Looks Like Summer Reviews 137

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I purchased a pair of boots on 03/01/2024 for $59.95. After receiving the product a few weeks later, I was disappointed with the quality—it was nothing like what was advertised on the app. I decided t... See more

Company replied

Rated 5 out of 5 stars

I am always nervous ordering on line from a foreign country but I watched the youtube review video by Misty Love Lee, which included a discount code. Misty is such a lovely and genuine young lady, and... See more

Company replied

Rated 5 out of 5 stars

I hade very unique experience with looks like summer specifically after service because i ordered two bags I received one and the second bag was missing immediately I connect the company and they resp... See more

Rated 5 out of 5 stars

The Ozzy Shoulder Bag is absolutely gorgeous!!!! Amazing quality at such a good price point. Really a statement piece, it looks like a functional work of art. Customer service has been stellar as well... See more

Company replied

Company details

  1. Handbags Shop
  2. Boot Store
  3. Fashion Accessories Store

Written by the company

Looks Like Summer designs and retails beautiful pieces to achieve a fashion statement, a woman's truly unique way to express her style and creativity.


Contact info

3.8

Great

TrustScore 4 out of 5

137 reviews

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Rated 5 out of 5 stars

Pleasantly surprised!

I checked the reviews after ordering the Rome Ankle boots from LLS and was so sure that I made a mistake. However. Not only did my order arrive within less than a week, the product is exactly as advertised. I am very, very pleased.

February 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Victoria Knee High Boots - Camel

Even though I was bummed that the color of the boots did not match what was advertised, I was satisfied with the quality! I love the way they fit around my small calves, and the heel isn’t too high! The customer service was amazing, and they replied to my emails in a timely manner!

October 17, 2022
Unprompted review
Rated 1 out of 5 stars

Not real leather!

I bought boots that were advertised as leather and the website stated returns and exchanges were possible in the US. The boots were plastic and when I tried to process a return, I was told returns were not possible with that item. I did not realize that these boots were shipping from China. If I had known, I would not have ordered them:(

September 30, 2022
Unprompted review
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Reply from Looks Like Summer

Your feedback is essential to us and we believe in using our customer's opinions to improve our service.

At Looks Like Summer, we craft our boots using second-layer genuine cowhide leather and following strict quality standards and regulations - while not the first layer, this is still a very durable material, that ensures all products present high quality at a low price point.

If your item arrived in the last 14 days we can accept the return, simply contact our support at hello@lookslikesummer.com and they will take care of everything for you.

Warm Regards
LLS Team

Rated 3 out of 5 stars

NOT LEATHER

I love their boots! Customer service was great - able to exchange wrong size.
But the boots ARE NOT LEATHER despite advertising that they are "genuine leather!" I bought the Regina Knee High boot. So consider this when purchasing/pricing.

June 17, 2022
Unprompted review
Rated 1 out of 5 stars

Looks Like Summer boots

Looks Like Summer boots. I thought they looked great in photo. Website advertised them as leather but they may be playing games by making a small part leather. Shoe is clearly plastic. Have requested a refund.

April 20, 2022
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Rated 5 out of 5 stars

Thank you LLS!

Thank you LLS!
I love boots that I ordered!
They are true to size and very comfortable!
Absolutely beautiful! I usually wear US size 7 and I ordered size 38 from LLS. They are perfect.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

I bought Victoria Knee high and am…

I bought Victoria Knee high and am amazed by quality and style. I am quite picky about fashion so I did worry about what I would get since it’s a new brand for me. Surprisingly They look exactly like in the website pictures! Perfect for dresses outfit! The customer service is another surprise! They took care of every concern. It’s my first time buying this brand products and I definitely recommend it to all my friends.

February 11, 2022
Unprompted review
Rated 3 out of 5 stars

Regina boots- they are fine but not real leather

I ordered the Regina boots in black. It took a couple of weeks to receive which is fine, and they look like the website photos. Size is true for me. The shaft is on the narrow side, which also works for me. I do not believe they are real leather but they are good looking pleather so for $123 maybe a tad overpriced. Definitely from China, not Portugal. So the 2 star deduction is for misleading about the mfr location and being genuine leather. I will likely not order from the site again as I feel I would be taking a risk on what I will receive.

