Lucy was absolutely incredible. She genuinely cared about helping me as a person. In a world where customer service can often feel transactional, Lucy reminded me that kindness still exists. She... See more
Company replied
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Review summary
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Reviews shaping this summary
We had to cancel our theatre tickets at short notice due to our son being taken into A&E at home. Finnian was extremely understanding of our situation, and the venue very kindly agreed to give us a r... See more
Company replied
Received an email from London Theatre regards offers for Jesus Christ Superstar, went onto the site, chose date and ticket price and booked tickets, easy!!! Thanks LT.
Company replied
Great, easy to navigate website with a view from seat feature which makes choosing the right seat really easy. Good choice of price bands and dates available and tickets sent to email so no having to... See more
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Company details
- Event Ticket Seller
- e-Commerce Service
- Entertainment Agency
- Event Technology Service
- Theater Company
- Tourist Attraction
About London Theatre (.co.uk)
Written by the company
Welcome to
LondonTheatre.co.uk
your ultimate guide to the world of London theatre, from the heart of the West End to the vibrant Off-West End scene.
At LondonTheatre.co.uk, we are passionate about bringing the magic of London theatre and beyond to enthusiasts around the globe.
Our mission is to be your trusted guide to all things theatre, arts, and culture in London – offering up-to-date news, comprehensive reviews, and detailed show and event listings to help you plan unforgettable experiences.
What you’ll find on our site:
- 🎟️ Show tickets: Discover what’s playing and find the perfect show for your visit.
- 📰 Latest news: Stay informed with the latest updates from the London theatre scene.
- 💬 Reviews: Read detailed reviews of the latest West End and Off-West End shows.
- 👀 Exclusive content: Enjoy exclusive interviews, behind-the-scenes looks, and special features on your favourite productions and stars.
- 🏰 Beyond theatre: Discover guides to London’s most popular attractions and historic venues. Find out where to explore, eat, and drink before and after your theatre trip, or book tickets to all kinds of cultural experiences beyond theatre, from walking tours to museum trips and more.
Our dedicated team of theatre enthusiasts works tirelessly to bring you the best of London theatre. With backgrounds in journalism, theatre, and the arts, we share a common passion for the stage and are here to guide you every step of the way.
Our Guarantees
For peace of mind on your bookings
- ✅Official Tickets
Direct from the venue box office.
- ✅Full Cancellation Guarantee
Get a full refund if your show is cancelled.
- 🔒Ticket Protection*
Add flexibility to cancel your booking, no questions asked, up to 24 hours before showtime!
*(available on select shows and on purchases made 72 hours+ in advance of show time)
Contact info
5 New St Square, EC4A 3TW, London, United Kingdom
- https://www.londontheatre.co.uk/support
- www.londontheatre.co.uk
4.5
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The londontheatre website is friendly…
The londontheatre website is friendly and easy to use.
August 23, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad the website was so friendly and easy to use. We hope to welcome you back to the theatre very soon!
Excellent and helpful chat
Excellent and helpful chat!
I could not find the tickets I booked 5 months ago - the AI chat was able to locate my order and re-sent the order confirmation email. Saved me some stress, for sure. Thank you!
August 24, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad the chatbot could track down the booking and get the confirmation resent so quickly. We hope to welcome you back to the theatre very soon!
Easy efficient purchasing process.
The process to view and purchase tickets was easily understood and quick to complete.
August 21, 2026
Unprompted review
Reply from London Theatre (.co.uk)
We're really glad it was all so easy to understand and quick to complete. We hope to welcome you back to the theatre very soon!
Quick and easy to operate
Quick and easy to operate, everything was clear and explained on the website
August 21, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad everything was so clear and easy. We hope to welcome you back to the theatre very soon!
So simple to use
So simple to use, the website and booking system is very straightforward.
I would recommend and I’ll definitely be using it again.
August 13, 2026
Unprompted review
Reply from London Theatre (.co.uk)
We're really glad it was all so simple and that you'd recommend us. We hope to welcome you back to the theatre very soon!
