Looking4.com - Airport Parking Reviews 

22,692
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process straightforward and appreciated quick responses when contacting customer service via email. Reviewers often reported that their issues were resolved efficiently and professionally, making potentially stressful situations manageable. However, some customers experienced significant difficulties reaching support, noting a lack of direct contact options and unhelpful live chat or ignored emails. People also reported problems with amending bookings, often being told to cancel and rebook at a higher price. Additionally, several reviewers encountered issues where their bookings were not recognized or contained incorrect information upon arrival.

What people talk about most

Booking process

People report ambiguous experiences with the booking process, with some finding it easy to book parking and... See more

Service

Customers consistently note ambiguous experiences with service, with many praising the prompt responses,... See more

Response time

Customers had ambiguous experiences with response times, with many praising the quick and efficient service,... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting difficulties reaching customer service, citing... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers reporting positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservatio... See more


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.2

Average

TrustScore 3 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(22,692)

327 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Refuse to refund for their lack of information

Booking for ncp flight path at Manchester...they do not tell you about maximum vehicle sizes.

I've read through all their terms and conditions and there is no mention of not allowing pick-ups or vans on site.

Yet they refuse to refund the booking costs

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful. Not great location or service via RyanAir

Be careful! Used the service on RyanAir's site. The site showed a £10 saving on the direct parking at the airport. The location is miles away from the airport and the shuttle service takes you to the train station to get the shuttle. Although the Ryan Air site automated the booking timing, it did not cover the correct time so was forced to pay an additional £10 parking. No cost savings to be had parking at the airport and takes longer. Might as well park at the long stay at the train station. Don't use this service :( disappointed...

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ryanair is failing to provide clear information on their website

Ryanair Transfers is a big disappointment. Pushing customers to purchase Airport transfer from Beauvais Airport to "PARIS CENTRE" without precising which of the 5 routes they will select for us. I thought I will have the possibility to choose one of them... how disappointed I have been to receive my ticket booked and fixed for Saint-Denis University route only, which is far from Paris Centre. All of that for the same price then booking directly on Aerobus Paris-Beauvais website. Therefore, is a useless service provided by Ryanair which is misleading customers towards wrong Paris' destination.
Waiting for a prompt customer support and reimbursement of my ticket.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Booked, paid for. No service

Booked and paid for 4 days' Meet&Greet parking at LGW South through Looking4Parking. On arrival at the designated place and at the designated time: no-one from the operator - LGPC - was there. None of the properly licenced M&G operators had ever heard of them, or knew how to contact them. Was given one phone number to contact: 'This number is not recognised' Left car with keys in designated place. On return, car still in the same place - unmoved. No-one there again. No Exit Ticket to get the car out. Had to pay an enormous Short Term Parking Fee to Gatwick. DO NOT USE

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Parking reservation

Parking reservation
I've contacted the Looking4Parking to receive my confirmation email. The response was made rapidly with all the necessary information.
Many thanks for the service.
Have a good day.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

March 2025. Bristol Airport.

Bristol Airport.
Booking made with ease online, i even had a cheeky discount code.
Changed the car i wanted to leave, i amended my booking with no issues at all, it literally took seconds online.
Arrived at the airport, parked with ease, good clear instructions.
Checked car in, dropped keys, again clear instructions and took minutes.
Good shuttle service to actual terminal.
Return, equally as smooth.
Fantastic service, start to finish.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Don't book with this company

Don't book with this company. No way of contacting them whe you need help and it costs less to book direct total waste of time, appalling customer service and none contactable by telephone

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

I booked a Park at the airport and about 30mins later I got a text message from the carpark saying that they could not take our booking. The text message said to cancel it on Looking4 website. I did that and then they want to keep the booking fee. So I lose money to a scam website that takes orderes and then keeps your money... WARNING TO ALL.... DO NOT USE THESE THEIVES

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Website worked and took payment. And then nothing. Tried to ask for my money back and got seven different people replying to my emails giving proof and answers screen shots and everything else they asked for.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have booked airport parking through Looking4 many times and they are quick to respond when booking and with any changes I request. The cost is also very competitive and they give a wide choice of options.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid using!

Made two bookings in for my husband and i. Husband arrived with the booking to be told it did not exist! called the help line, new number given which did not exist, email bounced back, now busy trying to resolve with bank and PayPal. we have had to book again and pay again! Husband had to run to the flight and just made it.

February 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look