LV= Reviews 

I was recently in a no fault RTA and obviously had to relay this to my insurers LV.
The service from reporting the incident to collecting the courtesy car from Enterprise and collection by the nominated repairer Vella Group was all very good. I was kept fully informed throughout the whole process. Recently moved house insurance to the company as satisfied with cover. All in all very satisfied with the service

A single phone call enabled the whole repair process to commence and took away any discussion with the other Party. The garage was helpful in every way and did a great job.

Was kept informed throughout the repair and repair was both speedy and professional.

Good price and company reputation

VERY EASY TO FOLLOW INTUITIVE WEBSITE, PROCESS FROM START TO ORDER LESS THAN 5 MINUTES

Great service and a fair price

Website provides an easy and clear insurance quote process. Having multiple insurance policies already with LV made the insurance price favourable. Easy to set up monthly Direct Debit.

It seems expensive after the amount I paid for my 2019 Mitsubishi

Very good website and easy to navigate

quick and easy to use got car insured asap

A better price than my previous company
By 50 pounds
Same cover
Same with my motor insurance

I wrote two different reports about LV at different times. However, when they replied, twice, but by different people, they simply sent ver batim the same answer both times. That just tells me that they don't think about individual complaints. They simply give, say answer number 10 on this one, and then maybe answer number 13 for this one. They do nothing which takes the clients complaints and answers them individually. As I have already stated, there has been an unbelievable increase in my insurance for my two cars. I am allowing for changing one of my cars, and, even taking that into account, there has been no justification in the extortionately high level of the increase. My wife and I are OAPs and cannot afford increases of that magnitude, especially when LV are not giving any real reason for the level of the increase.
It has left me thinking that they do not want drivers at the age we are at now. 79. Even allowing for over 20 years of no claims, no crashes, no fines for driving offences and only 5,000 miles per year each. I would say that we are a much safer bet than half the youngsters that fly past us on motorways everyday with their music on full blast whilst they text on their mobile phones. In fact, I have noticed, more and more, that the youngsters that are speeding past us in the outside lane, are generally driving small cars which would cause them serious injuries in a crash. But they don't care, they just fly past you time after time. I am now leaving you to read all this as I surf the net for better prices.

Very easy to set up, great prices.

Competitive pricing, but clumsy, glitchy website. Took my money for a change but then the website failed, on more than one occasion. Had to call, got a helpful person to assist me. If you want to rely on a decent website then best to avoid.

Online application process was very easy and the premium was very competitive with my existing insurer's renewal. I'd insured with AA for over 30 years but every year their renewal quote would be high but when I phoned to question it they would reduce it. This year I tried LV and their quote was 40% lower for the same cover.

Everything was completed quickly and smoothly. And, of course great price!

Website was easy to use and to update products required

Easy to use and professional interaction with LV staff and the repair company they used to fix my car.

Excellent price and easy to set up.