London Door Company Reviews 

407
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and expert designers for providing exceptionally helpful guidance throughout the entire custom design and selection process. Consumers are consistently thrilled with the stunning visual appeal, premium materials, and flawless workmanship of their newly installed front doors. However, some people mentioned experiencing minor post-installation issues or facing frustrating communication delays with customer service and after-sales support teams. A few reviewers also noted occasional mechanical difficulties with door locks, or having to wait an extended period for final touches. Despite these drawbacks, most people still expressed overall satisfaction with their final results.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the exceptional professionalism,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and expertise of... See more

Product

Customers had positive experiences with product, noting that the new doors are breathtakingly beautiful and... See more

Quality

Users describe positive interactions with quality, highlighting outstanding workmanship and attention to... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth processes from initial design... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had some issues with heat and direct sun on our unshaded black front door bought from London Doors. Peter, a fitter from London Doors came and made some adjustments which work like a dream, especia... See more

Company replied

Rated 5 out of 5 stars

We decided to improve the look of our house by changing our front door. We had fantastic advice from Jackie designing a very attractive new door. Today Christian and Roberto changed over the d... See more

Company replied

Rated 5 out of 5 stars

Darko and Lucus fitted our front door a couple of days ago, they were so lovely and professional, they worked really hard, respected our home and cleaned really well before they left. The door looks b... See more

Company replied

Rated 5 out of 5 stars

London Door Company were very good. Front Doors are not bought that often. Perhaps once in a generation for a family home, certainly the case for me. London Door Company guided me well through each... See more

Company replied


Company details

  1. Door Manufacturer
  2. Door Shop
  3. Door Supplier

Written by the company

At London Door Company we have over 40 years experience in creating bespoke period front doors with enviable kerb appeal.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

407 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(407)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

We had Roberto and Christian come to…

We had Roberto and Christian come to fit our door, and we couldn’t be more impressed. Not only were they friendly and approachable, but they were also highly professional and clearly very knowledgeable.

They even took the time to help with another door that had been fitted a few weeks earlier, finishing it off without any hassle.

Outstanding workmanship, along with exceptional service and dedication throughout. Highly recommended, a huge thank you to both of you for being so helpful and kind!

April 14, 2026
Unprompted review
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Reply from London Door Company

Hello Niclas, thank you for your wonderful review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

First class service

The fitters arrived at 8.30 in the morning and worked till 3.30. The quality of their workmanship is incredible. No detail was overlooked. They removed the old door and frame without damaging the plasterwork (we were warned this may happen) and fitted the new frame, door and fanlight with the beautiful 150 etched into the glass. Finally the whole thing was framed with the architraving and sanded and painted. The end result far exceeded my expectations and already the neighbours have commented and admitted to door envy. The house now has the most beautiful front door on the street. Thanks to everyone at the London Door Company for making my dreams come true. I can’t Thankyou all enough. Absolutely first class.

April 17, 2026
Unprompted review
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Reply from London Door Company

Hi David, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a beautiful new door. It was a pleasure to be a part of your project, and we wish you countless years of satisfaction with it.

Kindest regards,
Jess.

Rated 5 out of 5 stars

My wonderful door

After doing a lot off research we choose London Door Company!
We had an appointment with Howard who arrived on the day and time we agreed.
Howard was very knowledgeable and very easy going!
We didn’t feel pressured in to buying there and then, Howard left the paperwork and discussed options we had regarding payment!
Felt Howard was more of a friend having a catch up rather than him selling a door! Still answers my texts after my door has been fitted!
The service and accounts team were very easy to deal with!
On the day of fitting our fitters had nearly a two hour drive but were very professional where everything was covered and wasn’t rushed!
Everything was explained on how the door worked!
Our door has been noticed by a lot off people and has definitely enhanced the look of the house!
Would definitely recommend London Door Company from start to finish 100%

March 9, 2026
Unprompted review
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Reply from London Door Company

Hi Andrew,

Thank you so much for your kind review! We're delighted that our team was able to design and install a beautiful new front door for you. It was a pleasure being part of your project, and we hope you enjoy it for many years to come.

Best regards,
Jess

Rated 5 out of 5 stars

We needed a new front door...

We needed a new front door- our old one was draughty and the lock kept sticking. From design to fitting our experience with London Door company couldn't have been smoother- everyone we met or spoke to was so helpful, knowledgeable and professional. The door itself is lovely. Would highly recommend...

