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Littlewoods Reviews 

39,631
•
TrustScore 4.5 out of 5

4.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 3,902 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that placing orders is quick and simple, noting that products arrive promptly in excellent condition. People also appreciate the broad selection across various categories and value the helpful notifications regarding upcoming delivery schedules. Buyers consistently highlight the smooth overall purchasing journey and the polite assistance provided by delivery personnel. Some reviewers were not happy with the customer service and experienced long waiting times when trying to resolve issues over the phone. Consumers also noted occasional difficulties with delayed parcels, unexpected order rejections, and frustrating communication problems during tracking and delivery.

What people talk about most

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast dispatch times, helpful... See more

Product

Reviewers highlight positive aspects of product quality and wide availability, noting great value and fast... See more

Order

Users describe positive interactions with order processes, frequently highlighting the quick and... See more

Service

Customers had positive experiences with service, frequently highlighting quick delivery times, easy ordering... See more

Customer service

Consumers find customer service to be mixed, as opinions and experiences vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Iv had no problems with littlewoods. Nearly always know what’s happening to my parcels. Returns or orders. Been with them for at least 20 years

Rated 5 out of 5 stars

I have been very impressed by littlewoods's customer service. I had various queries resolved quickly and the agents were all very friendly and professional. I do find the prices a little higher than o... See more

Rated 5 out of 5 stars

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ag... See more

Rated 5 out of 5 stars

The experience has been brilliant. Signing up, to recieving my first order. There is one thing though. Moving through the pages of the online catalogue is so difficult. Where I think people will giv... See more

Company details

  1. Clothing Store

Written by the company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(39,631)

3,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

The most awful customer service…

The most awful customer service experience in my life. The advisor has no communication skills what so ever constantly talking over me, disregarded my requests and just out right rude.

September 19, 2026
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Rated 4 out of 5 stars

Good product range

A really very wide range of products with plenty of information, delivery from ordering to receiving is pretty good. Payment options are well explained.

September 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from Littlewoods

I’ve been really pleased with my experience with Littlewoods. The ordering process was easy, delivery was quick and everything arrived exactly as expected. I also found the communication throughout the order really good, which makes such a difference.

I’ve used Littlewoods several times and have always found them reliable, with a great choice of products and competitive prices. Any questions I’ve had have been dealt with promptly and professionally.

Overall, a really positive experience and I would happily recommend Littlewoods to others. I’ll definitely continue using them in the future!

September 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Littlewoods cracked it

As usual Littlewoods cracked it. Ease of navigating the site, ease of ordering and delivered on time. I have been a customer for 50 years and will continue to be one. Thank you Littlewoods.

September 18, 2026
Unprompted review

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