Sans Reviews 

170
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love how easy the products are to set up and note that both the air and water purifiers make a massive, noticeable difference in daily freshness. People frequently mention that online ordering is simple and fast, while the units run remarkably quietly and effectively eliminate household dust, pet dander, and unwanted cooking odors. Some reviewers were not happy with customer support, mentioning frustrating communication hurdles and difficulties getting proper assistance with product returns or replacement parts. A few consumers also pointed out ongoing challenges with obtaining replacement filters through the automated subscription models.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it is very effective at purifying the air and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional performance and... See more

User experience

Customers had positive experiences with user experience, frequently highlighting that the units are simple to... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting quick responses and helpful support... See more

Order

People report positive experiences with order, noting that ordering and delivery are remarkably easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived in good condition. Found it very difficult to reinstall the filter after removing the power cord. Could have been made more clear in the manual. Also on 2nd day colors on air quality indicat... See more

Rated 5 out of 5 stars

A nice purchase experience always gets better when it actually works as intended. Online purchases can go sideways quickly, the sting is worse when the scam is exposed. Sans will go in the legit... See more

Rated 5 out of 5 stars

The Sans Water Purifier was easy to unpack and set up and simple to get started drinking fresh and clean water once again. We bought an extra Glass Pitcher so that we can use one for our Keurig Coffee... See more

Rated 5 out of 5 stars

Just reading reviews definitely inspired our purchase! Then, we knew someone who purchased two! Couldn’t be happier with the elimination of dust and odors from cooking or from using scents like per... See more


Company details

  1. Home Goods Store
  2. Environmental Health Service
  3. Water Purification Company

Written by the company

At Sans, we believe that home should be your healthiest place. That's why we create thoughtfully designed products that improve the quality of what surrounds you every day—starting with the air you breathe and the water you drink.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(170)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We received our Sans air purifier 2 weeks ago

We received our Sans air purifier 2 weeks ago and we have not seen any dust anywhere in our home since we plugged it in. It removes cooking oders, is very quiet and it is so easy to move from room to room. We are so pleased with our purchase.

February 24, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The air purifier proved its worth in 2…

The air purifier proved its worth in 2 days of continuous running and has maintained a skiffle-sneeze-cough-itchy-eye free environment in our home. Additionally, I was pleased with the service staff’s help in dealing with my over-eager mistake of double ordering the same item. Their kindness over my embarrassment was a welcome experience. I recommend their product highly and rate their service as exemplary.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

We purchased both the Sans water and air filter systems

We purchased the Sans water filter, ium electrolytes, and 2 of the air filters for our home and immediately noticed the difference in our water and air. The electrolytes have improved my energy and the hydration alone clears my brain fog. The air filters are amazing at managing the dust, dander, and pollen in our home. We have used other water and air filters but they don’t come close to the quality of Sans. We are very satisfied with these products. ⭐️⭐️⭐️⭐️⭐️

December 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Pure Love – A Breath of Fresh Air with the Sans Air Purifier

I honestly didn’t expect to feel this strongly about an air purifier, but the Sans Air Purifier has completely changed the way my home feels — and even how I feel. Simply put, it’s pure love.

From the moment we turned it on, the difference in air quality was noticeable. The air feels cleaner, lighter, and fresher, almost like opening the windows after a spring rain. Odors disappear quickly (even cooking smells and pet odors), and there’s a crispness that makes the whole house feel healthier and more comfortable.

What really impressed me is how quiet it is. Even on higher settings, it runs so smoothly that you barely notice it’s there — perfect for bedrooms or shared spaces. The sleek, modern design is another huge plus. Unlike bulky, clunky purifiers, this one actually looks beautiful and blends seamlessly into our décor.

It’s also incredibly easy to use. Setup took minutes, controls are straightforward, and the filter system feels high-quality and thoughtfully designed. You can tell this is a premium product built to last.

Since using the Sans, we’ve noticed fewer allergy symptoms, less dust buildup, and just an overall fresher environment. It truly feels like we’re breathing better every day.