April 1, 2026
Unprompted review
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Reply from London Door Company

Hello KJ, thank you for your kind review regarding your experience with London Door Company. It was a pleasure to contribute to your project, and we hope you enjoy it for many years to come.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Peter and Miles did a fabulous job…

Peter and Miles did a fabulous job fitting our new door. LDC is such a reliable company. Our new door is beautiful.

March 27, 2026
Unprompted review
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Reply from London Door Company

Hi Michael, thank you so much for your lovely feedback! We’re thrilled to hear how pleased you are with your new front door. It was a pleasure to contribute to your project, and we hope you enjoy it for many years to come.

Kindest regards,
Jess.

Rated 5 out of 5 stars

New Door - LDC

This is my second door from LDC and Liam Byrne kindly helped to rectify a slight issue that arose. The fitting went well and the LDC decorator is now booked for the paint snagging, which is standard post fitting. Overall a good experience and I've used their sister company Tom Howley for a new kitchen too.

March 23, 2026
Unprompted review
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Reply from London Door Company

C J Tals, thank you for your review and for your continued trust in London Door Company.

We’re delighted to hear that our team was able to resolve the issue promptly and that your installation went smoothly. Your kind feedback will be shared with everyone involved.

Kindest regards,
Jess

Rated 5 out of 5 stars

Expert and I mean EXPERT fitters

Expert and I mean EXPERT fitters. Patience, knowledgeable and completed on time as planned

January 30, 2026
Unprompted review
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Reply from London Door Company

Hello Stuart, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the door is excellent and looks and feels like premium quality. The install team were great and special should out to the painter who revisited and spent a lot of time making a perfect finish. Great service throughout!

March 20, 2026
Unprompted review
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Reply from London Door Company

Hi Shahraz, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Best thing about 2026

Having seen a friend's door, made & fitted by The London Door Company, I was highly recommended them - and they did not disappoint. From the first meeting, they were professional and knowledgeable, helpfully guiding us through the process to design the door but paying attention to the area we lived in & styles of doors nearby. The software instantly produced showed what the new door would look like in situ. It was a smooth process from booking, to measuring to fitting. And the fitters were excellent - professional, tidy and while they said they would 'make good' what they could, it went beyond my expectations of what the surrounding door area would look like. Highly recommend and am very happy with the result! Thanks!

March 3, 2026
Unprompted review
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Reply from London Door Company

Thank you so much for your wonderful review, Amy. We're delighted to hear that you are pleased with your new front door! We’ll be sure to pass on your kind words to everyone involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

A stunning new front door.

We recently had our new front door installed and we are absolutely delighted with the result. The quality of the door and the craftsmanship of the glass design are excellent, and it has completely transformed the entrance to our home.

From start to finish, the process was smooth and well organised. Amanda Johnstone handled everything for us and was fantastic throughout – professional, helpful and very attentive to detail. She kept us informed at every stage and made the whole experience easy and stress-free.

The finished door looks stunning and we have already received many compliments from visitors. We would highly recommend the London Door Company for their excellent service and quality workmanship.

January 30, 2026
Unprompted review
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Reply from London Door Company

Hi Dhillon, thank you so much for your kind review! We're delighted that our team was able to design and install a beautiful new front door for you. It was a pleasure being part of your project, and we hope you enjoy it for many years to come.

Best regards,
Jess

Rated 5 out of 5 stars

Darko and Jacob were fantastic

Darko and Jacob were fantastic. We are now the owners of a beautiful aubergine door. I can’t leave it there … James was our fantastic designer.

February 19, 2026
Unprompted review
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Reply from London Door Company

Thank you so much for your wonderful review. We're delighted to hear that you are so pleased with your new front door! We’ll be sure to pass on your kind words to everyone involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

My fitter

My fitter, called Peter, was efficient, polite and courteous. He was first class!

February 16, 2026
Unprompted review
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Reply from London Door Company

Hello Allen, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Rated 3 out of 5 stars

Door looks great but…

We went with the 1930s style door and lead glass window in the door and to the side and above the door frame.

Good bits:
The door does look great! We have had quite a few compliments on the door and glass.

It is a solid feeling door.

The designer was really helpful and understood what we wanted to achieve.

Bad bits:
We had the door, frame and lead glass installed on 7th October 2024. As of writing this review in December 2025 - there is still some work to be finalised.

