LoveittsEstateAgent Reviews 

455
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding professionalism, deep care, and continuous support throughout the entire property journey. Reviewers often mention how approachable and exceptionally helpful the team is, ensuring that every question is answered promptly. People also highlight the exceptional quality of service, noting that transactions are handled smoothly and efficiently from start to finish. Consumers deeply appreciate the clear advice and prompt communication, which helps greatly reduce the stress of property transactions. Many buyers and sellers state that they would happily recommend these reliable services to others without any hesitation.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, kindness, and continuous... See more

Service

Reviewers highlight positive aspects of service, noting that the entire experience is seamless, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional, helpful,... See more

User experience

People report positive experiences with user experience, highlighting a smooth process from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through t... See more

Company replied

Rated 5 out of 5 stars

I was very nervous about selling my property through an auction house but Rich could not have been more helpful and kind. He never seemed to mind me asking countless questions and seemed amost as exc... See more

Company replied

Rated 5 out of 5 stars

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and... See more

Company replied

Rated 5 out of 5 stars

We recently sold two freeholds at auction. This was a new experience for us and Sally, Sara and the team guided us through the process from start to finish keeping us informed at all times, often goi... See more


Company details

  1. Real Estate Agents
  2. Auction House
  3. Property Management Company

Written by the company

Since 1843 Loveitts has been a trusted estate agent and property services provider to home seekers and businesses throughout Coventry, Warwickshire and beyond. We are proud of our rich heritage but always look to the future and strive for innovation so we can continue to provide the best service possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

455 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(455)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic team at Loveitts!!

I cannot thank the sales team at Loveitts enough. Michelle, Oliwia, Chelsey, Connor and Chris are exceptional, ensured the property sale went through smoothly, proactively liaising with the buyers and their solicitor, keeping me informed of progress all the way. I highly recommend Loveitts. Massive thank you !!

March 20, 2025
Unprompted review
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Reply from LoveittsEstateAgent

A superb 5 star review! Thank you!

Rated 5 out of 5 stars

From instruction to sale

From instruction to sale! What can I say but amazing! Jason Steve and Michelle, can’t praise them enough! & anyone I have left out. So helpful with calls and questions, my mind was put at ease each and every time!
I would highly recommend SBK and I will. Thank you to the whole team.

March 21, 2025
Unprompted review
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Reply from LoveittsEstateAgent

The Nuneaton team are very thankful for your review and we hope you enjoy your new home!

Rated 1 out of 5 stars

unacceptable and unprofessional letting agent

Our experience with Loveitts Letting Agent has been extremely disappointing. They entered our rental property without prior consent, conducted a final inspection (3 weeks before ending our contract) and left the electricity and heating on, adding unnecessary costs to us. They then took the keys back to their office, restricting our access even though we were still legally responsible for the property.

The end-of-tenancy process was poorly managed, causing unnecessary stress. Throughout the tenancy, they also failed to carry out regular inspections properly, which led to issues for both us and the landlord at the end.

When questioned about their unauthorised visit, they made excuses, claiming they had only sent us a viewing request (not an inspection request) and decided to carry out an inspection anyway simply because we didn’t reply to one email. keep saying that we authorised it and quite annoying. This is completely unacceptable and unprofessional.

Looking at other reviews, I can see a pattern—Loveitts always tries to prove themselves right, no matter what, with a complete lack of accountability. Their ego-driven approach makes dealing with them incredibly frustrating.

Such a bad letting agent—we would not recommend them to anyone looking for a fair and professional service.

January 29, 2025
Unprompted review
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Reply from LoveittsEstateAgent

We are sorry to receive your review and would invite you to speak further with our management team to discuss this matter further. We strongly refute the accusation of entering without permission.  At each and every viewing confirmation had been gained and we have emails from you regarding this.  The final inspection was carried out after surrender of keys as is a correct procedure. Your deposit is now with adjudication to ensure a fair decision.

Rated 5 out of 5 stars

A professional service from Loveitts…

A professional service from Loveitts Estate Agents, who guided us through the process of putting our property up for auction. We know Sally worked hard at auction to achieve a good sale price for us. Thank you to Sally, Sara, Lisa & Richard for all your support from valuation to sale!

March 8, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for taking the time to leave a review. The sun is out today so the combination of that and your fantastic review, has put the whole team in a good mood!

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Rated 5 out of 5 stars

Loveitts

A great sales service provided by Michelle, Connor and Chelsey.

January 2, 2025
Unprompted review
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Reply from LoveittsEstateAgent

This review is very well received by the sales team

Rated 5 out of 5 stars

Selling at Auction

From start to finish a great professional service from Loveitts Estate Agents guiding me through the process of putting a property up for auction. Thank you to Sally, Sara, Lisa & Richard for all your support from valuation to sale!

February 6, 2025
Unprompted review
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Reply from LoveittsEstateAgent

We really appreciate that and wish the best of luck to you both for the future. Thank you very much!

