Loomly Reviews 

Loomly is great. For a small company, we appreciate the simple interface that looks very similar to the final posts. It's really sped up our social media management - especially since we can schedule posts without opening facebook or instagram and getting distracted!

It's a bit quirky. Actions will behave differently depending on where you execute them from. Like, if I go into a post and click Duplicate, I get one result. If I am in the calendar and click and event and click duplicate, I get a different behavior where it saves it as a draft instead of a scheduled item. Which we miss half the time and our post doesn't go. We keep losing connections to LinkedIn, which is weird. At least every 10 days we have to "refresh" the connection. There's a fairly long list of things I dislike, but it is affordable and gets the job done about 80% of the time.

After Loomly was bought out, the service became nonexistent. I've had many problems with the platform, like posts failing, and other technical issues, but you cannot get any help. They also lost the ability to post to X, which is one of the major accounts we post to. Super disappointing. I would go elsewhere.

We have reported an issue with connecting Instagram locations for over 8 months and the issue as gone unresolved to current date 3/22/2026. Unacceptable We have been reporting an issue with connecting Instagram locations for over eight months, and it is completely unacceptable that this problem remains unresolved as of March 22, 2026. Immediate action is required to rectify this matter.

backs out when changing tabs, app does not allow for aspect ratio adjustment. browser in ipad format is messed up now since last update, does not have option for location checkin. app calendar only weekly view not monthly

We've had good experience in Loomly for our nonprofit since switching from Hootsuite. The ease of use, the connected accounts, and the ability to maintain a calendar and edit at will have been great.

I’ve had a great experience with Loomly overall. It’s been a really useful platform for planning, organizing, and scheduling content—especially when managing multiple accounts and staying consistent with posting.

I recently ran into a billing issue, and Ella from customer support handled it quickly and professionally. She was responsive, understanding, and resolved everything without any hassle.

Really appreciate both the platform and the level of service—always a good sign when a company stands behind their customers like this.

Highly recommend!

Loomly has been my go to social media management platform for years. I've looked at other solutions and tried many but Loomly has the best overall features.

I’ve had a great experience using Loomly. The platform is very intuitive, well organized, and makes social media planning and collaboration extremely smooth. The post calendar, content previews, approval workflows, and scheduling features save a lot of time and reduce back and forth with team members.

What I appreciate most is how structured everything feels. It keeps campaigns organized, deadlines clear, and performance easy to track. The interface is clean, fast, and user friendly, even when managing multiple accounts.

Highly recommended for teams and agencies that want a reliable and professional social media management solution.

Loomly makes it super easy to make posts happen over multiple platforms.

I love Loomly! It makes planning our non-profit's social media a breeze! It is like having my own personal assistant!

Last month with loomly - Became WAY to expensive. Moving over the Metricool for more but paying 50% less.

Instituted a 400% price increase with one month's notice, made it impossible to reply to the email or talk to anyone. Not a platform for serious businesses.

I've been a loomly customer since early 2019 and was a very big advocate for this platform and the innovative team behind it. I don't know what has gone wrong the past 12 months but the wheels are absolutely off. Silly development changes that add extra steps, technical glitches and removal of the support chat should have been warning signs. Today, I was slugged with a 600% increase in my subscription (from $69 AUD to just over $600 AUD). No notice, no discussion - just an attempt to charge my card for the larger amount. I've reached out twice today but there is zero cares given from support. Social scheduling programs are everywhere so Loomly will undoubtedly see a mass exodus. It was never the best program but the support, the fact you could reach out with a suggestion and they implemented it - was more than enough to avoid us shopping around for the past 7 years. That just changed in one night. Want a lesson on how to erode long-term customer loyalty in under 24 hours - this is it!

Loomly has been good for me for two years but now I am having technical issues with connecting to Facebook and discovered there is NO option to talk to someone - just a chatbot that tells me nonsense (and when I followed its instructions it made the problem worse). There is no way to contact someone, no email, no help desk, no phone number, no social media accounts. This makes Loomly very risky for a business. I don't recommend it.

I would give them 0 stars if it was an option. After years of loyalty and recommending them to others I was sent an email stating a 300% price increase with no other feasible option. I do not use this product to the point of justifying paying $332 a month for it, and the only other option is to switch to the free version which gives you literally nothing. Other than managing social for my clients, I am in a position of being a marketing consultant for businesses and other agencies. 100% of the time I do and will continue to make a point to not use Loomly when recommending a social management platform. It's expensive with no significant upgrades being made to justify it. Crazy. I hope this bites them.

Cancelled my subscription today. After years of loyalty, I received the notice Loomly is raising prices 100% (and for some, nearly 300%)

They stomped on the small business. There are other softwares out there that are still friendly to the entrepreneur - I implore you to search for them and disregard Loomly.

This company can and will pull the rug out from you. You've been warned.

We received an email stating that our monthly subscription price would increase more than 400%. With less than a month's notice, we found another platform and started the process of moving all of our posts over to the new platform. When I started the process of cancelling Loomly, I received an offer to go back to the previous price for 12 months, so I clicked it. Then I started a chat with the support bot to confirm that we would actually be charged the correct fee. The bot responded that Loomly does not give any discounts or special offers. With that, I decided to cancel, and my cancellation triggered an automatic email saying that if there is anything they can do to change my mind, I just have to reply to the email. I reply to the email with my story, and I get an automatic response that this email does not accept replies. Greedy, shady, and unresponsive. Horrible, horrible customer service.

Prices increased from $35/ month to $322/month without adding any value.

They also couldn’t be bothered to update their interface from Twitter to X. What are their devs doing? Nothing.