“Great duffle bag! It has alot of storage space, light wt to meet my needs and stay within the international airline regulations without having to pay extra. This wheeled duffel will be almost perfe... See more
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This Site SHOULD BE SHUT DOWN. They claim to produce personalized luggage but always claim pictures are too blurry or pixelated to print and their Customer Service is beyond TERRIBLE it's unprofess... See more
Company replied
I didn’t like the fact: 1- free shipping inside USA and they are not mentioning that in main page where the at is. 2- they tell you sign in for notifications and get 10% I discovered that on seco... See more
Company replied
When my trusty 30 in Samsonite Silhouette (aka Big Red) gave up the ghost after many years of years, I did my research and decided I wanted to replace it with the Delsey Chatelet Air 2.0 Trunk Spinner... See more
Company details
Information provided by various external sources
Luggage Pros - Large selection of luggage, bags, briefcases, handbags, laptop bags, travel accessories, and more. Low price guarantee, free shipping, and easy returns!
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great Company!!
Very happy first time buyer! Great pricing on 5 Travel Pro items that arrived promptly and in perfect condition. Returned one item and was pleased with the fast, free no hassle return shipping through Fed Ex.
Good price on a great piece of luggage
Good price on a great piece of luggage. Very pleased with my purchase.
The custom luggage tags were exactly …
The custom luggage tags were exactly like were shown online, much better than I expected.
Product was exactly as described and …
Product was exactly as described and shipped speedily and hassle-free. Best deal on the internet for luggage. Thank you!
Highly Recommend Luggage Site!
Web site was easy to manage and ordering was fast!
Great price
Great price! Quick delivery. Would defin buy from again. Highly recommend.
Ordered luggage as a gift
Ordered luggage as a gift and it is working well. Timing for shipping was what we needed and the price was great for the quality. Luggage Pros was a great resource.
Perfect waist pack
Leather waist pack was exactly what I wanted for my dog walking hikes in the mountains, but can & will wear it in town also. The tan leather is really pretty & soft- have worn it daily for a month in rain, snow & below zero weather- it looks like new. Love it & plan to buy another in a different color.
Paid 3 day shipping, not received.
Paid for 3 day shipping on all items and only one was received (discounting weekend and holiday) the main item I ordered just left the facility the day I was supposed to receive it. This should constitute a full refund of the paid for shipping days that was not received. I paid the extra for 3 day shipping because I needed this case prior to travel, now it may not arrive in time and cause a lot of issues with transporting equipment.
leather laptop case/great deal
I ordered a leather laptop case. The quality is exceptional and the price was great. Correspondence was friendly and timely. Item arrived on day expected. I would order from them again.
I love the luggage and the great price …
I love the luggage and the great price I paid for it.
Easy, Quick and nice Luggage system
Easy and Quick order system, and my bag arrived in a few days, even with the Holiday rush. Ordered the 20" carry on version, and it looks well constructed. We are already using it and look forward to seeing our bags stand out at the claim area!
Bought this as a last minute Christmas gift
Bought this as a last minute Christmas gift. It arrived on-time and as described. This was a great transaction and the luggage appears to be very sturdy but more importantly very light.
Luggage set - Great experience!
The costumer rep was very helpful in recommending that right luggage set. The ordering and shipping process was flawless. It was a gift and they were delighted with the set. I would highly recommend Luggage Pros!!
Excellent PRICE and SERVICE!!! Why go somewhere else when you can go to Luggage Pros.
I have purchased luggage from Luggage Pros on several occasions. Never a disappointment. The PRICE and SERVICE has always been excellent. I know that LP can't control the quality of every product, but so far I have not been the least bit disappointed in the products I have purchased. Will always use them exclusively.
Received help from store, but ordered online due to inventory
Ordered online, as Minnetonka, MN location did not have the item in stock. Matt, at Minnetonka, was very helpful in selection process, and should get some type of credit for actually being the one to facilitate the sale. David
I found the perfect hardside piece for …
I found the perfect hardside piece for our 10 yo grandson when we take our family international trip. The best part is that this piece was originally $239 but now on sale for 99.99. This is the 3rd time I have used Luggage Pros and have always been very satisfied with my purchase experience and receipt of merchandise.
Bad delivery policy
Luggage ordered Sunday, with promise of delivery Thursday. Contacted customer service Thursday and all responses were indefinite about tracking and whether this had been backordered. I decided to order here because they didn't charge state sales taxes, but now know I should have gone with Amazon (Walmart, unfortunately did not list this particular item) which was only $1 more due to adding in state taxes.
Answer the phone or return your customer’s phone calls
Online service good. Called retail store the salesperson was helpful unfortunately she couldn’t reach anyone in the online department as well. I left a message and so far no response.
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