I have always found this company dependable as they sell good quality products. The items always arrive safe and securely packaged. I have just bought an Edge Technology indicator holder off th... See more
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Review summary
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It’s hard to find a company that has old fashioned customer service. After calling the customer service team , My query was dealt with immediately, I ordered... See more
I have had enough of ebay calipers, so decided to try a bit upmarket but not go mad. I bought a set of Machine-DRO's own brand calipers this time. The transaction was easy and the calipers arrived... See more
Machine DRO went above and beyond to get me back up and running again after my local DPD depot failed to deliver. Once I alerted them to my problems with the courier they immediately contacted DPD... See more
Company details
Written by the company
At Machine DRO, we specialise in supplying an extensive range of high-quality Digital Readout (DRO) systems for machine tools and woodworking machinery. Our products include our own premium M-DRO brand, alongside trusted names such as Easson, Newall, Mitutoyo, Acu-Rite, and Wixey.With our head office and engineering facilities based in the United Kingdom, we are committed to providing the reliability and durability expected of UK manufacturing, while maintaining highly competitive pricing to meet the needs of our customers.
Contact info
Pindar Road, EN11 0BZ, HODDESDON, United Kingdom
- +44 (0) 1992 450 780
- sale@machine-dro.co.uk
- www.machine-dro.co.uk
4.7
Excellent
119 reviews
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Hasn’t replied to negative reviews
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Good quality product
Good quality product, early delivery, everything as it should be. Well done. 👍
April 28, 2025
Reply from Machine-DRO
Thank you for the 5 star review :)
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Super fast dispatch.
Super fast dispatch.Good range of prices,quality and features for tools to match user requirements..
May 2, 2025
Reply from Machine-DRO
Thank you for the review Clyde :)
Reply from Machine-DRO
Thank you for the 5 star review Phil :)
So far so good
All parts there on arrival. Comprehensive fitting instructions and DRO manual and both in good English not pidgin Chinese. Fitting in hand, waiting for fresh taps, not a good time for breakages but looks like there'll no issues.
April 28, 2025
Reply from Machine-DRO
Thank you for your review! We're glad to hear that all parts arrived as expected and that the fitting instructions and DRO manual were clear and easy to follow. We strive to provide high-quality, well-written documentation, so it's great to know it met your expectations. We're also pleased to hear that you're confident there won't be any issues during fitting. If you need anything else, feel free to reach out!
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Speedy response
Speedy response and the new version of the display worked staight away. However it is far more complicated to set up than the unit it replaced. There are quite a few settings that have to be inputed to configure for lathe use.
April 22, 2025
Reply from Machine-DRO
Thank you for your feedback, we're pleased to hear the new display worked straight away and that you received it promptly.
We appreciate your comments regarding the setup complexity, particularly for lathe use. Your observations are valuable, and we’ll be passing them on to our product development team for consideration in future updates and support material.
Excellent customer service
I bought a linear scale some time ago and lost a small button which made the scale unserviceable.
I emailed Machine-Dro and was amazed to receive a prompt reply and the news news that the part was available at reasonable cost.
This was much appreciated and credit to Machine-Dro as a company.
Highly reccomended!
March 3, 2025
Unprompted review
Easily the worst experience possible
Easily the worst experience possible - it's inaccurate, there is no technical support & the manual tells you to press buttons on the unit that aren't there.
Accuracy is supposed to 5 microns - I'm lucky to get to with 100, the tool store setup is impossible to follow from the manual, & it randomly changes the base tool. I have spent so long trying to get this to work well, but now have given up - I just haven't got the time to spend on it, calls to them are never returned. Just don't buy one - mine is fitted to a Myford Super 7 that is spot on from the dials, the DRO never gets near.
August 22, 2024
Unprompted review
A good experience for me
A good experience for me. Easy website to use. Found exactly what I was looking for. Delivered in good time. Can’t really ask for more from an online retailer.
December 18, 2023
Unprompted review
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Contacted them for advice on what DRO…
Contacted them for advice on what DRO to purchace on friday. No technical assistance available. Still waiting for a reply tuesday night. Not good customer service. Seriously considering whether it's worth the risk of purchasing from this company.
May 16, 2023
Unprompted review
Good service
Ordered a Mitutoyo caliper. It's an excellent item and was delivered promptly.
September 17, 2022
Unprompted review
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