Tyrell Blake provided an excellent service. He replied promptly to my emails, and followed up any queries, always keeping me in the loop with what was going on. He was courteous and friendly in his a... See more
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I rang following receipt of a letter from you requesting I call you back. I spoke to Bethany chandler. She was helpful, explained the status of the claim proceedings clearly and advised that she would... See more
Company replied
I had contact with Bethany Chandler on two occasions, both by email and phone on each occasion. Beth was extremely helpful in dealing with my specific issues but was also very willing to expl... See more
Company replied
At every stage I was kept informed in a friendly and helpful manner. This was my first experience of recovering money I was owed and I felt I was looked after very well with helpful advice. Everything... See more
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Company details
Written by the company
We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.
Contact info
43 Queen Square,, BS1 4QP, Bristol, United Kingdom
- 0344 251 0070
- enquiries@lyonsdavidson.co.uk
- www.lyonsdavidson.co.uk
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Absolutely Diabolical
Absolutely diabolical, no help, no customer service, don't reply to messages on portal. Honestly say one of the worst solicitors I've ever had the miss fortune of dealing with. Do yourself a favour and steer clear.
May 20, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Dear Paul,
We are sorry that you are disappointed with the service you are receiving. We note you have asked for a call from a supervisor and this request has been escalated.
Kind regards
Lyons Davidson
Nelay Joshi was helpful
Nelay Joshi was helpful, courteous and responsive and handled the issue very well. My dealings with Jonathan Calverley, a partner there, were also extremely good.
I would have given 5 stars unreservedly, had it not been for a very poor response from the original associate dealing with the matter.
May 20, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Adrian,
Thank you for taking the time to share your feedback. We’re pleased to hear that Nelay and Jonathan provided helpful, courteous, and responsive support, and that you were happy with the way your matter was handled.
We also appreciate your honest comments regarding your earlier experience. Feedback like this is important to us as it helps us continue to improve our service. Thank you again for your recommendation and balanced review.
Kind Regards,
Lyons Davidson
Amirah Mughal very professional
Amirah Mughal dealt with my case, I found her very professional, she was confident in my case and was attentive to detail.
Amirah gave great advice and got me a great result.
I would recommend Lyons Davidson to anyone with an employment issue.
May 19, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Stephen,
We’re delighted to hear about your experience. It’s great to know that Amirah provided professional and attentive support throughout your case, offering clear advice and helping to achieve a positive outcome.
Thank you for your recommendation and for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Accident
I can say the service is received was first class they kept me updated and informed of all the was happening in my case
May 19, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Ashley,
Thank you for your feedback. We’re pleased to hear that you received a first-class service and were kept informed and updated throughout your case.
We appreciate you taking the time to share your experience.
Kind Regards,
Lyons Davidson
Nelay Joshi was excellent!
Nelay Joshi was very thorough and considered in his help. He was also very patient in helping me better understand my situation and the best way to proceed. Most importantly I found him very accommodating and approachable. Highly recommend.
May 6, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi AB Starky,
We’re delighted to hear about your positive experience. It’s wonderful to know that Nelay provided thorough and thoughtful guidance, taking the time to help you understand your situation and the options available to you.
We’re especially pleased that you found him approachable, patient, and accommodating throughout. Thank you for your recommendation and for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Disappointed
Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.
August 4, 2025
Unprompted review
Reply from Lyons Davidson Solicitors
Dear John Drayton
Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.
Kind regards
Lyons Davidson
Don't be thrown to the Lyons.
Do not let your insurer throw you to the Lyons (Davidson).
You have the right to choose your own solicitor; it's that simple.
This company has only one goal; to make money from your insurance company.
My journey began with a paralegal assistant, then progressed to a paralegal who did not track what he had/hadn't asked of me, or of our previous conversations. He was patronising towards me, and made no apology when proved wrong.
I found it strange that the rate for a solicitor (qualified???) was not much higher than that of a paralegal.
In the end I was simply told that Lyons Davidson was unable to help me. This was truly a blessing in disguise.
