LoveittsEstateAgent Reviews 

455
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding professionalism, deep care, and continuous support throughout the entire property journey. Reviewers often mention how approachable and exceptionally helpful the team is, ensuring that every question is answered promptly. People also highlight the exceptional quality of service, noting that transactions are handled smoothly and efficiently from start to finish. Consumers deeply appreciate the clear advice and prompt communication, which helps greatly reduce the stress of property transactions. Many buyers and sellers state that they would happily recommend these reliable services to others without any hesitation.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, kindness, and continuous... See more

Service

Reviewers highlight positive aspects of service, noting that the entire experience is seamless, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional, helpful,... See more

User experience

People report positive experiences with user experience, highlighting a smooth process from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through t... See more

Company replied

Rated 5 out of 5 stars

I was very nervous about selling my property through an auction house but Rich could not have been more helpful and kind. He never seemed to mind me asking countless questions and seemed amost as exc... See more

Company replied

Rated 5 out of 5 stars

Sold our property via auction. Loveitts were excellent throughout the process, keeping us informed and providing advice on guide prices and how auctions worked. They kept on top of the process and... See more

Company replied

Rated 5 out of 5 stars

We recently sold two freeholds at auction. This was a new experience for us and Sally, Sara and the team guided us through the process from start to finish keeping us informed at all times, often goi... See more


Company details

  1. Real Estate Agents
  2. Auction House
  3. Property Management Company

Written by the company

Since 1843 Loveitts has been a trusted estate agent and property services provider to home seekers and businesses throughout Coventry, Warwickshire and beyond. We are proud of our rich heritage but always look to the future and strive for innovation so we can continue to provide the best service possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

455 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(455)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Team Work

Sally,Sara,Joy and all the Team were excellent. Great communication and kept us regular up to date with viewings. Always available and returned calls.

July 10, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind words! We're thrilled to hear you were happy with the service from Sally, Sara, Joy, and the rest of the team. It was a pleasure working with you, and we're so glad we could keep you well-informed throughout the process. Please don’t hesitate to reach out if we can help you again in the future!

Advertisement
Rated 5 out of 5 stars

Glowing review for Michelle

I would like to give a heartfelt glowing review to Michelle Barnett. She has been incredibly helpful throughout the entire house buying process, consistently attentive to my needs and proactive in her approach. Michelle was always on top of things, often one step ahead, and she knew exactly how to put me at ease during what could have been a stressful time. I truly appreciate her support and dedication. Thank you so much, Michelle! Keep up the fantastic work—you’re absolutely outstanding!

July 2, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for taking the time to leave such a thoughtful review. We’re thrilled to hear about your positive experience and that Michelle provided the support, attentiveness, and dedication needed throughout your home buying journey. It’s always our goal to make the process as smooth and stress-free as possible. We truly appreciate your kind words and look forward to assisting others with the same level of care and professionalism.

Rated 5 out of 5 stars

Great sales progressor

Michelle Barnett has made the my first purchase of a home very easy and smooth. Michelle is always able to reply quickly so any questions I had. I have no complaints at all.

Overall experience was good and highly recommend.

June 20, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you

Rated 5 out of 5 stars

First time to list a property at an…

First time to list a property at an Auction , it felt a little daunting at first but the staff at Loveitts Estate Agents made the whole experience a pleasurable one , they make everything completely comfortable from start to finish , with continuous updates & information being given along the journey right up to the final Auction day
Big shout to Rich Burke who excelled himself with his professional manner at all times

June 18, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for taking the time to leave such a wonderful review! We’re delighted to hear that your first auction experience with us was a positive and stress-free one. Providing clear communication and support throughout the process is very important to us, so it’s great to know we delivered that for you.

Rich will be especially pleased to hear your kind words — we’ll be sure to pass them on to him.

Thank you again for choosing Loveitts and for your recommendation. We look forward to working with you again in the future!

Rated 5 out of 5 stars

I bought a property at auction through…

I bought a property at auction through Loveitts and everyone was lovely and extremely helpful at all times.
I would definitely recommend Loveitts 😊

June 13, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind words and recommendation! We’re so pleased you had a great experience buying through us. It was a pleasure to help you — best wishes with your new property! 😊

Advertisement
Rated 5 out of 5 stars

Loveitts were recommended to us

Loveitts were recommended to us, and we're so glad they were.
Sara, Lisa, Sally and Rich couldn't have been more helpful, and achieved a successful sale at a great price. Many thanks!

