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Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store
  3. Computer Service
  4. Computer Store
  5. Online Food Ordering Service

Written by the company

Easynotebooks.de - Notebooks einfach günstig kaufen - einfach, schnell, direkt - vom Fachhändler seit 1989 - über 250.000 zufriedene Kunden können nicht irren


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lacking words to describe how professional this company runs

First of all I want to apologise for any trouble I caused. I wanted to buy a specific gaming PC, but it went out of stock quickly and I didn't have the time to order. I contacted them and they managed to get me one from their distributor. After they shipped, I changed my mind (gone for another model). I returned the item and next day they refunded the full amount. It would be a 6 star, if available!

April 15, 2021
Unprompted review
Easynotebooks.de logo

Reply from Easynotebooks.de

Thank you very much for your postive feedback, we're always glad if we can proove our customers that service doesn't end simply by completing a sales-transaction. Of course we process withdrawals & return shippings with the same priority like active orders, same applies for any requests if a customer needs assistance in case of warranty or technical issues with the sold item.

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Rated 5 out of 5 stars

I thank the company easynotebooks.de…

I thank the company easynotebooks.de (Net Factory) for the purchase of my laptop asus tuf, full team of all time, patience and kindness, bye I hope to be able to make other purchases.

August 21, 2020
Unprompted review
Easynotebooks.de logo

Reply from Easynotebooks.de

Hi Savino,

thank you for your positive feedback, and of course thank you for your understanding & patience regarding the issue with our first shipment. We hope you'll enjoy your new Gaming Notebook and we would highly appreciate it if you keep our shop in mind if you're planning any future purchases. Feel free to contact us again if you have any further questions or when assistance is needed.

Sincerely,
Your Team from easynotebooks.de

Rated 5 out of 5 stars

Reactive and helpful employees

Very honest company that offers the best prices on computers!
I placed an order for a computer hp z2 mini G4 to be delivered in France and had specified a time constraint issue due to travel which eventually forced me to cancel my order halfway through the delivery process that wa taking too long because of the 4 month long strike in France. They immediately canceled the delivery for a return.
I'm very thankful for all the efforts and regret not have being able to complete my order this time. Hope to buy from you soon!

February 5, 2020
Unprompted review
Easynotebooks.de logo

Reply from Easynotebooks.de

Dear customer,

thank you for your positive feedback, we're always glad to hear when our service suits the needs and requests of our customers, even when there's no successful sale at the end.

Feel free to contact us again at any time if you're planning future orders.

Sincerely,

your team from easynotebooks.de

Rated 5 out of 5 stars

Very good service.

Very fast and reliable service even on returning the products.
I would like to deal with this company again.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent shop

Shop absolutely professional, ultra-fast delivery. I am Italian, and three days after the package was at my house. very good communication with the customer service. I was really very pleased with the store and purchase made. I bought the notebook MSI - GP60-PROI545FD pc really of great quality

June 17, 2015
Unprompted review
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Rated 5 out of 5 stars

Great performance!

A family member of mine send me an offer on their site. It included a Samsung notebook. The price was really good and my family member already purchased something from easynotebooks, so I gave it a shot. I wasnt dissapointed! The staff speaks english, so there wasnt any problem at all! My notebook arrived well packed. I am very happy with the transaction.

November 7, 2014
Unprompted review
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