We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more
Company replied
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See what reviewers are saying
We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more
Company replied
I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more
Company replied
Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more
Company replied
Company details
- Office Supplies Store
- also in
- Beverage Distributor
- Bottled Water Supplier
- Drinking Water Fountain
- Hot Water System Supplier
- Water Filter Supplier
Information provided by various external sources
A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,
Contact info
Kennel Lane, RH6 0AY, Horley, United Kingdom
- 03455200820
- sales@lovewater.com
- www.lovewater.com
5.0
Excellent
259 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very tasty water
Very tasty water. We receive a good service from Love Water for many years now .Very good water dispanser service done by Piotr today. Thank you.
April 11, 2025
Unprompted review
Reply from Love Water Limited
Thank you very much for a lovely review and for being a nice customer. Piotr was delighted to get your review!
We Love Love Water!
We have been using this service since August 2024. We love the water, it tastes very crisp and clean. The price and quality of their products can't be beat!
They have a no fee delivery every month that works perfectly with our schedule. Their customer service is fast and efficient. The drivers are very nice and always asking if they can bring our full water bottles inside.
We are very happy with the services they offer!
February 7, 2025
Unprompted review
Reply from Love Water Limited
Hello Lori - What lovely comments, so on behalf of all the team at Love Water - THANK YOU!!!
Jason - Top Man!
Jason was amazing. Not only did he deliver our water promptly but he also gave a us crash course about the difference between mineral and spring water. Thank you -Top man!
January 30, 2025
Unprompted review
Reply from Love Water Limited
Thank you very much for taking the time to let us know about Jason, and his "water" product knowledge! - He was very thankful, as it is always great to hear that his service is appreciated - Thank You!
Thank you James!
James came to our office to look at why our machine was leaking - he was exceptionally charming and cheerful and solved the problem quickly, explaining what he was doing and why - when he left our whole office remarked that if all trades/services had his good energy everyone would be happier! Thank you James!
January 23, 2025
Unprompted review
Reply from Love Water Limited
What lovely comments, that gave our whole office a great left, and absolutely delighted James. Thank you!
Amazing customer service and delicious…
Amazing customer service and delicious water- highly recommend this service and company.
January 13, 2025
Unprompted review
Reply from Love Water Limited
Thank you being such a brilliant "home" customer Kharmie!
Outstanding Service and Support
Outstanding Service and Support! Delicious Water too!
Love Water support Heart Cells Foundation Charity Events by supplying bottled water. The team are always so very helpful. Everything always arrives so efficiently on time. I would highly recommend LOVE WATER for all your water refreshment requirements for events! EXCELLENT
December 15, 2024
Unprompted review
Reply from Love Water Limited
So fantastic to support your charity in this small way Sara, and so nice that you are always so genuinely thankful - Keep up the great work!
Happy by nature
Thank you for the professional service. My hat goes to Peitr, a very happy by nature human being, very professional and carry the name well. A good representation of the business well done.
November 20, 2024
Unprompted review
Reply from Love Water Limited
Thank you very much for your comments and really appreciated by Peitr!
Amazing customer service!
Brilliant company with the most amazing office staff. They make even the smallest customer feel like their only customer. I have had the best customer service over the many years I have been ordering the water for my home.
A very special shout out to Michelle Smith that has never been anything other than helpful over the years.
September 7, 2024
Unprompted review
Reply from Love Water Limited
It's been great to have you as a customer Micheline, and thank you so much for your kind comments regarding Love Water, our office team, and Michelle in particular. She was so happy to receive your comments! Thank you!
I’m a new customer to love water and…
I’m a new customer to love water and hope we will cooperate together for long term, called love water and spoke with Lucia which was very professional and helpful.
Thank you very much
August 22, 2024
Unprompted review
Reply from Love Water Limited
Thank you very much for your review of Lucia - She was delighted! And it's a pleasure to welcome you as a Love Water customer!
Reply from Love Water Limited
Thank you for your kind words regarding Julie. She was really pleased to receive your review and very grateful.
Outstanding Service especially from…
Outstanding Service especially from Julie who is always very helpful!
June 25, 2024
Unprompted review
Reply from Love Water Limited
Thank you very much for your lovely comment regarding Julie. She is normally in charge of Credit Control but as our customers are all great payers (!), she is left with spare time to help out in other areas. - She was delighted to receive your review!
Exellent Service
Love Water is a awesome. Their dispensers provide tasty water and excellent service. Professional delivery and helpful customer support. Highly recommended.
May 30, 2024
Unprompted review
Reply from Love Water Limited
Thank you for the Trustpilot review Carol - That's very nice of you.
Our family loves LoveWater
Our family loves LoveWater! The water is delicious, the dispenser is attractive and totally sanitary, and - best part - the service is unbeatable!! From the sales team to the delivery drivers, everyone is professional and friendly. Special acknowledgement to Siobhan in Customer Service. She is a magician! Even when I miss her emails, she is able to nearly instantly accommodate my requests. Thank you Siobhan and LoveWater!
May 29, 2024
Unprompted review
Reply from Love Water Limited
Thank you so much for a lovely review - Siobhan in particular was so happy to read your words but it also makes the whole team feel loved!
Very good service and precise timing
Very good service and precise timing. Always available to our needs/
April 24, 2024
Unprompted review
Reply from Love Water Limited
Thank you very much for your review - The whole team appreciates it!
Nice people 👍👍👍
May 16, 2024
Unprompted review
Reply from Love Water Limited
Good evening Stephen. We are really sorry that you have received an email from us without an option to unsubscribe. This is clearly an oversight on our side, and unusual. We would like to investigate and make sure this does not occur again and wonder whether you could contact the office and ask for Lucia or Nick, who will make sure we deal with this matter to your satisfaction. Thank you. team@lovewater.com 0345 5200 820
Thank you for your understanding Stephen and your 5 star following our communication. Nick
Shout out to the Crew. We apricate you!!
We have been using Love water for ages and I can say they are amazing. So i would like to give a few shout outs.
Sarah- For always responding to my annoying emails and last min requests!
Siobhan- For bending over backwards.
Martin- For going above and beyond to make sure my urgent order is fit on the delivery.
Chris- Although you have been off for a while last year, we welcome you back with open arms. Your very attentive, from filling our kettle with the last bit of water, so it's not waisted. To not allowing me to carry the water to replace the filter. Your amazing, come back soon!
May 16, 2024
Unprompted review
Reply from Love Water Limited
What an amazing review. Thank you so much for mentioning so many of the team who were all very pleased to receive your praise!
Good Service
We have only been using Love Water for a little while, but so far the service has been very good. Dan recently delivered replacement water and serviced the equipment. Very good service.
April 25, 2024
Unprompted review
Reply from Love Water Limited
Thank you for giving us an early review and we look forward to building a really great business relationship with you.
Terry
Terry, the deliveryman, was extremely helpful and explained everything clearly.
May 10, 2024
Unprompted review
Reply from Love Water Limited
Thank you so much for your positive comments regarding Terry!
Prompt and detailed communication with…
Prompt and detailed communication with Julie makes our processes smooth and easy. Amazing services, professional & friendly - highly recommended!
May 13, 2024
Unprompted review
Reply from Love Water Limited
Thanks very much for taking the time to post a review and Julie is very appreciative of your comments - Thank you from everyone at Love Water!
I’ve been using love water for many…
I’ve been using love water for many years and never had a problem with them
That water is exceptionally good as is also the customer care
May 13, 2024
Unprompted review
Reply from Love Water Limited
Thanks very much for your comments Steve, and being one of our brilliant "Home" customers!
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