Customer service is A1. Very helpful. I was having trouble with my Gmail account. Oleksandr was extremely helpful making everything easy and simple. Hats off to him a very valuable employee.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The site and tools were easy to use and kind of made it fun to design the cards. The prices were surprisingly reasonable. They were delivered faster than I thought they would be and they turned out be... See more
Logo Maker makes getting your logo ready for your online presence easy and stress-free. It’s a simple and efficient tool that helps you create a professional-looking logo quickly, even if you have no... See more
They messed up my business cards it was not centered i reached out to them to get this fixed but was only offered a discount on next order I will never use them again if you want the job done right do... See more
Company details
Information provided by various external sources
Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo maker online -- see why.
Contact info
United States
- customerservice@logomaker.com
- www.logomaker.com
3.5
Average
381 reviews
Replied to 20% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor experience! They are selling same logo to multiple people
I bought a logo from them and the next day I saw the same logo with a different name on a website. My guess is that they sell the same logos/templates over and over again and for £47! For £50 you get an unique logo design from a professional. Also the logo has some weird lines around it that can’t be edited in their editor so I will probably need to pay someone to sort this out for me. I contacted them to ask if they can fix the lines or to give me a refund because they sold it to multiple people and no response for 4 days ! I will contact my bank to claim for fraud and get my money back ! Save yourself of trouble and use another company or make sure you edit the template as much as you can to make it somehow unique.
January 21, 2021
Unprompted review
Reply from LogoMaker
Hello Vladimir!
Thank you for reaching out to us. I have sent you a request for more information to locate your account, and to best assist you. We are behind on cases currently due to the recent holidays, and an influx of cases that was unexpected.
We offer to make changes to your logo for free one time after purchase, which can include a custom change such as removing the lines that you are unhappy with. Our templates remain on our website. The logos will vary based on the design changes made by each user individually with the colors, text, and placement, as well as any changes requests that are made with the complimentary change that we offer.
Please respond to my request for more information, and I will gladly reach out to you about any changes that can be made to your design to personalize it further, or a refund if you prefer.
Wynter D.
FreeLogoServices
Advertisement
Usefullest thing ever!!!
Sooooooooooooo useful!!! This website is making it very easy to advertise with my local punk band, I would not change a thing about this website!
January 20, 2021
Unprompted review
Not at all Happy
Not at all Happy, I did not get the PDF files and the JPeg, PNG, EPS, SVG files are not crisp. They are all unusable. Never like dealing with absentee companies; I'm done.
Wynter stepped up and help fix something that should have not been sent to me. I'm dealing with the same kind of crap with two other companies and I'm holding their feet to the fire.
January 20, 2021
Reply from LogoMaker
Hello Ron!
Thank you reaching out to us! I have emailed you directly about your case. I have taken a look in the editor at your logo as well and it appears that the design looks slightly fuzzy around the edges there as well. This could be due to the rounded font, and the grey color. If the grey is made black it appears less blurry. I have also downloaded your ZIP file of your logo, the PDF file is named 22126310.pdf.
We do apologize about the delay in your case. We handle cases in order that they are received, and the recent holidays and an unexpected influx of cases have our support staff slightly behind at this time.
Wynter D.
LogoMaker
I'm so glad I chose this site
I'm so glad I chose this site! Everything was sufficient, professional and exactly what I wanted. I will definitely refer you guys and purchase from here again.
January 20, 2021
very helpful
January 10, 2021
Unprompted review
Advertisement
Ye Logo maine logo Maker se bnaya hai
January 9, 2021
Unprompted review
YOUR SITE IS VERY NICE THANKS
January 8, 2021
Unprompted review
Very easy to select and create the LOGO…
Very easy to select and create the LOGO with what you want in it. The cost is very reasonable.
January 5, 2021
excellent logomaker
January 3, 2021
Unprompted review
Advertisement
EXCELLENT SITE
December 23, 2020
Unprompted review
Excellent Service
Response time was great, service excellent and customer relationship was impressive. 5 stars, without reservation.
December 22, 2020
I have used logomaker twice now to…
I have used logomaker twice now to create great logos. I appreciate how easy it is for me to use!
December 18, 2020
Advertisement
All of the products that I purchased…
All of the products that I purchased from you look extremely professional. Thank you so much for helping me design the folders, business cards, window decals, T-Shirts, Tote bags and pens! They are All so very beautiful. Thank you. Respectfully, Digital Equity Project.
December 18, 2020
The whole website was a gimmick to make…
The whole website was a gimmick to make me purchase other things when all I wanted was a simple logo. Once I got the logo, there was no good way to download it. Every available way produces a very small and extremely low quality picture, making my logo useless and the whole process a waste of time. So please, don't waste your time.
December 15, 2020
Unprompted review
It's very help full for us. Thanks
The logo maker is a very nice platform for us, I am very happy to get these amazing services. I know it loves every man for this own mind because LogoMaker is one of the best service providers in this section. Thanks
December 14, 2020
Unprompted review
Advertisement
Was not able to download my free logo…
Was not able to download my free logo as per Google ad
December 13, 2020
Unprompted review
With the help of LogoMaker I was able…
With the help of LogoMaker I was able to come with a great design. Whilst I have not taken up the offer as yet, the merchandise looks good.
December 11, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.