Little Nation Reviews 

209
•
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were unhappy with their experience overall. Consumers frequently reported that customer service was terrible, citing prolonged communication delays, unhelpful automated replies, and a complete lack of responses to their urgent help requests. Reviewers also highlighted severe issues with orders, noting that packages frequently arrived incomplete, damaged, or entirely incorrect, leaving buyers without proper resolution or refunds. Some people were satisfied with the prompt and helpful customer support experienced when resolving specific ordering errors or seeking additional product information. Others noted that certain items like bikes and trampolines were lightweight, surprisingly easy to handle, and thoroughly enjoyed by their children.

What people talk about most

Product

Customers had mixed experiences with product quality, with some reviewers praising lightweight and affordable... See more

Order

Reviewers highlight negative aspects of ordering, frequently reporting severe delays, missing items, and a... See more

Response time

Consumers find response time to be a major source of frustration due to prolonged delays. Many reviewers... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting ignored emails, delayed... See more

Quality

People report negative experiences with quality, stating that items fall apart quickly, arrive damaged, or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bike arrived quickly The quality is shockingly bad in my opinion I’ve built loads from bikes to slides to climbers and the balance bike from little nations was by far the worst I’ve ever built. Clam... See more

Rated 1 out of 5 stars

The customer service is terrible. We ordered a trampoline, where the sides don't stay up. Raised a ticket with them and got an automated response saying ten day response time. Its now been a month and... See more

Rated 1 out of 5 stars

Customer service is terrible. They labelled our order incorrectly so that it has still not been delivered when ordered 10 days ago. Yesterday after many tries to contact them, online chat never had an... See more

Rated 1 out of 5 stars

Bike that I purchased for my son’s birthday fell apart 2 months later and it was all parts that came preassembled. They refuse to honour any warranty, they’ve also stopped responding. Poor products an... See more


Company details

  1. Children's Toys Store

Written by the company

Discover Little Nation: Your One-Stop Shop for All Things Kids! From Toys to Clothing, Find Everything to Spark Joy and Imagination in Your Little Ones' Lives.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(209)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Bike

The Little Nation bike stands out as a top pick for kids learning to ride. Its focus on safety, comfort, and fun makes it a great investment for parents. The bike’s sturdy build and adjustable features ensure that it will last for a number of years.

August 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect first bike for toddlers

After ordering a balance bike and helmet for my 2 year old son, it arrived really quickly and the quality is fantastic. It's lightweight, easy to assemble, and my son uses it with ease. I'd 100% recommend this bike as a first bike for toddlers. The helmet also fits perfectly and is easily adjusted.

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and fast shipping

Wow! We were blown away with how quickly we received our little nation bike, literally a few days. Great customer service! The quality of the baby balance bike was amazing. It is super stylish and also the perfect height for our toddler. Definitely recommend.

August 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Fast delivery

Fast delivery, item received as prescribed. Got it for a friend's daughter's 1st birthday, can't wait to see her riding on it.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, instructions sent separately in easy to read guide, well priced great quality

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Love the Bike!

My 2 year old loves the balance bike.

The bike is easy to assemble and to adjust the height to suit any child within the recommended age range.

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Little Nations Balance Bikes

Little nations balance bikes are a fantastic addition to any home. There great quality, and quick delivery. Our grandchildren absolutely love these balance bikes. I would highly recommend these.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great bike!

Little Nation have provided a great service, really fast and easy to get my son's balance bike delivered. Putting the bike together was easy, and it's wonderful to know that it will grow with him and give him new opportunities to learn how to ride.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy 2 year old

Website easy to navigate. Fast shipping. Product exceeded expectations, very happy! Lightweight but sturdy, great colour options. We have one very happy 2 year old!

August 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Best decision

Perfect Bike for our daughter to practise her balance on. She loves using it every chance she can get in the backyard or down at the park.

Right size, easy assemblement, great quality, fast postage

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Love the balance bikes

We loveeeee our little nation balance bikes! We purchased the trike for our eldest and this time opted for the balance bikes for our 2 year olds. Big brother even thinks theirs are better then his old one. The colours are bright and cool, so many to choose from.

August 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Happy with our purchases

We have ordered from the Australian website. We got a yellow scooter and a purple balance bike for our 2.3 year old. The scooter is great quality and very light for our girl. She loves the light up wheels. The balance bike is great quality but still a little heavy for her. We also got a helmet but its a little big even on the smallest fit. Overall great value for money and quality compared to other places

June 15, 2024
Unprompted review

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