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Company details

  1. Grocery Delivery Service

Written by the company

In unserem gut sortierten Online-Spezialitäten-Geschäft finden Sie immer wieder Inspirationen für außergewöhnliche Genussmomente im Alltag und zu den besonderen Festen.


Contact info

4.2

Great

TrustScore 4 out of 5

328 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paid in Full, Order Refused, Refund Only After Bank Fraud Claim

I placed an order in mid-December for a specific delivery date and paid the invoice in full. The payment was successfully processed, which was later confirmed by my bank.

Despite this, Lobsterking refused to ship the order, claiming they had not received any payment. This was incorrect. When I provided proof and contacted my bank, the bank confirmed that the payment had gone through.

Instead of resolving the issue, Lobsterking asked me to pay again. I refused and filed a fraud complaint with my bank. At the beginning of the following month, I was finally able to recover my money.

This experience was extremely frustrating and unprofessional. I would not recommend this company based on how this situation was handled.

December 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Everything

Most of all, I like it when a seller delivers exactly what was promised and does that perfectly on time. My sole experience with Lobsterking was exactly this—thank you very much!

April 8, 2025
Rated 3 out of 5 stars

Unfortunately, I do not recommend it.

Hello, the seafood mix is ​​like rubber, the crayfish are tasteless. I hope the squid will be tasty. You need to warn me that the ice in the box can burn.

August 10, 2024
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Reply from Lobsterking

Thank you for your honest feedback. We’re sorry to hear that the seafood mix and crayfish did not meet your expectations. We strive to offer only the best quality, and your comments will help us improve. We hope that the squid meets your expectations.

Regarding the ice, we sincerely apologize for any inconvenience caused. We will certainly look into providing clearer warnings and instructions for handling it safely. Your feedback is invaluable, and we hope to have the chance to serve you better in the future.

Best regards,
Your Lobsterking Team

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