Rated 5 out of 5 stars

Completion date finally…!

Completion date finally arrived having had the best support from Loveitts.
For me the process has been a challenge but made more bearable with the knowledge that Rich, Sally, Sarah and Lisa have gone above and beyond to help wherever they could. To the point where Lisa offered to drive to the solicitors with the transfer document to ensure it arrived on time.
There is a warm and friendly atmosphere when you walk into the office and I felt everybody there is focused on doing the best job possible for each individual client.
I feel I definitely would have struggled more with the sale without this team.
Many thanks, Elisabeth

February 21, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you very much for your review Elisabeth, it means a lot to us. It's a real team effort and it was an absolute pleasure to work with you on the house sale.

Rated 5 out of 5 stars

Good and professional customer service

Dealing with Michelle, Connor and Chelsey regarding 162 Silverdale close sales we found them to be a well experienced team who dealt with the whole process in a very professional manner. We will definitely recommend this company to everyone.

February 12, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for taking the time to review our Coventry sales team - appreciated

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Rated 5 out of 5 stars

Keeping the chain alive

Michelle, Chelsey and Connor provided a great service, especially when the chain almost broke down but they hung in there and ensured constant communication to eventually complete the sale for everyone. Well done and thank you to all!!

February 10, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Selling a house can be stressful so it is great to hear of a successful resolution here. Thank you

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful, thank you Sara Herbert and your team…look forward to working with you in future

February 5, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thanks for your review. We're really happy that your experience working with the team was so positive!

Rated 4 out of 5 stars

House sold

House sold, for the asking price, and the team were helpful in managing prospective buyers.

January 28, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for the review

Rated 5 out of 5 stars

Never any problems in contacting the…

Never any problems in contacting the team of Michelle, Connor & Chelsea. Information always to hand relieving all the stress of selling a home.

February 3, 2025
Unprompted review
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Reply from LoveittsEstateAgent

A lovely review to receive on a Monday morning!

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Rated 5 out of 5 stars

They were clear with instructions from…

They were clear with instructions from start to finish for example the cost, viewing and advicing on the value of the house. And were available on phone and quick replies by emails as well.

October 13, 2024
Unprompted review
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Reply from LoveittsEstateAgent

A super review - thank you!

Rated 5 out of 5 stars

Nothing but positive things to say…

Nothing but positive things to say about Connor, Chelsey and especially Michelle, from the beginning of the process to the end they made it very quick and easy for a first time buyer purchasing a property, thankyou

January 31, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Our sales team in Coventry are very thankful for the 5 star review and we hope you enjoy your new home!

Rated 5 out of 5 stars

Outstanding Service and Efficiency at Loveitts

I had an excellent experience with Loveitts Estate Agents. From viewing the property to signing the agreements, the entire process was smooth and completed in less than a week. The team was professional and efficient, making the letting process stress-free.

A special mention to Claire Smith, the Lettings Negotiator, who was fantastic throughout. She kept me informed at every stage, responded promptly to all my inquiries, and ensured everything was handled seamlessly. Her professionalism and friendly approach made a big difference. I highly recommend Loveitts for their outstanding service and efficiency.

January 30, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for the fantastic review, our Lettings Negotiator Claire is over the moon to receive recognition for her work.

Rated 5 out of 5 stars

Above & Beyond

Rich at Loveitts was so incredibly helpful and supportive during the whole process. As first time buyers, we needed all the help we could get but he made everything so much easier for us and he was very patient and understanding, he went above and beyond his call of duty.

We can’t thank him enough!

January 14, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Thank you for taking the time to leave such an excellent review! We're really happy to have exceeded your expectations and hope you both enjoy your new home.

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Rated 5 out of 5 stars

The team were a pleasure to work with

The team were a pleasure to work with, keeping us up to date during the purchase process and supporting activities with 3rd party vendors which helped in expediting the purchase for us.

January 18, 2025
Unprompted review
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Reply from LoveittsEstateAgent

Excellent thank you!

Rated 5 out of 5 stars

Very professional Company

I'm a director at a development in Coventry. We transferred management to Loveitts in Jan 23. They are very easy to work with, quick, efficient, and professional, and have some first rate people there.Also, competitively priced, especially in comparison to the previous agents. Communication is excellent. I rate them very highly.

January 14, 2025
Unprompted review
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Reply from LoveittsEstateAgent

A superb review many thanks for taking the time to post this.

Rated 5 out of 5 stars

House Auction Sale

Loveitts Auction team especially Rich went out of their way to helping me get a conveyancer for a flat purchase . The clock was ticking before christmas , options were getting tighter but they fixed me up with a conveyancer and we got over the line . Rich kept checking in with me and took a interest in my situation .
Thanks !

December 12, 2024
Unprompted review
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Reply from LoveittsEstateAgent

Really happy that we were able to help with this challenge!

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