Love Orchids Reviews 

129
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This is second order I have had. This time a delightful selection of small orchids. They arrived very quickly, exellently packed. Superb plants even better than I had expected. Advice sheet attached s... See more

Rated 5 out of 5 stars

I took the offer of 4 lucky dip of mini orchids What an absolute delight Gorgeous healthy plants arrived brilliantly packaged and totally undamaged. If these are what the company considers mini I hav... See more

Rated 5 out of 5 stars

Last week after seeing a programme on BBC South Today about Love Orchids I purchased a trio of Chewton mini white orchids in a ceramic pot. They were ordered on Friday of last week, dispatched yester... See more

Rated 5 out of 5 stars

5 star review for Love Orchids.Co Ordered offer of 4 mini orchids for £20 absolutely fantastic value, plants in excellent condition packaged so well. All different colours of purple and a lemon one m... See more

Company details

Written by the company

We spread soul-lifting joy by delivering high quality, beautiful orchids direct to your door🌷 Proud British Family Grower with 60 years experience


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

129 reviews

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4.7

All reviews

(129)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic support provided and stunning Orchid

My wife ordered two Blissford Deluxe Orchid Centerpieces as presents for relations. She loved them so much I placed an order for one to give to het for Christmas. This was on Thursday before Christmas and the website stated that one day delivery was not an option to our post code. I contacted Love Orchids to ask if I was likely to receive it before Christmas. It arrived the next morning. Could not believe it. Can’t thank them enough for this amazing service. And the Orchid Centerpiece delivered was as stunning as the two previously delivered. Needless to say my wife was really pleased to receive it.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 4 mini orchid s from here for…

I ordered 4 mini orchid s from here for a friend s birthday the quality of them was amazing and packed very well ,l brought them on a deal and l couldn't believe the price of them definitely excellent value , l would recommend them 100%

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered my 6 double orchids ,they said…

Ordered my 6 double orchids ,they said it went to my other address and was not delivered and sent back to love orchids
My both addresses where identical but one had a different postcode yet never in three years has my other supposed address been delivered to because it clearly did not exist,as the post code proves,and was charged £60 for the none delivered
orchids,appaulling service ,and very hit and miss on the state of the orchids arriving ,as the carrier would deliver the orchids up side down and a lot of damage over the three years to which I kept to a minimum as the owner was ultra sensertive
and stood by his useless courier company

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Replacement orchid.

Great product. Bought to replace the orchid that died after ten years, so this one has got some going to catch up. But the wife is over the moon with this replacement. I’m happy with the ordering process, the times of the delivery, and the packaging.

July 6, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Mini Orchids

Superb Mini Orchids! Not a petal out of place (very well packaged and orchids were all in full bloom and quite big actually. SO very impressed!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing orchids which travelled well…

Amazing orchids which travelled well and arrived within the stated time. They are well protected and a joy to open. The mixed collection are fresh, healthy, beautiful and last ages as they have plenty of buds still to come out. In fact my March collection are all flowering again. Delightful !

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!


I ordered a beautiful orchid and chocolate gift box from Love Orchid in the UK for my daughter's birthday in London — I’m based in Israel. The delivery arrived right on time, and the courier was responsive and followed the delivery instructions perfectly. The orchid was in excellent condition upon arrival, and even now, two months later, it still looks great!

My daughter loves following the company's recommendations on Instagram, and she’s really enjoying the plant. This was a very positive shopping experience — excellent service, fair price, and great quality. I highly recommend Love Orchid! 🌸

March 18, 2025
Rated 5 out of 5 stars

Great service

Ordered an orchid to be delivered for a 40th birthday present. It arrived on the day and in great condition, flowering and with buds still to bloom. Very pleased.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

My Beautiful Orchids

Mu beautiful orchids have just arrived. The packing is amazing. I had ordered 6 large ones and not one flower had come off during shipping.
The plants are full of buds and flowers and look fantastic. Wonderful company to deal with.
Definitely recommend them.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Very Poor Service

I’m afraid that I can’t recommend Love Orchids.

I ordered an orchid for a friend’s special birthday. I paid for specified day service (5 days away).

On the day that the item was supposed to be delivered, there was no sign of the delivery at 3pm (I checked DPD app). I tried to contact Love Orchid. They are not contactable by phone, so I emailed. They finally responded at 9:38 the following day, with a bland apology and refund of the additional same day delivery. I felt that this was the bare minimum.

I have asked for the reason for the non delivery of this important item and have not received a reason. They have not replied to my putting this in to a complaint either.

The orchid arrived the day after and whilst it a nice orchid, the failure in service would mean that I would not use them again. An acknowledgment of the issue with a small refund on the item or money off next orchid would have gone a long way.

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Be warned!!!

We received a wonderful Christmas surprise from a good friend in New Zealand, an orchid from Love Orchids complete with instructions. We followed all the instructions carefully. As time progressed the orchid began to drop its flowers until our orchid died less than eight weeks after we received it. I contacted the company only to be informed the order was outside of the company's guarantee period. We now have the unenviable task of informing our elderly friend in New Zealand who always asks about the plant's health, she will be devastated. We have successfully grown orchids over the years and this is our first casualty. In future we will always buy from a traditional street based florist, this will also save the excessive packaging required for an online purchase.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely healthy specimens.

I ordered 6 twin stemmed orchids and was really delighted when I opened the box. Firstly they were packaged so well - no damage and, most of all, no dropped buds or broken stems which is always a worry.
I grouped them together and they look really beautiful.
I can only praise this company for the really healthy plants supplied and I will only ever buy orchids from them in the future.

January 15, 2025
Unprompted review
Rated 2 out of 5 stars

Use a florist instead!

I ordered an orchid for my orchid wedding anniversary so was an important gift. Unfortunately the plant was badly damaged and only had a few buds remaining. To their credit they reacted quickly to my complaint and sent a replacement. However, the ceramic pot on the replacement was broken into a number of pieces on arrival. In short, the gift and the occasion was ruined by a flawed model (either poor packing or courier services) so I cannot recommend this service for someone looking for a painless gifting experience.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a pale pink orchid and received PURPLE

I ordered a pale pink orchid and received a purple one, as this was a treat to myself I was excited when the parcel arrived looking forward to my birthday treat, and to find a PURPLE orchid ( I dislike purple intensely in anything) I was extremely upset. Informed the company when they emailed if I loved my orchid, told them and have not even received an apology. So much for my 84th birthday gift to myself. I have ordered a lot of orchids from this company, but never again, will now find another orchid company as I like to give orchids to my friends.

September 6, 2024
Unprompted review
Love Orchids logo

Reply from Love Orchids

Hi, very sorry that you were upset with the orchid we sent. We can’t find any emails from you, otherwise we would have replied and sorted this out for you! Please could you email us with your order number? Thanks, Love Orchids

Rated 1 out of 5 stars

Useless website for orders

Have just wasted 15 minutes trying to order orchids on line for my grandson's girlfriend. Had to keep re-entering details again and again as billing address different from delivery address. Wouldn't accept discount code. Kept changing method of delivery. And I am good at this stuff. Such a pity as I've heard the orchids are lovely.

September 7, 2024
Unprompted review
Love Orchids logo

Reply from Love Orchids

Hi, really sorry you had some problems with the website. If you email us with the details we can look at why the discount code didn’t work for you, it may be that you have used it before?

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