My interactions with this company were between October 2025 and February 2026.
February 3, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
We’re sorry that your experience with Lyons Davidson wasn’t a more positive one. Your claims were given careful consideration, and we regret that we weren’t able to assist you on this occasion. Kind Regards, Lyons Davidson
I was well looked after by Caroline…
I was well looked after by Caroline Frazer who was dealing with my accident claim she kept me updated every step of the way I have no complaints thank you Caroline.
May 14, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Stephen,
We’re delighted to hear about your experience. It’s great to know that Caroline kept you informed throughout your accident claim and provided the support you needed every step of the way.
Thank you for taking the time to share your feedback, and we’ll be sure to pass your kind words on to Caroline.
Kind Regards,
Lyons Davidson
Personal injury: Complete fail
Personal injury claim I have clear evidence of what happened to me and the object that caused my injury and the expenses that it incurred because it ended up breaking a tooth. Almost a year of discussion between Lyons Davidson and the other party and the other party just simply said we have mechanisms in place to prevent this and they deny responsibility. I've wasted a year of my time with legal insurance that I paid for for an injury that I incurred from an object in a piece of food that I purchased and Lyons Davidson was absolutely incompetent at helping me get compensation for my expenses for the injury that I incurred. Horrible service and rude.
May 12, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Dear Severely disappointed
Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.
Kind regards
Lyons Davidson
Andy Vraitch Helped me with my case
Andy Vraitch Helped me with my case. He advised me when I was struggling and reassured me about the court process as I was worried due to my adhd diagnosis. Andy validated my concerns and advised me in the best way. He’s also very responsive via email. Best solicitor I had from the company :)
May 13, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Melissa,
We’re very pleased to hear about your experience. It’s wonderful to know that Andy provided the reassurance, support, and guidance you needed throughout your case, particularly during what can be an understandably daunting court process.
We’re especially glad that he took the time to listen to your concerns, offer clear advice, and remain responsive throughout. Thank you for taking the time to share your feedback and your kind words about Andy.
Kind Regards,
Lyons Davidson
Excellent Service from Freya at Lyons Davidson
I recently had a claim handled by Lyons Davidson and I couldn’t be happier with the service I received. Freya, who was in charge of my case, was excellent throughout the entire process. She was always informative, professional, and kept me fully up to date every step of the way.
Any questions I had were answered promptly and clearly, which made what could have been a stressful process much easier. I always felt reassured that my case was being handled properly and efficiently.
I would highly recommend Lyons Davidson, and especially Freya, to anyone needing support with a claim. Thank you again for all your help!
May 12, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Callum,
We’re delighted to receive your feedback. It’s wonderful to hear that Freya provided such informative and professional support throughout your claim, keeping you fully updated and ensuring your questions were answered promptly and clearly.
We’re especially pleased that her approach helped make the process less stressful and gave you confidence that your case was being handled efficiently. Thank you for your recommendation and for taking the time to share your experience.
Kind Regards,
Lyons Davidson
Thanks Liam and well done
Whilst I have given a 5 * review that is purely in relation to our solicitor Liam Price. Liam has been professional, helpful, forthright and his work ethic serves him very well.
The process of getting to a solicitor under legal assistance is cumbersome and a bit of a saga. Your case is initially assessed by junior staff which was very frustrating as it wasted 6 months and held up a case that was pretty much 'court' ready having been transferred from another experienced solicitor.
Thankfully, once we got to Liam, we moved forward and presented a very robust case to the court. Liam listened, engaged and advised. If I were to be critical of Liam in any way, then I would suggest that there were times when I should have been more involved and copied into correspondence sent to the other side.
Overall, thanks Liam and I wish you very well in your future career.
May 7, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi David,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Liam provided professional, helpful, and proactive support, and that his advice and dedication helped move your case forward effectively.
We also appreciate your honest comments regarding your earlier experience and the observations you've made about the process. Feedback of this nature is valuable as it helps us identify areas where we can improve. We’re pleased that once Liam became involved, you felt listened to, engaged with, and well supported throughout the proceedings.
