magazine.co.uk Reviews 

1,138
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers had a great experience with this company. Customers love the wide variety of interesting magazines available, frequently showing that navigating the website and placing orders is exceptionally simple and straightforward. People also deeply appreciate the reliable delivery service and the high quality of the products, finding them to be wonderful gifts for family members and friends. Some reviewers were not happy with missing issues and experienced frustrating delays in receiving their very first delivery after signing up. Consumers also mentioned significant difficulties with customer communication when attempting to track orders or resolve sudden unexpected problems regarding their subscriptions.

What people talk about most

Subscription

Clients share ambiguous opinions on subscription services. While some consumers found it easy to place orders... See more

Product

Reviewers express high satisfaction regarding the product, highlighting the simple website to navigate,... See more

Website

Consumers find website experiences to be mixed regarding clarity and ease of use. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with order processes, often praising the straightforward online checkout... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a mix of very satisfied and highly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately there was a problem setting up the initial subscription for Radio Times. After many e-mails backwards and forwards including to the publisher, the technical problem was resolved and we a... See more

Rated 4 out of 5 stars

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

Company replied

Rated 4 out of 5 stars

I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more

Rated 4 out of 5 stars

Creating a subscription is simple. Unless I missed it, the one question that was not jumping out from the page was the next publication date and which issue number would the first one posted to me


Company details

  1. Magazine Store

Information provided by various external sources

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,138)

156 reviews in the last 12 months

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Rated 4 out of 5 stars

Ideas about puzzles

I don't know if this would be a popular idea!
I think should have a extra crossword which has to be answered and the whole page to be sent in. This can provide an extra challenge for puzzlers.

March 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Zero Communication, No Magazine...still!

Zero Communication - Avoid!!!

I ordered for my wife’s Christmas present in December 2025. Order Ref: 20062213. Still not delivered and no communication!!!

I have tried your tracker and it says ‘order not found’!

Both my wife and I have emailed enquiries at magazine.co.uk and still nothing.

Very disappointed.

February 24, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear David,

I am very sorry to hear that you have not had a response from the publisher regarding your wife's subscription.

I can see that you have contacted our Customer Services and that they have responded on both the 19th February and yesterday. We have copied the publisher into both of those responses, asking them to advise. Please check your spam or junk folders if you have not received our replies, as they do sometimes end up in there.

Please be assured that we will chase the publisher again today and ensure that this is resolved as quickly as possible for you.

Best wishes,
The magazine.co.uk team

Rated 4 out of 5 stars

Cheap.

Cheaper than the original Lelsey Publishing,by 16 gbp.
Lets hope their delivery is better than The Railway Magazine subscription,i had last year.

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

A very easy company to use

A very easy company to use, and despite the fact my subscription is still relatively recent, they have encouraged me to stay by offering a very attractive direct debit price…which l was happy to do.

February 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Immediatemedia a poor company

Payment was lost and Radio Times did not arrive and I was unable to read the digital version. so I assumed I needed to make a new subscription. Immediatemedia has taken over the financial side of most magazine subscriptions and it is a dreadful company. Different people on the phone every time with difficult to understand accents are in offices all over the country. I will probably never subscribe to a magazine again just buy occasionally off the shelf.

October 15, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Rosemary,

Thank you for your message, and I am sorry to hear that you have had trouble.

We sell brand new magazine subscriptions on behalf of a wide variety of publishers here at magazine.co.uk. Once an order is placed, it is then is sent over to the publisher, who processes, distributes, and manages these subscriptions themselves.

It sounds like you have been dealing with Immediate directly, and I am sorry you have faced a poor experience with them.

Please could I check if you placed this order with us at magazine.co.uk? I have searched your name on our system, and am unfortunately unable to locate the order using these details.

If you did purchase through us, please could you send your order details to: enquiries@magazine.co.uk? Once our support team has this information, they will be able to look into this matter further for you.

Best wishes,

The magazine.co.uk

Rated 3 out of 5 stars

Direction and clarity needed

Unclear from website where to renew subscription. No recognition that I was a previous customer. No reassurance that new subscription would start when previous one ended. No option to pay for more than a year

February 12, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Customer,

I am very sorry to hear that you have experienced problems with renewing your subscription.

To assist us in looking into this matter, please contact us at enquiries@magazine.co.uk with your order number and billing postcode. Once we have located your order, we can investigate and resolve this for you as quickly as possible.

Best wishes,
The magazine.co.uk team

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Rated 1 out of 5 stars

My subscription for Radio Times has not been fulfilled

I registered for a 6 month subscription of the Radio Times. I have only received one copy since 16th November when I paid £55 to Magazines.co.uk.
I received no reply to my email in 25th November. I called on 15th January and was told that I could have my £55 returned but that it would take 5 days to appear in my account. It is now February and I haven't received a penny.

November 16, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Louise,

I am very sorry to hear that you have not had a reply to your email, nor have you received the refund due.

I have notified the publisher and requested that they provide urgent advice.

In the meantime, as I can only locate one email to us from you on the 28th November, please can you forward any further comms relating to this to us at enquiries@magazine.co.uk so that we can investigate and resolve this for you as quickly as possible.

Best wishes,
The magazine.co.uk team

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