First door installed was bowed so a replacement was made and eventually installed in August 2025.

The glass used has imperfections in it, which is noticeable when the sunlight hits that section of glass. Have raised it with LDC, surveyor came around but stated that it’s part of the glass making process and some imperfections can occur. There is no adverse impact on the glass, just aesthetically would have been nice to not have those imperfections.

We required remedial repainting and varnishing which, when eventually carried out, was done well.

The letter box lets in quite a draught. The hallway is cold around the door and on a cold breezy day, you feel the wind coming in from the letterbox.
Have reached out to LDC but was told due to the design and having the rigid hood around it, there is nothing they can do.

This is the reason why I have given 3 stars - in this day and age with focus on the environment and energy use and with the premium pricing of these doors, the doors should keep the weather out.

So if you are looking for a door that gets compliments, these doors are great.

If you want to keep the weather out, maybe not go the the 1930s door design from LDC. Or wait until they have a solution for the draught anyway!

If you do need remedial work, expect delays in getting it all sorted. 14 months on and still waiting for the finalisation.

December 28, 2025
Unprompted review
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Reply from London Door Company

Hi Gurj,

Thank you for letting us know about your recent experience. We apologise that our service did not meet expectations. As you are aware, we have escalated your concerns to help quickly resolve all queries raised.

Kindest regards,
Jess

Rated 4 out of 5 stars

The two guys who came to fit the door…

The two guys who came to fit the door were very pleasant, they done a nice job, and the door looks fab.

I would have given 5 stars, but unfortunately the door is still not finished, exterior paint work and rendering still needs doing and a plinth above the casement window needs fitting and painting etc etc.

I was told that someone would come a few days later to finish the work, but after contacting London Door Company I have been told that the workmen wont be with me till the end of January! thats over 2 months waiting since the original fitting! I understand its the festive period and tradesmen are on holiday, but having to wait 8 weeks is excessive. Hence the 4 stars instead of 5.

November 25, 2025
Unprompted review
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Reply from London Door Company

Hi Kero, thank you for your kind review of your experience with London Door Company. We're so pleased you love the look of your new door and really appreciate your feedback.

We're sorry for the snags along the way, if you need any extra help or advice, please don’t hesitate to reach out to our team. We're always happy to assist.

Kindest regards,
Jess

Rated 5 out of 5 stars

Great experience from start to finish

Had the most lovely designer Denise, along with 2 fab installers - Roberto & Christian. Thank so much for our amazing door and experience ! X

December 5, 2025
Unprompted review
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Reply from London Door Company

Thank you so much for your wonderful review, Vicky. We're delighted to hear that you're pleased with your new front door! We’ll be sure to pass on your kind words to everyone involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Victoria Park, Hackney

Denise came to discuss some initial designs for our front doors, it was truly one of the best meetings I've had with a designer. She was completely knowledgeable, practical and smart. I highly recommend her and the London Door Company, who have also done a beautiful door further down the street.

November 24, 2025
Unprompted review
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Reply from London Door Company

Hello Sarah, thank you for sharing your experience with London Door Company. We are thrilled to hear that our team was able to design a beautiful new door for you. Your feedback will be shared with everyone involved.

Warm regards,
Jess.

Rated 5 out of 5 stars

Excellent service!

Excellent service and very happy with the final product and installation.

November 4, 2025
Unprompted review
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Reply from London Door Company

Hello Nick, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Quality of the door is amazing

Quality of the door is amazing - has transformed our hall way and front of house!

October 27, 2025
Unprompted review
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Reply from London Door Company

Hi Karl, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a stunning new door. We wish you countless years of satisfaction with it.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Highly recommend - 5 ⭐️

From start to finish nothing was too much trouble. Tom was brilliant and at every stage has been checking to see if we’re happy and satisfied with the service etc.

Highly recommend London Door Co ⭐️⭐️⭐️⭐️⭐️

November 8, 2025
Unprompted review
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Reply from London Door Company

Hi Linda, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Rated 5 out of 5 stars

Excellent customer sales from the…

Excellent customer sales from the salesman to the fitter .Excellent workmanship .Completed the fitting of the staircase in one day .Would highly recommend this company to friends and family .

October 29, 2025
Unprompted review
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Reply from London Door Company

Hello, thank you for taking the time to write a review regarding your recent experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

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