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Rated 4 out of 5 stars

Fast delivery from China, adaptertype needed was for aliexpress laptop, so was difficult to find. Unfortunately the first adapter that was sent had a slightly bigger plug than the original one, but lp... See more

Rated 1 out of 5 stars

This company stole my money. They asked me to return a product and said they would reimburse the shipping cost. It's been 2 months, and they won't give me the money back. This Company is in China, s... See more

Company replied

Rated 5 out of 5 stars

If you need to replace your laptop charger, it can be confusing to work out which replacement to buy. When I lost my charger, I tried using eBay, carefully checking the laptop model number etc etc but... See more

Company replied

Rated 1 out of 5 stars

I would rate this company minus zero if that were possible. My biggest mistake was not reading the reviews before purchasing. I was told to return a charger to a London address in order to receive a... See more

Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Accessories Store
  4. Computer Store
  5. Electronics Store

Information provided by various external sources

Your one stop shop for a quality laptop power supply, laptop charger or laptop ac adapter. Supporting over 50,000 laptop models, we are sure to have what you need.


Contact info

2.9

Average

TrustScore 3 out of 5

301 reviews

5-star
4-star
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1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Fast delivery from China

Fast delivery from China, adaptertype needed was for aliexpress laptop, so was difficult to find. Unfortunately the first adapter that was sent had a slightly bigger plug than the original one, but lps sent a matching one right away, free of charge. So good service after all.

April 6, 2026
Unprompted review
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Rated 1 out of 5 stars

This company stole my money

This company stole my money. They asked me to return a product and said they would reimburse the shipping cost. It's been 2 months, and they won't give me the money back. This Company is in China, so shipping products back is expensive. Shipping costs more than the product itself.

Additional info: I sent several messages to the company, and they completely ignored them. Tirreble customer service.

February 15, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

We sincerely apologize for the frustration. However, we would like to clarify that a full refund for the product was already issued to your account on 11th March. Regarding the return shipping fee: as the return was due to personal preference and not a quality issue, our policy (as stated on the page) requires the buyer to cover the return costs. We have tried to communicate this clearly. If there is any misunderstanding, please contact us at service@lps-gopower.org, and we will do our best to assist you further.

Rated 5 out of 5 stars

Very Helpful Service

If you need to replace your laptop charger, it can be confusing to work out which replacement to buy. When I lost my charger, I tried using eBay, carefully checking the laptop model number etc etc but when the charger arrived, it didn't fit. Wasted money! I then contacted LPS Gopower and they said "buy this one", which I did, and it worked perfectly. And at a good price.

March 21, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

Thank you so much for sharing your experience!
We are thrilled we could help! Navigating technical specs is tricky, which is why our experts are always ready to provide personalized recommendations. Thank you for trusting LPS Gopower for a perfect fit and a great price. Enjoy your charged-up laptop!

Rated 5 out of 5 stars

Thank you for your service and help

Thank you for your service and help, very great customer service.

March 10, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

You are very welcome! We are thrilled to hear that you are happy with our service.
It was a pleasure assisting you with your order. If you need anything else in the future or have more questions about our products, please don't hesitate to reach out.
Wishing you a wonderful day!

Rated 5 out of 5 stars

Great communication and response time

Item arrived as described and within the time frame. When contacting the business I found them very helpful and quick to respond. I wouldn't hesitate to use them again.

March 9, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

Thank you so much for your kind words and trust! We are thrilled to hear that you're satisfied with our service. We look forward to serving you again—we'll be here whenever you need us!

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Rated 1 out of 5 stars

Do not buy from this seller

Do not buy from this seller
He has a UK website but if you have to return anything for a refund he says that it has to go back to China and you have to pay the postage making a refund pointless

March 3, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

We sincerely apologize for the frustration caused by the return process.

To clarify for our community: The order placed was for a Slim 3 adapter (Round Tip), but the laptop used was a Slim 5 (which requires a Type-C connector). Since these are physically different parts, the item was unfortunately incompatible.

Regarding our return policy: As stated on our website, we offer a full refund for any item returned to our facility. However, in cases of "buyer selection error" (where the item sent matches the order exactly), standard e-commerce practice requires the buyer to cover the return shipping.

We always strive to support our customers by offering technical advice and photo-verification before purchase to avoid these situations. We remain committed to transparency and are here to help if you have any questions before ordering.