The show was good Alexandra Burke and…
The show was good Alexandra Burke and the other singers were brilliant, but it wasn’t what I expected it to be
August 22, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! As a ticketing provider we're not involved in the production itself, but it's great to hear Alexandra Burke and the cast were so brilliant even if the show wasn't quite what you were expecting. We hope to welcome you back to the theatre very soon!
Reply from London Theatre (.co.uk)
We're really glad Lucy could make such a positive impression. We'll make sure she sees this and we hope to welcome you back to the theatre very soon!
Amazing customer service
Amazing customer service - LUCY is such an asset! Thank you guys and THANK YOU LUCY!
August 23, 2026
Reply from London Theatre (.co.uk)
Thank you for your review! Lucy is so wonderful and we're so glad she could deliver. We'll make sure she sees this! We hope to welcome you back to the theatre very soon!
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad the experience was so user friendly. We hope to welcome you back to the theatre very soon!
Quick and easy to book tickets
August 21, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad the booking was so quick and easy. We hope to welcome you back to the theatre very soon!
Fast and swift.
August 21, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thanks for sharing this! Really pleased the experience was so quick. We hope to welcome you back very soon!
I have been looking for a show to go…
I have been looking for a show to go and watch at the right price. Oliver came up and I thought yea I was in Oliver when I was in secondary school and I did see the show in London about 20 years ago so I’m looking forward to seeing this show once again
August 21, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! What a lovely connection to have with Oliver. We hope the show is every bit as magical as you're hoping for and we hope to welcome you back to the theatre very soon!
Easy to deal with & website good to…
Easy to deal with & website good to navigate, booking was simple.
Instant email on tickets.
August 20, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad the website, booking and ticket delivery all hit the mark. We hope to welcome you back to the theatre very soon!
A Ticket Provider with a Heart
I unfortunately doubled booked the date of my tickets bought from London Theatre. I asked if I could change the date and they very kindly issued me with a refund voucher which enabled me to rebook on another date. This is very unusual and greatly appreciated.
August 20, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for such a lovely review! Really glad we could help and make sure you could still look forward to the show on the right date. We hope to welcome you back to the theatre very soon!
Reply from London Theatre (.co.uk)
Thank you for your review! It's really wonderful to hear the show was so amazing and fun. We hope to welcome you back to the theatre very soon!
Tickets are more expensive than on the…
Tickets are more expensive than on the Theater website +9£ difference on each tickets for tickets less than 50£. Seems a bit much.
August 20, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your feedback and we're sorry the pricing felt disappointing. At London Theatre we partner directly with venues and productions to make theatre as accessible as possible. The ticket price is set by the production and we do charge a small booking fee to cover our service. Pricing can look different across sellers and we'd always encourage comparing before booking. We appreciate you sharing your experience.
Good value
Always excited to hear from London Theatre especially when there is an offer on, a seat in the stalls at a top west end production for £28.00 each what’s not to like.
Very easy to book through their website.
August 19, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thanks for sharing this! Really pleased the offers and booking experience keep delivering. We hope to welcome you back very soon!
Dynamic pricing meant booking 2 tickets…
Dynamic pricing meant booking 2 tickets at £63 and then 2 hours later, the seat next to us which i wanted to book had risen to £127!!! I reluctantly paid for it but it is daylight robbery and just plain unfair for the averagely-paid theatre-goer. Smacks of opportunism.
August 20, 2026
Unprompted review
Reply from London Theatre (.co.uk)
We're sorry to hear this. Prices on our platform are set dynamically by the production and can fluctuate based on demand, which we understand feels really unfair in the moment. We have no control over the prices we're offered but we always work with our partners to secure the best prices we can. We appreciate your feedback.
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad we could be there for you and make things easier. We hope to welcome you back to the theatre very soon!
Smooth booking process but would ask to…
Smooth booking process but would ask to have a seating view of stage in real time that ive seen at other theatres.
This is good for first timers.
August 19, 2026
Unprompted review
Reply from London Theatre (.co.uk)
Thank you for your review! Really glad the booking was so smooth. A live seat view of the stage is a great suggestion and we'll make sure it reaches the right team. We hope to welcome you back to the theatre very soon!
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