While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Customer service is A1. Very helpful. I was having trouble with my Gmail account. Oleksandr was extremely helpful making everything easy and simple. Hats off to him a very valuable employee.

Rated 5 out of 5 stars

The site and tools were easy to use and kind of made it fun to design the cards. The prices were surprisingly reasonable. They were delivered faster than I thought they would be and they turned out be... See more

Rated 5 out of 5 stars

Logo Maker makes getting your logo ready for your online presence easy and stress-free. It’s a simple and efficient tool that helps you create a professional-looking logo quickly, even if you have no... See more

Rated 1 out of 5 stars

They messed up my business cards it was not centered i reached out to them to get this fixed but was only offered a discount on next order I will never use them again if you want the job done right do... See more

Company details

  1. Business Services

Information provided by various external sources

Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo maker online -- see why.


Contact info

3.5

Average

TrustScore 3.5 out of 5

381 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service

Poor service. Never received my order. Not reachable by phone and not replying on e-mail!!!

Bad service!!

December 8, 2020
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello Jan!

Thank you so much for reaching out to us, and for providing me with more information as requested. With the email address and name information provided I have been unable to locate an account, or an email request sent to our support team. I have emailed you at the address provided for further follow up to help locate your account so I can assist you with your order. Please reply at your earliest convenience.

Thank you!

Wynter D.
LogoMaker

Advertisement
Rated 5 out of 5 stars

Should I ever need another logo, I will use it again!

It was such an easy process thanks to logomaker! I was able to pick a logo out of many options and then I had the option to personalize it and make it exactly the way I wanted it. I love logomaker and anyone who is thinking of using it should most definitely use it.

December 4, 2020
Rated 1 out of 5 stars

$40.00 for one logo never got a free one

Suppose to get a free logo i tested and edited a couple the program would not let me delete them which let me to a $40.00 service which then allowed me to down load my logo. Then I come to fine out that it is for a single logo. I contacted the rip-offs they only replied sorry you don't like our prices

November 26, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I am 11 yrs old

I am 11 yrs old. I used this a lot at school and it helped me and my group make logos for fake ads and making a logo for our website

November 6, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

This company provides AWFUL customer…

This company provides AWFUL customer service.
I placed a reorder and the checkout did not provide the shipping address. After I placed the order, I received an invoice and noticed it was being shipped to the wrong address. IMMEDIATELY, I contacted them through this stupid form. They will not let you talk to a live person. They sent an email and said TOO BAD SO SAD. NOTHING THEY COULD DO ABOUT IT.

THIS COMPANY NEEDS TO READ THE BOOK "HUG YOUR HATERS" BECAUSE i AM NOW A HATER.

October 28, 2020
Unprompted review
Rated 1 out of 5 stars

This company is terrible.

This company is terrible.

We hired this company to make a logo for our company and we wanted the logo to be proprietary to us.

This was 3.5 years ago....fast forward to now...we have seen our EXACT logo and EXACT color scheme used to 3 other companies...that we know of.

Whats the point in paying for it to be proprietary to us if other companies are going to use the exact logo and color scheme?

I would NOT use this company...go on Fiverr.com and have them create your logo's. This company is TRASH.

October 22, 2020
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello!

I have just reached out to request more identifying information so I can better assist you. I apologize that you have had a bad experience. Our services are meant to build your own logo using different components that we offer. As our terms of service state, the same components are offered to all customers. When a situation arises where companies in your area have a similar logo, we generally offer to switch the logo or make custom changes free of charge to make your logo stand out and more unique.

Please respond to the request for more information, and I would be happy to go over these options or offer you a refund.

Sincerely,

Wynter D.
LogoMaker

Advertisement
Rated 1 out of 5 stars

Total scam site

Total scam site, responses are hard to come by. Errors are final and non-correctable, you will have to eat any error in ordering even after minutes of the order going through. Responses will cite terms and conditions and will only seek to sell you more services instead of correcting a simple mistake. Avoid at all costs.

September 16, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

it is very usefull.good to work

September 14, 2020
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello Dina,

Thanks for taking the time to write a review. We're happy that you found a logo that suits both you and your business.

Andrea M
Customer Service Specialist
FreeLogoServices

Rated 5 out of 5 stars

Its a great logo maker. I like it a lot.

It's really very helpful to make the logo. Thanks a lot.

September 12, 2020
Unprompted review
LogoMaker logo

Reply from LogoMaker

Hello Bharat,

Thanks for taking the time to write a review. We're happy that you found a logo that suits both you and your business.

Andrea M
Customer Service Specialist

FreeLogoServices

Rated 1 out of 5 stars

Don't use Logomaker unless you want your money to get eaten alive.

I created my logo + cards. They looked great on the editor. I paid for the cards & logo. I received 1 email with the samples, then shortly after an email saying the cards had been sent. Problem is that the back of the card text is so small no one can read it + it shifted to left side. I informed them but they said it was too late & my fault; they keep sending me emails saying I confirmed the order when I didn't. So I asked them to send me my email showing that I confirmed it & they can't, bcuz there isn't one. One rep offered me a 30% discount on my next order (which there won't be one) due to their incompetency. Another rep offered me the full credit of $85 but the other rep is telling me they didn't offer that when in fact I have the email which shows they did. Now I have 250 biz cards that are useless. ps. I build websites, design biz cards, logos, and know how to use these editors perfectly. Don't use Logomaker unless you want your money to get eaten alive.

September 11, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look