lookah.com Reviews 

The customer service team is great! They were able to get my warranty honored for my Ice Cream very quickly & were super supportive about what happened to get it damaged in the first place. I love my Ice Cream, it burns dry herb much more evenly than my Yocan did. I definitely recommend Lookah!

We really love are lookah swordfish

Outstanding customer service. Quick, generous and hassle-free. They replaced my faulty battery even months past warranty. Truly impressed with their care and commitment to customers!

I've shoped with lookah before and have never been disappointed there products have always exceded expectations and the lookah team have great customer support

Amazing customer service! Great product! Easy to use and easy to carry around!

I had a part break on my device and they replaced it immediately! Great company to work with.

Products came while it wasn’t the quickest they did arrive undamaged. I got the swordfish and love the ease of loading, long battery life. If you do everything correctly that thing will knock your socks off. Great product, though they could make the hinge where the mouthpiece unhinges from the body stronger. Highly recommend just be careful when using.

I just got the giraffe in orange and I love it! It's going to save me so much money in concentrates because of how little it requires and yet so effective. You won't regret buying this one!! Not it mention how cute it is.

Dragon Egg, very cool Dab rig, I am speaking of the lights on the rig when pulling on this thing, "LED', blue, green and red. Works amazing, but the feature I like is the water tank. It provides for a cool smooth smoking experience. It's a winner.

Lookah has amazing products. They also have amazing warranty on their products.

Rig I bought was the Seahorse. Great till you try and buy new coils for it. Blame it on Trump and his tariffs as this company is listed as California us Canadians get screwed. No parts for you!

Really love my Lookah whale. It is my goto for on the run concentrate use, so I decided to try the Swordfish for a lounging experience rather than on the run and let me tell you what, it hits very hard. It does use a little more concentrate then its sister, the Whale. I did have an issue where the button was sticking but under a good 3 month warranty they are going to send me a new one!

I bought a python and the on button cracked. They are honoring the warranty after the date and sending me a new python. I love Lookah products as I also have a seahorse. The company is so helpful with all the questions that I had and they answered my emails right away without delay. Thanks for the awesome products and to all the associates at Lookah 5 STAR for sure!

Lookah never disappoints! I’ve owned the Snail and Guitar for years—love the sleek design, preset and preheat functions, and amazing customer support. Highly recommend!

The lookah zero is a great product, works well, great warranty, great company. Customer service is also extremely good at communicating, got back to me within the week.

Absolutely love my Lookah bear vape, it's adorable and convenient. This lookah bear was my first vape battery, it's sooo cute, I just had to get one. Customer support is very helpful and kind. I'll definitely be purchasing more. Thank you!

I bought my Seahorse 2.0 black from a dispensary. Device only lasted for 1 month
The manufacturer is offering to replace because of the 3 month warranty.
Hopefully I’ll be satisfied in the end
If you like dab pens etc shop with Lookah
Hopefully shipping and returning is on their expense.

I LOVE LOOKAH!!! My husband and I have the seahorse and swordfish! Both are amazing and have a warranty with the manufacture for 90 days! I broke my swordfish and they replaced it for free! They communicate so fast and really care about customer satisfaction. I recommend them to anyone who thinks that peaks or rigs are scary. A great way to consume and have more control of the consumption!

Lookah has a 3 month warranty if you have the receipt still. I had bought a faulted guitar battery from a vape shop and they immediately responded back to me and is replacing the faulted battery for me!