January 14, 2022
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Rated 1 out of 5 stars

Tienes que pagar impuestos aduaneros sin que te avisen de ello.

El diseño es bueno pero la calidad menos buena.
Además yo compre unas botas pensando que venían de Portugal y mi sorpresa fue que venían de China.
Tardó mas de lo que ellos dicen en llegar y no solo eso.
FedEX me acaba de reclamar el pago de los impuestos aduaneros.
En este sentido me siento engañada.
Si miras la página podrás comprobar que el domicilio que consta está ubicado en Portugal.

Esto me han contestado cuando les he preguntado. Y ya me parece de lo más inaceptable. Me traspasan a mi la responsabilidad de pagar los impuestos cuando nadie te avisa de que estás comprando en China. En fin una verguenza. Transcribo literalmente:

Dear Yolanda,

Let me welcome you personally to the Sun Lovers Family - thank you very much for reaching out to us.

At Looks Like Summer, we craft our items in China using genuine cowhide leather and following strict quality standards and regulations in order to ensure all products present high quality at a low price point.
We then ship all parcels from our warehouses in China, Portugal, and the USA following criteria of stock, availability, and readiness to respond - this means your order will always be fulfilled by the warehouse team that is best suited for the task. By doing so, we ensure that your order reaches you in the lowest time possible.

Additionally, as per our shipping policy, we are not responsible for paying international customs charges. In order to avoid such charges, our warehouse team makes sure to pack and ship all parcels according to certain practices that allow for a lower chance of these charges being applied to your merchandise, however, please bear in mind there is always the remote possibility of Customs control.

We deeply appreciate your concern and understanding - we value them highly.
In case you have any other questions please visit our FAQ page or feel free to contact us again.

Warm Regards,
Amy
LLS Support Team

January 12, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Hello! I ordered the boots on the website and was really unsatisfied with the outcome. firstly, they told me that they might send it from Europe and not from America, which was really important for me, because it means I wouldn’t pay duty taxes. however, as soon as I received my package, I had to pay 55 euros as a tax. I didn’t plan to have these expenses, so I am completely sure that these money should be payed by the shop. They gave me the wrong information from the beginning. BUT THE WORST is that the shoes were supposed to be the size 40. I am 39, and yet I still didn’t get to squeeze into them. My coworker which has a size 38, tried them on and they fit perfectly. Obviously the measurement is messed up and the fault is fully on the shop. I tried to contact the shop hundred times and they just continue ignoring me. Totally sure the shop is a scam and would never recommend anyone to order there: communication and the product are both really-really bad.

January 6, 2022
Unprompted review
Looks Like Summer logo

Reply from Looks Like Summer

Dear Greta,

We are terribly sorry for your customer experience,

Please contact our support team and they will be able to compensate you accordingly.

Best Regards,
LLS Team

Rated 5 out of 5 stars

I GET COMPLIMENTS EVERYDAY

Everything about this company is amazing. I first ordered the White Brianna boots. From start to finish the Looks Like Summer communicated with me every step. They confirmed my purchase then confirmed when they were out for shipment, confirmed they were almost at my doorstep and finally confirmed they had arrived. they are reasonably priced and all leather. There isn't a day that I wear these boots that I don't get a compliment. I love these boots... so I bought them in black as well. I had the same experience with the ordering and shipping. I also ordered the Selena ankle boot. Again it fits perfectly and looks amazing. I can't be happier with my purchases. I wish i had the same experience with all my online ordering.
Thank you Looks Like Summer!

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

I was looking forward for my boots…

I was looking forward for my boots because it was the color brown I was looking for. I received them yesterday 12/1/21, they were very soft leather , perfect fit and in top of that , I wore them for 8 hrs at my job , so comfortable. I will buy again. I am thinking in getting the black one as well as others.
Thank you.

December 2, 2021
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Rated 5 out of 5 stars

Way better than expected!

