macs4u.com Reviews 3,206

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more

Rated 3 out of 5 stars

My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more

Company replied

Rated 5 out of 5 stars

I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more

Rated 5 out of 5 stars

This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Electronics Store

Written by the company

Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks


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4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Fantastic

Reliable. Super fast delivery. Good communication. Great product. I’m impressed.

February 14, 2022
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Rated 5 out of 5 stars

Second time ordering

Second time we have ordered a mac from you and again was very pleased at the support your team gave me in setting up our MacBook pro 15 inch.
The interface device we ordered worked well in migrating from backup drive to newer mac.

Thanks again

February 10, 2022
Rated 5 out of 5 stars

100% Satisfied

I contacted macs4u in regard to a Mac laptop I wanted to purchase at a price point that matched how the computer would be used. I got excellent help in terms of staging my purchase to match incoming inventory. The machine arrived exactly as described and works splendidly. I am 100% satisfied with the service I received and I highly recommend this company.

February 8, 2022
Rated 5 out of 5 stars

Great experience and product.

This was a very professional transaction in all respects. The staff was very courteous, knowledgeable, and helpful. The MacBook Pro was just as described and fairly priced with a warranty. Could not have been better. I will keep them on my list for future purchases.

February 8, 2022
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Rated 5 out of 5 stars

Better price, Better specs

Macs4U got me a Mac at a better price with better specs than what I had previously been searching for. Still a Mac, so it wasn't cheap, but the quality is outstanding!

February 8, 2022
Rated 2 out of 5 stars

Crashes all the time

The Refurbished MacBook Pro I purchased through Macs4u crashes all of the time...sometimes, every hour. The tech support was kind and patient but wanted me to wipe all of my data which I wasn't willing to do, so I have suffered with constant crashing since I purchased it.

February 5, 2022
Unprompted review
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Reply from macs4u.com

Hi Rachel,
We are sorry to hear that you are experiencing software related issues on your computer. When we last spoke over six months ago, we provided a recommendation of how to resolve this issue on your machine. Since that time we have not heard back from you.
Our notes indicate that the crashes described appear to be the result of a bad migration, so a software issue and not a hardware problem.
At the time, we recommended a re-install of the operating system and software which would solve this quickly (data can easily be backed-up via time machine).
This is the same procedure that is performed by Apple for this kind of scenario.

Rest assured we are here to help. Your computer is covered by our 1 year warranty. We will follow-up on Monday, hoping to run a remote diagnostic session on your machine to see if anything has changed since we spoke last July.

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Rated 5 out of 5 stars

Great Computer

This is the second computer I've purchased from these guys. Great products that I can trust will meet my needs.

February 4, 2022
Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. I got a refurbished 2020 M1 MacBook Air, 16gb, 1 TB SSD for the same price that Apple was selling this configuration refurbished, but the computer also came with an Apple Care + warranty good until June 2024, which would have cost me $249 extra had I bought the computer from Apple. The machine looks brand new. A representative from Macs4U called me the day before my computer was scheduled to be delivered to make sure I was satisfied with my purchase. Needless to say, I am more than satisfied, and will definitely look to Macs4U the next time I buy a new Mac.

January 31, 2022
Unprompted review
Rated 4 out of 5 stars

Excellent Service with one qualifier

Excellent Service with one qualifier
I got exactly what I wanted with one exception. I was hoping to get a computer with USBa ports. Instead I got USBc ports which are a pain and require special adapters. The choice of USB ports should be an option on the ordering page. Otherwise excellent service at a reasonable price.

January 29, 2022
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Reply from macs4u.com

Hi Mark,
Thanks much for your feedback. Happy to hear that price and service were an excellent experience for you.

We offer late model refurbished Apple computers and unfortunately Apple stopped offering Macbook Pros with a USB-A port many years back with their 2015 models.
The USB port type is listed on every computer model we sell. While this is not a configurable option on any Apple computer, we understand that many customers would like this. For that reason we are offering a 7 port adapter as an option to purchase.
Again thanks for your feedback. If we can be of any assistance, please be in touch.

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Rated 5 out of 5 stars

Totally worth every penny

Product was exactly as described and it works so freaking good. I love my new MacBook Pro and I would 💯 buy from them again and probably will. The delivery was super fast and required a signature which made me feel awesome that it wasn’t gonna get stolen off my porch by some rando.

January 25, 2022
Rated 5 out of 5 stars

Best Refurbished Macs Are At Macs4u

In 2020 I was searching for a used iMac that needed an older operating system so I could run a specific program for work. Somehow I stumbled upon Macs4u and found that they had what I needed and would even install the OS that I required. I'm still using that computer for work today, so when it came time to order a MacBook Air, I immediately turned to them and found out that they had the best prices and service for refurbished Macs anywhere. Both computers look like brand new and function flawlessly and their customer service is always top notch. I've recommenced them to a few friends now. Nice to know there's great small businesses out there making a difference!

January 25, 2022
Rated 5 out of 5 stars

Macs4u Still Deserves Their Sterling Reputation

The refurbished iMac I purchased from Macs4u 5 years ago has worked beautifully. A few times when I was stalled, I called the staff at M4u who, without exception, were supportive & patient. (I pay for whatever warrantees are most extensive.) In the years since, I purchased a new iPad & iPhone from 2 separate local sources because I believe in shopping locally. Sadly, my experience with calls or visits for help locally were less than satisfactory.

I'm not a tech expert but do small-time contract work & now need a quicker, newer set-up for book formatting & graphics programs. I researched, narrowed down my search, then called Macs4u. The folks who helped me were pleasant, knowledgable, patient, & guided me toward my best bet.

When I typed the wrong payment information, unfortunately, my credit card was refused & all my credit cards were automatically locked. Yet my Macs4u helpers neither judged nor revealed frustration. They offered alternatives & paused my purchase until I could take care of issues the next morning.

I recommend Macs4u without reservation! They hire capable, helpful, people-oriented employees, their products arrive quickly, safely, & as advertised, & someone is available to offer help when I stall. As long as they continue to strive for excellence, I'll continue to heartily recommend Macs4u.

January 24, 2022
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Rated 5 out of 5 stars

Everything was seamless

Everything was seamless! My computer arrived on the date expected, and in the condition stated! I plan to refer a number of people to this business

January 19, 2022

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