If you’re on the fence, don’t be. The Sans Air Purifier isn’t just an appliance — it’s an upgrade to your home and your well-being. Pure love, indeed.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Love my Sans air purifier.

I have the Sans air purifier and love it.
It is quiet. I don't even know it's working. I keep it on auto and only hear it when it senses something and turns the blower on high. Great near the kitchen to keep all the smells out of house

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best air purifier I have ever owned.

I have severe dust mite allergies. I have owned other air purifiers in the past. I usually have to dust several times a week to keep my allergies under control. I dusted the day I received my sans and it's been 2 weeks and there is no dust on my furniture. It is very quiet. It only ramps up when it detects something in the air. I am so impressed with this large one that I just ordered 2 minis for bedrooms.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

BEST AIR PURIFIER HANDS DOWN

We had already purchased the Sans water purifier which is fantastic - HIGHLY RECOMMEND! Because of our wonderful experience with that, we decided to try the air purifier. WOW! It is AMAZING! It captures every minuscule particle. My husband sprayed cologne two rooms away with the door closed and it detected it almost immediately. BEST AIR PURIFIER HANDS DOWN!

January 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have two Sans products,Great products for your health

I have two Sans products. The large air purifier and the reverse osmosis water purifier. I like the fact that my water purifier doesn't give you any micro plastics when you want to drink the water as it has a glass carafe. The replacements for it are a bit pricey but worth it. They last a long time. My air purifier works great, it doesn't take all the dust out of the house but it does a great job, as I can breathe much better. Their replacement filter is quite affordable. I'm very happy with my purchases.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

I was awakening most mornings keeping…

I was awakening most mornings keeping the tissue companies in business. In less than a week I started realizing the difference. The unit is modern looking so it is not really noticeable and I cannot believe the quietness. If this continues, it is one of my best purchases.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

My Sans Air+Water Filter

My Sans Air+Water set were delivered VERY quickly. The set up was pretty easy. The air filter is comparable to a Dyson but helps with dust accumulation. The water filter works quickly and the water tastes delicious. I will likely be a repeat customer. I honestly feel fancy having these products in my space.

January 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

What have we been breathing?

I was surprised when I used Lysol wipe that my Sans air purifier jumped into high gear. I looked up the ingredients online and found that there are many chemicals in that small wipe. With concern for what we are breathing, I am happy to have Sans alerting us to potential harmful products making our air less healthy.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Primary reason for ordering was a huge…

Primary reason for ordering was a huge dust problem in our house. Tried everything even had our registers and dryer vents cleaned multiple times. Once the Sans was in place the dust was eliminated by 90%. Smells and dog dander also eliminated. Can’t say enough good things about this product.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great little air purifier

A great little air purifier that gets the job done well and is lightweight with a handle which allows movement from space to space and room to room. It's convenient to change the filter since the filtration technology is an all in one piece unit. It runs quietly on the lower settings. The high setting of course runs louder but not terrribly loud.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Filter perfect

I ordered this because I live in a house with a well. I have no whole house filtration. I got tired of hauling bottled water from the store to the house. Plus no worries about micro plastics. The water taste great. I would recommend this product.

January 24, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I’m really amazed the way this air…

I’m really amazed the way this air purifier made. It’s help on me due to I have allergies in dust, pollen when I’m in outside, fur baby at home. I am wonderfully blessed and salute to this company name Sans. Keep it up the good job.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Air purifier and water filter

Have both the Sans air purifier and the Sans Reverse Osmosis table top water and love both!
Our water is highly treated and after being cycled through the reverse Osmosis filter it comes out amazing! No chlorine smell and tastes great!
The air filter purifier is equally amazing as it has cut the dust in our home down along with taking bad odor away after burning something in the oven! Highly recommended!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

You can't go wrong with a SANS air filter!

As caregiver for four fur kids and a teen boy, I was doubtful a SANS unit could help the annoying smells in the air at my house. HOWEVER, I was definitely wrong. I LOVE my unit. My air now has a clean smell and I have not had to dust since I have had my unit, I plan on adding a second, smaller one to my grandson's bedroom. Teenage boys. Ya gotta love 'em! lol

March 12, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look