I ordered March 30, 2023. Credit Card was charged immediately. Have not heard or received anything. Seriously thought I was ordering from JCP outlet. Has anyone reported This to JCP as this compan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I thought I was ordering from JC Penney. Great deals but I've gotten great deals from them before. Then this Luminana shows up but showed items I had picked from Penneys so I thought some kind of dist... See more
I placed an order from their Facebook page thinking I was ordering from JCP(indicating I was ordering from JCPenney). My credit card has been charged two separate times(Apr 08 and May09, 2023), and I... See more
Update RECIEVED A REFUND FROM LUMINA THIS MORNING. Happy about that. Added a star for refund. But people do not order from this company If I could write zero I would!!! SCAMMERS DO NOT ORDER ANYTH... See more
On March 27
On March 27, 2023 I ordered $46 of clothing from this company. I have not heard a word I, have emailed and tried to contact them but to no avail. I’ve heard nothing from them at all and I’m out $46. It said JC pennies so that’s who I thought I was ordering from.
SCAM SCAM SCAM
I ordered March 30, 2023. Credit Card was charged immediately. Have not heard or received anything. Seriously thought I was ordering from JCP outlet. Has anyone reported This to JCP as this company is ruining their name.
I ordered some products on 4-16-2023
I ordered some products on 4-16-2023, I have heard from them at all, I will never order any items again. I also thought that they were a legitimate site. I want my items or my money refunded.
I placed an order from their Facebook…
I placed an order from their Facebook page thinking I was ordering from JCP(indicating I was ordering from JCPenney). My credit card has been charged two separate times(Apr 08 and May09, 2023), and I have yet to receive my order,
Imitating JC Penney!
I thought I was ordering from JC Penney. Great deals but I've gotten great deals from them before. Then this Luminana shows up but showed items I had picked from Penneys so I thought some kind of distributor or something like a marketplace. I can't even locate that now. If I search my mail there's nothing from this company now, or from JC Penneys. This is becoming so common I'm about ready to stop shopping online. I think a lot of people are. These scammers have become too good. I have had to cancel and get reissued a debit card about 3 times in 6 months. It's ridiculous!
WOW!!! SCAMMED!!!!!!!!!!
WOW!!!! What a Scam!!!! I ordered on 4/1/2023 & today is 4/25 & nothing!!! I've been emailing & no responses. I would like to report them but don't know where. I really need a refund!!!!
If I could write zero stars I would!!
Update RECIEVED A REFUND FROM LUMINA THIS MORNING. Happy about that. Added a star for refund. But people do not order from this company
If I could write zero I would!!! SCAMMERS DO NOT ORDER ANYTHING FROM JCP ITS NOT REALLY JCPENNY
IF ALL THE THINGS I HAVE READ ARE TRUE
IF ALL THE THINGS I HAVE READ ARE TRUE. I HAVE BEEN SCAMED AS WELL. I PURCHASED ONLINE APRIL 1,2023. HAVE NOT RECIEVED ANYTHING
This company is a big scam
This company is a big scam. I never received my items and am out my money. Not a happy lady. Tired of all these places being ripping people off.
Luminara scam
If the rest of the reviews are correct I've been ripped off as well. They took my money 10 days ago and I haven't seen or heard anything more. Mine looked like it was from JCP as well. The site they give you to contact them doesn't exist. Beware!!
Fraud company
I also placed an order and haven't received it. I'll be reporting this company to the BBB and the police. What a scam!!!
SCAM SCAM SCAM!!!!
I placed an order on yesterday but the…
I placed an order on yesterday but the site had me thinking they were JCPenney until I finished the order and it came up Luminana. I am concerned this is a scam boutique.
fraud DO NOT BUY
A total fraud bought two jackets for 250 USD after two months waiting received a XXXI low quality T shirt instead, they do not answer email, i put the police case in Sweden and reported it to google . BE careful.
I made an order
I made an order . It never came and I did not receive an answer
Scam don’t buy from them.
This web page is a scam
This web page is a scam. I suggest also checking out paremium.com, which is a completely similar page with copy/paste of their ToS, aswell ad same fake prices.
I ordered a jacket and I'm waiting I…
I ordered a jacket and I'm waiting I asked for a tracking number but they didn't answer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