May 15, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your lovely feedback! We’re thrilled you were happy with the team and the result. Sara, Lisa, Sally, and Rich will be delighted to hear your kind words. It was a pleasure working with you — many thanks for choosing Loveitts!

Rated 5 out of 5 stars

I sold a property at auction and the…

I sold a property at auction and the service from Loveitts was excellent. Process was fully explained and good advice given. Would certainly use again. All staff that I dealt with were brilliant from start to finish.

May 15, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that you were happy with the service you received and that the auction process was clear and straightforward for you. It means a lot to know you’d choose us again — we really appreciate your trust and kind words about the team. Wishing you all the best, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

I am so impressed with loveitts

I am so impressed with loveitts, especially Michelle. Loveitts were the agents for the house we purchased but nothing was too much trouble.

Their sales progress agent, Michelle, kept me updated of everything going on & supported me when things didn’t go as smoothly as we’d hoped. She was so professional, approachable & honest, offering me unwavering support & guidance every step of the way despite the fact I wasn’t her direct client. She helped push our purchase over the line & without her, I honestly don’t think we’d be in our new home yet! We are forever grateful for the work she did.

What an incredible service to care so much about the purchaser as well as the vendor (who was actually paying for the service!!). I will definitely be recommending them to my friend & family if they choose to move.

June 9, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

an amazing review thank you!

Rated 5 out of 5 stars

Pre-auction sale

We bought a property pre-auction and I must say that Rich and Sara were brilliant from start to finish. They always explained everything fully and always answered my calls and emails.

June 4, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind words! We're delighted to hear that your experience purchasing a property pre-auction was a positive one. Rich and Sara will be thrilled to know their support made a difference. Clear communication and being available for our clients are top priorities for us, so it’s great to know you felt well-informed throughout the process. Wishing you all the best with your new property!

Advertisement
Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful, friendly and clear. There was a bit of confusion at the start, which was frustrating, but this was soon cleared up, and the customer service after this point was exceptional and more than made up for the issues at the beginning. Oliwia and Michelle were both very easy to communicate with, on the ball and quick to sort things out, and the rest of the team behind them did a brilliant job. Thanks to all of you for helping me with my first house purchase!

May 29, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Your honest review is appreciated

Rated 5 out of 5 stars

Having used Loveitts Estate Agency for Letting Services…

Having used Loveitts Estate Agency for many years, as did our family, this was the first time we used them for Letting Services. Paul Barnes, at the Coventry Offices, was invaluable, and he made it possible for our tenants to rent by offering a managed service that was very competitive, straightforward, tailored, and easy to do. Paul ensured a family had a secure and safe home, that we had great service, and was always available to answer any questions we had. He tailored the service to what we needed, and as such was able to offer people a chance to let a home which changed lives and futures in many ways, both known and unknown. We were lucky to meet Paul, to find an expert who cared about people and the work that he did. Over the years, the Loveitts Letting Team were there to help and provide an excellent repair service bringing peace of mind, which is appreciated. Ethan Miles was a delight to deal with when things needed to be done and contractors found. He always offered a personal touch too giving us the confidence to use Loveitts when we came to sell. Our gratitude extends to all the other Lettings staff who, over the years, have made a difference, Emma, Carol, Chris, Kyran, and all the Lettings Team, as well as the contractors. When our tenants came to move, Loveitt’s offered help and continued to provide us with assistance. Thank you, Paul and the Lettings Team, for making a difference in the lives of people by helping people find homes and caring for people as part of this process.

May 2, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Paul is very thankful for your review and appreciates the time taken to post this.

Rated 5 out of 5 stars

Sara & staff are excellent at Coventry depot…

Sara Herbert & colleagues have been incredibly helpful & patient despite us being let down by circumstances beyond our control. We think they are wonderful & would not hesitate to recommend them, we will use them again for future work. Thank you all.
( NO, they haven't paid us to write this, just given us good service !)