Very skeptical when placing my order. However, it turned out to be pretty nice! The shipping is so fast, faster than many domestic sites. The quality is decent, and the style is just dope. I immediate want to order another pair.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great Value and Customer Service

I ordered the Willow tall chelsea boots without checking reviews first, and after reading that Looks Like Summer is a “scam” site, I fully expected to receive a cheap pair of boots and to never see a refund. I was very surprised to receive a beautiful pair of tall leather boots for a great price ($90) + free shipping. Granted, the shaft was faux leather, but the shoe area was genuine leather, which is where it counts, and hey, these are $90 boots, not $300 Fryes. The boots were a little small (I wear an 11 wide and ordered the 43), so returned them using the return label. I received notification emails and a prompt refund. All communication was prompt and courteous. I would definitely shop from Looks Like Summer again if my feet weren’t so big!

November 10, 2021
Unprompted review
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Rated 5 out of 5 stars

Good quality shoes

Good quality shoes, responsive to emails (customer service) , fast shipping. 👍🏻 Ordered online and it arrived in time for my holiday.

October 29, 2021
Unprompted review
Rated 2 out of 5 stars

More than 15 days and my order remains…

More than 15 days and my order remains underlivered, with very little information on the package and when or if its going to be delivered any time in the future.
Regardless of being in France items are being send from China.

October 21, 2021
Unprompted review
Looks Like Summer logo

Reply from Looks Like Summer

Dear Diana,

Thank you so much for expressing your concern!

Our support team has contacted you via email with an update regarding your order status, stating that it is currently making its way to you and it should arrive soon.
Please note that that, according to our Shipping policy, our handling time takes 2-4 business days and this means that your order will generally be sent out within this period, regardless of the item currently being in stock or not.
Please note that, exceptionally, some of our Boots may take up to 12 days to be dispatched due to stock availability for particular sizes and models.

We do hope you receive your item soon and you have our guarantee our support team is ready to assist you if you need!

Rated 3 out of 5 stars

Have faith...

I purchased boots from LLS during the pandemic and while it took a little while (read: forever), the boots arrived and I love them.

I recently just purchased a bag and did not realize that since it was a summer discount sale, it was non-refundable. The bag wasn't totally to my liking but it was fine enough (no inside pockets which was the worst part) but I was OK to keep it and decided to wear it out walking in the city.

The strap of the bag continuously came apart from the bag (held on with just a little button through the leather, not a clasp, not a belt buckle, not a snap). I couldn't walk more than a block without the strap completely unhooking/unlatching and falling off me mid-step. It was not ideal for walking through NYC which is what the bag was for.

I reached out to LLS and pleaded my case. I can tell they were relunctant to give me a refund but after come level setting around their no-refund policy (my argument was that I was sold faulty merchandise and that should be rectified), they sent me a return label and said that after inspection they'd evaluate if I would receive an refund.

Now, if I had read the review of this co before I bought the boots I would've hit cancel.. but I didn't and loved my boots so I took a chance on a bag. When this happened I did my research and the reviews are awful. Working in client service myself, I know how important reviews are to a business.

I am writing this review to confirm that I did get 100% refunded from LLS after explaining to them that while the bag arrived in the right condition, the bag literally did not function as described and that I was sold faulty merchandise. The team over there ultimately agreed and I wanted to share my experience as while mine may had started out negative, this definitely ended up being positive.

If you lay our your argument rationally, it will work in your favor.

Happy shopping :)

September 28, 2021
Unprompted review
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Reply from Looks Like Summer

Dear Alexandra,

Thank you so much for taking the time to post a review.

We are more than happy to hear that you feel your customer experience was a positive one even if it started off in rather rocky fashion.
You have our personal guarantee and certainty we are doing whatever we can and focusing our best efforts in improving our service with every chance we get.

We'd certainly like to see you around sometime in the future and we'll hopefully be able to finally offer you a smooth and seamless shopping experience!
Should there be anything else you need, our support team is available to assist you, as always.

Have a great day,
Amy
Looks Like Summer Team

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