We will be sure to pass your kind words on to Liam, and we wish you all the best for the future.
Kind Regards,
Lyons Davidson
Poor Experience till Tia took over
Had 3 different case handlers
Each time I was not informed of the change ; i had to make contact to find out ( each change causing much delay )
There was considersable dalay in getting a report ( 6 months ) and the standard of the report was exceptionally poor ( eg wrong leg mentioned )
The original assesment of damages was too low
Tia took over and sorted things out , thank goodness!
The report was corrected and estimated damages increased by 80 % and I got regular replies to my questions
Settlement took about 6months longer owing to delays by the previous 2 case handlers
May 1, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Dear Steve Wilcox,
Thank you for your review, the contents of which are noted.
We are sorry that you had some issues with the service provided prior to Tia taking over conduct, but are pleased that she was able to bring your claim to a satisfactory conclusion.
Kind regards
Lyons Davidson
Good experience
Both Ryan and Kai at the firm kept me informed the whole way through the process. Never pushy and always felt they had my best interests at heart.
May 11, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Fil,
We’re delighted to hear about your experience. It’s great to know that Ryan and Kai kept you informed throughout the process and provided supportive guidance without ever making you feel pressured.
We’re pleased that you felt your best interests were at the heart of the service you received.
Kind Regards,
Lyons Davidson
Lyons Davidson helped me settle my…
Lyons Davidson helped me settle my personal injury claim. Paddy and Kai were both excellent at keeping me informed throughout the claim and I would like to thank them for their hard work. I would recommend Lyons Davidson to anyone based on my experience.
May 11, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Dylan,
We’re pleased to hear about your positive experience. It’s great to know that Paddy and Kai kept you well informed throughout your personal injury claim and provided excellent support along the way.
Thank you for your recommendation and for taking the time to recognise their hard work.
Kind Regards,
Lyons Davidson
I have been so impressed with the…
I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie
May 11, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Katie,
We’re delighted to hear about your experience. It’s wonderful to know that Katie provided such responsive and efficient support, and that her knowledge and professionalism made a positive impression.
Thank you for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
Very grateful for Nelay Joshi
Very grateful for Nelay Joshi, they took the time to help me with a legal matter regarding an unresolved issue with a car tradesman. Nothing was too much trouble. Would happily use this service again based on my experience. 5*
May 7, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi EBR,
We’re delighted to hear about your positive experience. It’s great to know that Nelay took the time to support you with your legal matter and provided such helpful service throughout.
Thank you for your kind words and 5-star recommendation - we’re pleased we could assist you.
Kind Regards,
Lyons Davidson
They were interested in my accident…
They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional
May 11, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Pat,
We’re very pleased to hear about your experience. It’s great to know that you felt supported and kept informed throughout your claim, and that it reached a satisfactory conclusion.
We’re especially pleased to hear your kind words about Tilly and the exceptional service she provided during your case.
Kind Regards,
Lyons Davidson
Great service from start to finish was…
Great service from start to finish was very satisfying would highly recommend.
February 22, 2026
Unprompted review
Reply from Lyons Davidson Solicitors
Hi Alec,
We’re delighted to hear that you were happy with the service you received from start to finish. Thank you for your recommendation and for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
My car insurer used Lyons Davidson to settle a disputed claim
My car insurer used Lyons Davidson to settle a claim against a London bus company who disputed their liability. Elizabeth Wardlow worked on my behalf and successfully settled the case without me having to attend court. My insurer received the full amount claimed in the end. Thank you for all of your help. Highly recommended.
July 23, 2025
Unprompted review
Reply from Lyons Davidson Solicitors
Hi David,
We’re delighted to hear about your positive experience. It’s great to know that Elizabeth was able to successfully resolve the matter on your behalf and achieve a positive outcome without the need for court proceedings.
Thank you for your recommendation and for taking the time to share your feedback.
Kind Regards,
Lyons Davidson
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