LIQUIPROOF LABS Reviews 

109
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service , fast postage and was v easy to deal with issue I had with damaged parcel. V quick to resolve and great product highly reccomend ! Thankyou !

Rated 2 out of 5 stars

Very hit and miss. I've used this in the past on some suede shoes and it's worked fairly well, not perfect but definitely made some difference when caught in rain but recently I've used it on 2 new pa... See more

Rated 5 out of 5 stars

Fast delivery. Product very easy to use by following instructions. No nasty smell that you get with most aerosol spray shoe protectors. Haven't tested shoes in the wet yet as weather has been really d... See more

Rated 4 out of 5 stars

LIQUIPROOF LABS offers a fantastic product that really works if used correctly. I've been impressed with how well it protects my shoes, keeping my feet dry. The range of options and the good pricing m... See more

Company details

  1. Cleaning Products Supplier
  2. also in
  3. Fashion Accessories Store

Written by the company

The planet’s most trusted shoe and apparel care range. 🧪 Backed by science 🌱 Eco, non-toxic + sustainable 🌍 Prolongs the life of sneakers + clothes


Contact info

4.1

Great

TrustScore 4 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(109)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

LIQUIPROOF LABS offers a fantastic…

LIQUIPROOF LABS offers a fantastic product that really works if used correctly. I've been impressed with how well it protects my shoes, keeping my feet dry. The range of options and the good pricing make it even better. Delivery was fast, though my item did arrive damaged with some leakage due to packaging issues. Fortunately, their customer service was excellent, quickly sending a replacement with no fuss. Despite the hiccup, I'm very satisfied and will continue to use their products. Overall, a solid experience with great results. ⭐⭐⭐⭐

October 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

It works

This product definitely works if you follow instructions! Have used it on sketchers shoes and are delighted with result. No wet feet.

August 21, 2024
Rated 3 out of 5 stars

I love the product but…..

I love the product, but item had been damaged in transit and had leaked badly on arrival. Only had half a bottle technically due to the damage. Looked like the lid hadn’t been secured properly before packing…

June 6, 2024
Advertisement
Rated 5 out of 5 stars

Amazing Stuff!

I used this to waterproof walking Trousers, my Dryrobe, walking coat and trainers.. ! All out the little 250ml bottle.. All now completely waterproof.. amazing stuff.. will buy again when needed. Highly recommended !

March 9, 2024
Rated 5 out of 5 stars

Great to make nubuck shoes waterproof

I had bought a pair of Skechers Go Walk nubuck shoes for comfort but needed them to be reasonably waterproof. I sprayed them well with Liquiproof a couple of times and they are great. I can walk through wet grass and my feet stay dry. I have been wearing them for over 3 months now and my feet have always stayed dry. Very happy.

March 4, 2024
Advertisement
Rated 5 out of 5 stars

I’ve been raving about this company and…

I’ve been raving about this company and their products.

Unfortunately the courier had mashed the box up and as a result the bottle inside had become damaged, leaking most of the contents out.

I reached out to their customer service team who were extremely helpful, after sending proof of the box and problem - they are sending out a replacement.

Really hassle free experience. The replacement is on its way, but I used the dregs of the original bottle on some AM1 trainers and the results are outstanding.

I’ll definitely be ordering again every time I buy a new pair of trainers. 5 star for product and 5 star for customer service.

March 11, 2024
Unprompted review
Rated 3 out of 5 stars

Spray lid faulty so couldn’t even try

Heard such amazing things about the product so ordered a small travel size with a brush, the brush is amazing for marks, but unfortunately the bottles spray doesn’t work so I can’t even try the product. Must be a faulty spray lid. I did think to reach out to customer service but as I’d only tried the product a month after I’d purchased I guessed nothing would be done as I’d left it too long. But yeah would love to try if the spray lid worked 😞

January 5, 2024
Advertisement
Rated 5 out of 5 stars

Recommend

I used this, as directed, on my new suede boots, plus it covered two pair of shoes, too. The solution worked perfectly. Will buy again. Recommend.

October 5, 2023
Rated 1 out of 5 stars

Good product but awful customer service as yet

This product was delivered very quickly and I'm a big fan of the results in the past but.......my recent order was due to have a 250ml bottle of protector in it, and I only received the 125ml size.

I do get it that mistakes are made but since then I've sent 2 webmail messages and 2 direct emails to their customer support team, as well as 2 answer phone messages to the London number.
There has been absolutely zero response!

All I'm asking for is acknowledgement of the error and a further 125ml bottle of protector that I've paid for......please!

Update Jan 24:
I had to claim back the goods that were wrong via my bank. Shouldn't have to take it that far and it has put me off using the company again. Shame :(

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, Highly recommended!
I followed the simple instructions. and it really works, my bright white Nike Jordans are staying white, a simple wipe over with a wet cloth and they are super clean! Also with the benefit of being water resistant when it rains too!

September 4, 2023
Advertisement
Rated 5 out of 5 stars

Waterproofer and deodorant

I have used the waterproofed spray for my suede and leather shoes for years. It works wonderfully!
The deodorant I only discovered recently; just as good as the waterproofer. You know how certain favourite shoes tend to get !!

August 10, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look