We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more
Company replied
I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more
Company replied
Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more
Company replied
Company details
- Office Supplies Store
- also in
- Beverage Distributor
- Bottled Water Supplier
- Drinking Water Fountain
- Hot Water System Supplier
- Water Filter Supplier
Information provided by various external sources
A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,
Contact info
Kennel Lane, RH6 0AY, Horley, United Kingdom
- 03455200820
- sales@lovewater.com
- www.lovewater.com
5.0
Excellent
259 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love Water Delivery
Dan was courteous, friendly, and professional throughout the entire delivery. Dan always goes above and beyond to ensure that we are satisfied with the delivery. Great service by Love Water.
May 3, 2024
Unprompted review
Reply from Love Water Limited
Thank you very much for your great words regarding Dan & Love Water - It is really appreciated and Dan will be very pleased that he has made such a good impression.
Reply from Love Water Limited
Thank you for your review!
prompt and reliable…
Always receive a prompt reliable service from this Company, from both office staff and delivery team alike.
April 24, 2024
Unprompted review
Reply from Love Water Limited
Thank you so much for your "thumbs up!" to the whole of the Love Water team - Very much appreciated!
Reply from Love Water Limited
Thank you for this review!
Dan delivery and service
Dan - friendly, approachable and helpful
Dan always delivers our water, always super friendly and polite. never had any problems!
April 25, 2024
Unprompted review
Reply from Love Water Limited
Thank you for the great comments - Dan was so pleased to hear them.
Fantastic Office and Delivery Team
Siobhan in the office is also helpful and prompt in getting our orders and reminding us when we might need a restock which saves us a lot of time in the office.
Dan does a fantastic job delivering stock, replacing empties and servicing our fountain. We are very happy with the service and cost of using this great team for our water needs. We would happily recommend them to anyone seeking a professional, friendly, easily reachable water provider.
April 25, 2024
Unprompted review
Reply from Love Water Limited
I am pleased that our general service is quicker than our response here! - Apologies for the delay in saying thank you so much for your great comments - Siobhan and Dan were delighted to be notified of them.
Excellent customer service
I've contacted Love Water as one of the dispensers in our office wasn't working properly. Siobhan was very fast and efficient at directing me to the right person to have our issue resolved.
Thank you Siobhan.
April 4, 2024
Unprompted review
Reply from Love Water Limited
Thank you, and Siobhan was so pleased to know that you were happy with how she dealt with your issue.
Fab!
Super quick and easy delivery process, Siobhan in particular was very great and helpful!
April 4, 2024
Unprompted review
Reply from Love Water Limited
Thanks for your comments and Siobhan will be delighted to receive them!
Great Company!!
We've worked with them for over 8 years and we've never had an issue! very fast delivery and perfect communication!
April 4, 2024
Unprompted review
Reply from Love Water Limited
Thank you very much for your nice comments - We are happy to know that you are happy with Love Water!
Dan is excellent!
Quick customer service response time and both water coolers fixed and cleaned by Dan. Dan is excellent, he provides a professional and friendly service and nothing is too much effort for him.
January 15, 2024
Unprompted review
Reply from Love Water Limited
Thank you sooooo much for these great comments about our Dan - he will be delighted!
We love LoveWater!
We love LoveWater!
Piotr is super friendly and professional whenever he comes into our building. Highly recommend LoveWater if you want filtered water in your wokplace.
December 14, 2023
Unprompted review
Reply from Love Water Limited
Piotr is on a roll!!......He will love to hear about these reviews so thank you very much, and thanks for recommending Love Water too!
Very prompt service and when Piotr…
Very prompt service and when Piotr delivers he is very polite and friendly.
December 21, 2023
Unprompted review
Reply from Love Water Limited
Our customers love Piotr, and so do we! - Thank you!
Great service from Piotr
Piotr is always extremely efficient and friendly when delivering our office water, . Service is always really quick after ordering.
December 21, 2023
Unprompted review
Reply from Love Water Limited
Thank you for your very positive comments!
A Worthy Change
Working with LoveWater has been a pleasure since the beginning. The service and the products are far superior to other market leaders.
Dan has been delivering our water and always goes out of his way to ensure we have everything we need. Working with them has relieved such a headache for us at CodeNode.
November 8, 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your positive comments. Dan will be absolutely delighted with your review, and Love Water are proud to have CodeNode as a client.
Just a fantastic company and product
Super-happy with the product and service - Nicks personality and ethos very obviously permeates through this Company that feels like a family and treats you like a friend. What more can you ask for? Oh yes, delicious water... once you stop tap, you never go back :)
October 29, 2023
Unprompted review
Reply from Love Water Limited
What lovely comments! - Thank you soooooo much, and we love the "once you stop..." comment!
Dan did a great job.
Dan did a great job in setting up water coolers in our building. He was quick, friendly and helpful.
October 19, 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your comments regarding Dan - He was delighted to hear that you had posted a Trustpilot review.
Love Water provide an excellent service…
Love Water provide an excellent service delivering water on a regular basis to our office in London at 11 Investments. James delivers our water each month, it is always nice to have his friendly and polite presence in the office.
October 3, 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for such a lovely review. I know James will be so happy to read this!
Dan deserved a payrise
Dan deserved a payrise, He went above and beyond to make sure we received our paper cups and water on time! Dan also have a great manner, polite and hard working guy.
September 28, 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your brilliant comments regarding Dan! - We know he enjoys delivering to you and will really love to see your praise. Thanks!
Nick at lovewater was fantastic- He was…
Nick at lovewater was fantastic- He was very friendly and great to work with. He delivered all of the water for our event on time and helped set everything up. It was a seamless experience and I would definitely use them again for company events.
July 17, 2023
Unprompted review
Reply from Love Water Limited
Thank you for your kind comments regarding Nick. He enjoyed the involvement with your brilliant company event, and Love Water look forward to working with you again in the future.
Dan came into our office today and was…
Dan came into our office today and was more than helpful. A Very pleasant guy and a great asset to love water. Thank you Dan - look forward to seeing you next time!
Alex
Ballymore
July 6, 2023
Unprompted review
Reply from Love Water Limited
Apologies Alex, we should have answered this ages ago - We are are not as efficient on Trustpilot as Dan is with his service! - Thank you very much for the positive comments towards Dan - I know he really appreciated it at the time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.