Rated 5 out of 5 stars

Needed a quick turnaround on monitor…

Needed a quick turnaround on monitor replacement cable which was delivered upon

Had small issue with delivery which they followed up with me and made sure I had what I needed

March 3, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

Thank you so much for your feedback!

We are glad we could get the replacement cable to you quickly. While international shipping can sometimes have its minor challenges, our priority is always to ensure our customers are never left without support.

We are happy to hear our team's follow-up helped resolve the delivery issue to your satisfaction. Thank you for choosing us for your monitor power needs, and we look forward to serving you again!

Rated 5 out of 5 stars

Item received was as expected.

Item received was as expected. Purchased replacement compatible power pack for a monitor. Came from China which wasn't unexpected. The original, as most electronics are, would have originally been from China.

February 12, 2026
Unprompted review
Lps Gopower logo

Reply from Lps Gopower

Thank you so much for your professional and objective feedback!

You are absolutely right—as a specialized provider of power solutions, we source our components from the same high-quality manufacturing hubs that produce the original electronics. We are glad that the replacement power pack for your monitor met your expectations in both quality and performance.

Our goal is to provide reliable, factory-standard parts directly to our customers worldwide. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

This company should be banned

This company should be banned from selling in the UK.

Asked me to send an item back to a random UK address and it couldn't be delivered and they never refunded me.

AVOID AT ALL COSTS. SCAM CHINESE COMPANY.

February 4, 2026
Unprompted review
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Rated 1 out of 5 stars

I would rate this company minus zero if…

I would rate this company minus zero if that were possible. My biggest mistake was not reading the reviews before purchasing.
I was told to return a charger to a London address in order to receive a refund. I sent it back at my own expense, and it has now been five days since posting, yet no refund has been issued and no meaningful communication received.
This is a rogue company with very poor customer service. Please save yourself the stress and avoid, avoid, avoid.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

The company is based in China

The company is based in China. They dont mention that on their website.

When you want to return it they expect you to send it on to another customer who has purchased the same thing. So when you are buying something from them it may well be second hand.

Steer clear.

September 4, 2025
Unprompted review
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Rated 1 out of 5 stars

I needed a battery charger

I needed a battery charger. Using their website entered the product I needed it for, their website bought up what I believed would be the correct charger. On receipt, the charger was not the correct one. Whilst it states returns are accepted it seems I have to return this item to China, at my cost, which will cost as much as the charger itself, with no guarantee of ever hearing from anyone again. £35 down the pan. Gutted as I always check out companies before buying but I was stressed as my father needed this for a piece of medical equipment.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

So I brought power lead for my Google…

So I brought power lead for my Google maxi hub as nobody dose them, I paid via Google pay then checked reviews and though I just threw 30 pounds away but pretty soon got to email, 1st saying order confirmation then the other saying it's been posted, still thought I wasn't getting then 4 days later it's arrived in brand new condition and works spot on

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Was not informed until checkout that…

Was not informed until checkout that actually adapter.co.nz is a China based company. Searched on seller profile once Paypal completed the transaction and I was provided with sellers ACTUAL details which don't match adapter.co.nz and found entirely poor reviews so Paypal is essentially hosting frauds. When reading through their policies on their website, closely, it's all copied and pasted from an Australian company, right down to leaving that companies details on the page.

April 4, 2025
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Rated 1 out of 5 stars

Avoid. Sent wrong charger and won't refund me

I bought a laptop charger from them back in December 2023. They sent the wrong model and it didn't work with my laptop. I asked if I could get a refund and they agreed if I sent it back. I found out that it was actually from China and would cost me about £30 to send it back. They agreed to refund me the postage as well so I went along and sent it back, carefully following all the instructions that they gave me. It got to China and they didn't collect it and eventually got sent back to me last month (June 24). I enquired about this and they have ghosted me ever since. They went from answering my queries at the beginning about sending it back to absolutely nothing. They won't answer any of my queries about why they didn't take the charger back or giving me my refund and now I'm £90 out of pocket with a charger that doesn't work. I will never be buying anything from here again and I strongly recommend that no one else does either.

July 13, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a power supply for my Getac…

Bought a power supply for my Getac tough tablet.
Arrived within a week but the dc connector is not as advertised. Have asked for a refund via email, their response, it's the genuine part and no other customers have complained. I have sent images of the advertised item and that received. Awaiting a response.
No suitable response with 48 hours.

June 25, 2024
Unprompted review

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