May 19, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you so much for your kind words! We’re truly grateful for your patience and understanding throughout the process—it means a lot. Sara and the team will be thrilled to hear your feedback. It’s always our goal to support our clients no matter the circumstances, and we’re so glad you felt well taken care of. We look forward to working with you again in the future! (To confirm, you also didn't pay us to write this reply!)

Advertisement
Rated 5 out of 5 stars

Smooth & Exceptional Service from Loveitts

I had a great experience with Loveitts Estate Agents while purchasing and moving into my new property. Michelle, Oliwia, Connor, Chelsey, and Chris provided exceptional service, making the entire process smooth and pleasant. Highly recommended!

April 23, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for the review

Rated 5 out of 5 stars

Great

Oliwia, Connor, Chelsey, Chris and Michelle were instrumental in helping me sell my property, they were always in regular contact with clear communication, and provided a professional service.

April 23, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for this review!

Rated 5 out of 5 stars

Loveits Nuneaton

We have been with Lovettes for many years we used to deal with Avril at Nuneaton in which Avril has now retired i couldn’t fault her 5 star and now we have Katie i think is taking over and she is extremely professional in what she does too 5 stars too i totally recommend Lovettes 👏🏼👏🏼👏🏼 oh ps the others staff within the company are excellent too .Anita

May 1, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

The lettings team are very happy that you have taken the time to post this review.

Rated 5 out of 5 stars

Michelle/Steve/Jason and Natashia were…

Michelle/Steve/Jason and Natashia were amazing throughout the transaction and followed up with the solicitors and kept us informed throughout the sale! thank you for such an amazing service!

March 28, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you for the review - we love it!

Advertisement
Rated 1 out of 5 stars

Loveitts Coventry - Buyer Experience

I contacted Loveitts to arrange a viewing of a house that they had advertised, which had been up for around 3 weeks.

My partner and I viewed the property and thought that it was a great property, however was in poor condition. This was fed back on a feedback form.

Despite the above, we did decide to offer on the property because it had a lot of potential. We went below asking because the price that was being asked for seemed inflated considering the condition the property was in and local market prices. This was explained when we offered on the property.

The Sales Negotiator called the following day asking our thoughts on the property. She then proceeded to tell us that they had 6 offers on the property (despite the property not having had any interest in the 3 weeks it had been up, up until we made an offer and suddenly they had 6 offers all above asking apparently!)

I received an email from the Sales Negotiator stating that she'd put the offer through to the seller.

The next day, I emailed to ask when I should expect to hear back from them. She then replied to my email and told me that the seller had decided to go with another offer. This, we felt, was poor communication because this information was not relayed to us prior to us reaching out to them.

I became a bit suspicious of the Sales Negotiator, so had somebody I knew call the estate agent and ask if the property was still available to view. In the background of this call were 3 other people who heard the conversation I will describe. Upon asking if it was available, they were informed that it was still available, the seller had received offers but declined them. This is a discrepancy between what I was told and what they were telling other people.

I decided to follow this up with the Sales Negotiator who told me that she'd definitely not spoken to anybody about the property or said it was available.

My point here is that most people will know that estate agents can be dishonest to secure higher prices (though obviously it's against their ethics and they will deny ever having any conversations that they have most definitely had). Of course they don't owe buyers anything as the seller is their customer, but at least be honest and transparent with a buyer for the reason their offer is rejected (if it's too low - that's fine, say that!) and don't lie and say another offer has been accepted when it clearly has not and the property is still for sale!

I was considering increasing my offer further until I picked up on what they were doing. I won't be viewing anymore properties advertised by Loveitts.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional quality of service

We have received excellent service from this company. Sara Herbert and her team have worked tirelessly to secure a sale at a great price in challenging circumstances. Don’t hesitate to instruct this company. You won’t be disappointed.

April 16, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

Thank you very much for the kind words. We're really happy for you in securing the sale!

Rated 5 out of 5 stars

Very pleasant and easy to work with

Very pleasant and easy to work with, responded quickly and efficiently including covering each other on days off.

March 27, 2025
Unprompted review
LoveittsEstateAgent logo

Reply from LoveittsEstateAgent

A great review to receive on a Friday afternoon! Have a great weekend.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look