magazine.co.uk Reviews 1,097

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers are really happy with the magazine titles offered, finding them varied and interesting, with many appreciating the quality content and beautiful photos. People also frequently mention the ease of setting up subscriptions and the significant savings they achieve. However, some customers experienced issues with orders and deliveries, noting that some subscriptions were not received or delivered erratically. There were also occasional difficulties with the website, particularly regarding address details for gifts or international orders, and some found the introductory offer terms unclear.

What people talk about most

Subscription

Users describe ambiguous interactions with subscription services. While some customers praise the ease of... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the informative content,... See more

Website

People report ambiguous experiences with the website. Many customers found the site easy to navigate, clear,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy,... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise reliable and on-time deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

Company replied

Rated 4 out of 5 stars

I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more

Rated 4 out of 5 stars

Sadly missed a week but had subscription extended & weekly copies arrive erratically but that's more than likely to our poor local postal service.


Company details

  1. Magazine Store

Information provided by various external sources

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Introductory offer

It was so easy to set up. Plus the introdctory offer of £18 was too good to miss. Just need the copy about the XK8 X150 now.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Not Scam artists after all (Edited)

I paid a subscription for the RadioTimes through these people on 2 December. I was disheartened to learn that it could be as late as 29th December before I received anything, but put that down to Christmas. It is now eight weeks later and I have not received a single copy. I wrote at the beginning of January to ask what had happened and was told it was on its way but still no copy arrived. In the second week of January, I wrote to cancel this subscription and took out a subscription directly with Radio Times. I wrote to magazines.co.uk requesting my money back; they’ve had the cheek to tell me that because it’s over the 14 day cooling off period that I’m not entitled to it! It is ironic that they are so quick to count the days for refusing a refund, whereas here we are 56 days later, they’ve had my money and I’ve had nothing from them. I recommend avoiding at all costs.

***(Edit) I have now had a full refund from magazine.co.uk, so clearly not scam artists. However, it's a shame that it had to go this far and them to respond so poorly before they did the right thing. ***

January 2, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Customer,

I am very sorry to hear of this experience and the disappointment and frustration it has caused.

We alerted the publisher and understand that both they and our Customer Services Team have been in touch to resolve this for you.

Please contact us at enquiries@magazine.co.uk if this is not the case.

Best wishes,
The magazine.co.uk team

Rated 5 out of 5 stars

Reliable service.

It was easy to set up a subscription for the two paper magazines I was interested in. Both magazines are of the highest quality. When I contacted customer service regarding the digital content, they were fast and friendly. Very good service.

January 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Rubbish customer service

I purchased 2 radio times subscriptions for Christmas presents.
They were supposed to commence straight after Christmas but this didn't happen.
Emails were sent to the publisher but were ignored and I am still awaiting a response from magazine .co.uk.
Customer service shocking from both companies.
It is now Monday 26th January and I still don't know when the recipients of my Christmas gift will receive the first copy of the magazine.

January 26, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Jane

I am very sorry to hear that your recipients have not yet had an issue of their Radio Times subscriptions. I can see that you have already contacted our customer services team and that the publishers have been made aware of this. I have chased the publisher again this morning to request that they urgently confirm the status of both subscriptions and when the first issues will be received.

I will contact you via email to advise as soon as I have a response.

Best wishes,
The magazine.co.uk team

Rated 1 out of 5 stars

Atrocious company to deal with. AVOID

Atrocious company to deal with.

Set up a subscription for a weekly delivery & have not received anything for 4 weeks.

Customer service are no help.

Won't offer a refund for non delivery.

Trying to cancel.

AVOID AT ALL COSTS

January 3, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Nick

I am very sorry to hear that you have not received any recent issues of your Radio Times subscription. I have located your order and I have contacted the publisher this morning to request that they urgently confirm the status of your subscription and when the missing issues will be sent.

I will contact you via email to advise you further.

Best wishes,
The magazine.co.uk team"

Rated 3 out of 5 stars

Ordering from Canada

Ordering This England magazine from Canada. As soon as I entered my postal code, which was the first line in the order form it automatically put in a British address. The only work around was to enter all the address details BEFORE putting in the postal code.

January 19, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Lloyd,

Thank you for bringing this issue to our attention.

Our Development Team have investigated, and I can confirm that this is a bug that they are now working on to fix. I am very sorry for the frustration this has caused.

Best wishes,
The magazine.co.uk team

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Rated 1 out of 5 stars

Magazines have never arrived

Ordered a Simpson’s comic subscription on 25th November as a Christmas present. Still haven’t received first issue. Magazines.co.uk redirects you to contact the publisher directly. They have ignored two emails requesting an update on the order. No obvious way to contact Magazines.co.uk directly by email. All seems a bit of a waste of money.

January 20, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Kevin,

I am very sorry to hear that you have not had a response from the publisher regarding your son's subscription.

I have located your order, and I will email the publishers copying you in, requesting that they advise when the first issue is due.

Having checked this title's publishing dates, the last issue was published on the 18th of December, and the next issue to be released since then is on-sale today. I would therefore expect this issue to arrive within the next few days.

Best wishes,
The magazine.co.uk team

Rated 5 out of 5 stars

using a gift voucher

I have tried several times to order a particular news magazine with another website and wanted to use a £50 gift voucher to try it out and then decide if I wanted to pay for it continuing. All I managed to do was set up unwittingly a DD account as there was no info about using a gift voucher, I cancelled that immediately. After 3 separate frustrating occasions including talking to a staff member I gave up and switched to your website. I switched to a science magazine. The difference was enormous, a 6 month subscription was offered for £75 which was good, acknowledging the gift voucher that only leaves £25 which was fine. Now sorted. I can relax! I wish I had come to your site first.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Subscription to History Magazine has…

Subscription to History Magazine has not begun. That mag contacted me to ask why I had not renewed. My wife had for me! Order summary with you: 20031909. Please liaise if necessary with the magazine and unravel the mysteries that are stopping the fulfilment of this subscription.

January 18, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear David

Thank you for getting in contact. I'm very sorry to hear that you have not yet received your first issue.

As your subscription is a Christmas gift subscription, it typically will not start until after Christmas. I believe the first issue to be published since Christmas will be released this week, in which case I expect this to be your first issue.

I will contact the publishers to check this for you and I will come back to you via email to confirm.

Best wishes,
The magazine.co.uk team

Advertisement
Rated 3 out of 5 stars

Some of the stories are very…

Some of the stories are very interesting. I think every week there are too many long stories and pictures about the Royal Family....who I am not interested in. Why do they have to appear every week.

January 17, 2026
Unprompted review
Rated 4 out of 5 stars

Great Magazine Titles

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

January 16, 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Hello,

Thank you for your feedback.

As the publishers are responsible for processing orders and dispatching the magazines, the start and end dates of a subscription can vary. It depends on the print production time frames, the frequency of the publication, and the number of issues included in the TRIAL offer. The publisher will be able to confirm this for you however, if you would like to email us at enquiries@magazine.co.uk with details of the offer and your order ID we will be happy to assist you with this.


Best wishes,
The magazine.co.uk team

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