Lumie Reviews 

2,038
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Our Lumie Glow 150 developed a fault with the power button, which made it a little harder than usual to set the time. We contacted Lumie, and they arranged for it to be swapped with a replac... See more

Rated 5 out of 5 stars

I didn’t get to use it for long before my adult daughter stole it and took it to university. She uses it as a calming bedside lamp as well as an alarm (well, I’m assuming she uses it as an alarm, alth... See more

Rated 4 out of 5 stars

Bit fiddly - after using it for a couple of months still no idea which button turns the volume down as it seems to change depending on context (alarm going off or just playing music). Also when you pu... See more

Rated 1 out of 5 stars

First clock: Buttons stopped working after a while - became difficult to set every night Second clock: Brought replacement, higher end (Bodyclock Shine 300). Brought a quality assured refurbished... See more

Company details

  1. Lighting Store

Written by the company

Founded in 1991 in Cambridge, Great Britain, Lumie’s been researching, designing and developing light therapy lamps for over 30 years. We even invented the world’s first-ever wake-up light back in 1992! With great expertise comes great responsibility, and we are on a global mission to empower you to tune into your natural rhythms for best-ever sleep, mood and energy. Light keeps your circadian rhythms on track so that your routines (i.e. when you eat, work, and sleep) are aligned. Without strong light cues, everything can go out of sync. Lumie light therapy lamps, such as wake-up lights and daylight lamps, help entrain your brain to the 24-hour light-dark cycle, especially when you’re stuck indoors with little exposure to natural light, or when mornings are dark and the days are short, like in the fall and winter.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(2,038)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it!

Love it!! Everything we wanted and more! Happy sleeping and waking up household now 😊

November 23, 2023
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Rated 5 out of 5 stars

This genuinely works

This genuinely works. I find it so much easier to get up in the dark mornings after just a 20 minute sunrise. My mood is also significantly better through the morning and I feel more awake. Thank you Lumie.

November 30, 2023
Rated 4 out of 5 stars

Great customer service / clunky + slow refund process

I really wanted to love my Lumie Mini but it gave me headaches and nausea. The return process was a little laborious as it required a couple of back and forth emails with customer service (who was very prompt with replies), and a follow up email 2 weeks later to check on refund which I am still waiting for. Despite the hassle and slowness of refund, Lumie customer service is excellent.

November 28, 2023
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Rated 5 out of 5 stars

customer care and product great

They were very good with advice prior to purchase.
The product is great, the wake up and go to sleep functions are very good, I prefer the luxe 750 for blue light tones but I'm in a poor signal area so did not benefit from the DAB radio. For this reason i returned the Luxe 750 and kept the bodyclock 300. The sounds are very good and there are a sufficient number to suit any mood. I am very happy with and it is a relief to have good email communication with the company.

November 29, 2023
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. As always Lumie provide excellent customer service. I have an original model from when they first came out, but it's a bit big for the bedside cabinet and is in the spare room. The newer model is the perfect size and just as good.
Don't be tempted by cheaper "multi-coloured" clocks from Aldi;Lidl; etc. My in-laws got me one and they just don't help S.A.D. You wake up grumpy instead of happy!
Summary: I would recommend Lumie alarm clocks to everyone, it's one of the nicest way to wake up.

November 24, 2023
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Rated 5 out of 5 stars

Eases you into the new day

Clear & comprehensive description of features made sure I chose the right version for me. I’m very happy with the product, it’s made waking up much less traumatic!

November 26, 2023
Rated 4 out of 5 stars

Not had time to fully experience the…

Not had time to fully experience the alarm clock as yet, but from what I have seen and heard it’s just what I need. I need to find time to try more sounds than just the birdsong. Product was delivered promptly and just as ordered.

November 25, 2023
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Rated 4 out of 5 stars

It seems to work for me

It seems to be working. It easy and pleasant to use.
Didn't have to contact customer service at all.
Came with a 45 day trial period which made me happier to try it out. Also why I bought direct from Lumie.

November 16, 2023
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Rated 4 out of 5 stars

I have bought three Lumie “SAD” lamps…

I have bought three Lumie “SAD” lamps in recent weeks. The Desklamp is a slight disappointment as it is enormous. Much, much bigger than I was expecting. Definitely does not fit on a regular desk. I’ve had to totally reorganise my office in order to make space for it. On the plus side, it has four brightness settings. But I would not buy this one again. It’s just too big. It reminds me of ET from a visual perspective. The second I bought is a Mini. This is much more practical in terms of size. Slightly smaller than a sheet of A4 paper. And slim. But it only has one brightness setting. The third is the Vitamin L lamp. This is about the same size as a sheet of A4, and quite slim, so more practical for a desk/office set up. It only has one brightness setting. Overall, I think the SAD lamps do make me feel more energetic. So I do recommend, but suggest you really take care choosing which one will work best for you and in the space you plan to put it.

November 16, 2023

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