MageDelight Reviews 

55
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My goal was to remove an old live chat feature on my website with new script and software. I'm addition, looking to link old icons to pop up windows for new chat feature being installed and tested. Th... See more

Rated 5 out of 5 stars

MageDelight has excellent support. They were fast to respond to the live chat and were able to give me an answer right away. They also gave us a free updated extension that now works with multiple w... See more

Company replied

Rated 5 out of 5 stars

Summary - previous developer didn't provide the admin details for the Mega Menu M2 module before they went bust and therefore our new developer couldn't update on our site. We explained the situation... See more

Company replied

Rated 3 out of 5 stars

Update: We got a refund, thanks. This company advertises that their plugins are compatible in a PWA and JS environment but sadly their code is not and needs extensive customization. The team does no... See more

Company details

  1. Business Services

Information provided by various external sources

Magento Extensions from MageDelight that can Enhance your magento eCommerce store revenue.All the modules and plugins are works with the latest Magento versions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(55)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert team

Great experience

August 18, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

Hello Waleed Al-hajri,

Thank you for the feedback. It means a lot.

Advertisement
Rated 5 out of 5 stars

We found what we were looking for

We found what we were looking for. They are good professionals and they are working with high standards. Thank yo for your support.

July 30, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

Hello Harry,

It has been a great pleasure for us at MageDelight to deliver you what you were looking for.
Thank you.

Rated 5 out of 5 stars

The company is more than good

The company is more than good, they did all the work exactly on time of the project and they are always there for the support for any issue that might occur.

Simply they are good and well known and it is always a pleasure to work with them.

July 6, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

Mohammad Gaber
Hello Mohammad,

Thank you so much for your feedback!
It means a lot to all of us at MageDelight. We look forward to assist you in the future.

Rated 5 out of 5 stars

The Store Locator extension is a great…

The Store Locator extension is a great product. Everything that was requested from MageDelight support was done promptly and efficiently.

July 3, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

Hello Frisbeetx,

We are glad that you liked you chose us for buying Store Locator Magento extension. Thank you so much for the appreciation.

Rated 5 out of 5 stars

In MageDelight we found a very professional team

In MageDelight we found a very professional team. Good Project management and technical knowledge, fluent dialog with us… They are a very good asset for out projects.

July 3, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

Hello Roberto,

Our team will be so happy to hear this. We will always be there to assist you. Thank you.

Advertisement
Rated 5 out of 5 stars

Very professional and quality work

Very professional and quality work, the project manager enables streamline and regular communication. They have the ability to implement and deliver what they say. I have been working with developers for the past 15 years, and these guys is by far the best value for money and time. Good investment for a company's e-commerce division. They still do business with integrity and invest in their clients success.

July 2, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

We are glad that you liked the quality of our work. We look forward to deliver you the finest solutions and keep up with your expectations.

Rated 5 out of 5 stars

I use Product Bundled Discount for…

I use Product Bundled Discount for Magento 2 - support has been fantastic with getting the extension configured to my own requirements.

April 17, 2020
Unprompted review
MageDelight logo

Reply from MageDelight

Hello,
Thank you for your feedback.
I have passed your compliments to the support team, they'll be very happy to hear.

Rated 5 out of 5 stars

100% satisfied

Very, very satisfied with magedelight support and willingness to solve my upgrade issue from Subscribe Now extension to Subscribe Now PRO. Their support was EXEMPLARY!

March 17, 2020
Unprompted review
Rated 5 out of 5 stars

One step checkout bought for client.

Bought one step checkout extension for the client's e-commerce store. It's easy to install and fulfilling the requirements of the store. Really good extension for Magento 2 stores to improve the checkout experience of visitors. Strongly recommend.

January 21, 2020
Unprompted review
Advertisement
Rated 4 out of 5 stars

Bought a Partial Payment extension from…

Bought a Partial Payment extension from the company and it work completely fine as per my requirement as I was able to collect payment from my customer at regular interval of time. Support team also guided me regarding the setup of my payment gateway inorder to work with partial payment plugin.

Recommended product and helpful support

January 21, 2020
Unprompted review
Rated 1 out of 5 stars

Partial Payment module = BAD

Partial Payment module = BAD

I bought the Partial Payment module only to find out that you can't manually mark a payment as paid. Why is this a problem? If the customer wants to pay off their balance by any means other than the card they paid with, i.e. bank transfer, you can't mark it as paid. This means they still get email reminders and even payments being taken automatically EVEN AFTER I CANCELLED THEM!

Do NOT use this module. It is full of bugs and when I explained this BIG problem to the developer, they said I need to pay them for custom support... to fix a huge problem with their own module!

They told me to enable offline payment methods temporarily and mark them as paid this way, but guess what, that doesn't even work. Not that it is a good solution anyway, but you would expect a solution they give you to actually work in the first place.

I don't like leaving bad reviews, but this deserves it.

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

One of the very best Magento extensions…

One of the very best Magento extensions provider. MageDelight's Subscribe Now Recurring Payment extensions are safe and reliable. Have been using it since 8 months now. Thank you for amazing support and robust extension! 100% recommended.

August 26, 2019
Unprompted review
Rated 1 out of 5 stars

Horrendous Experience

We had an extension installed from them which was then disabled in the admin area, ready for us to enable once the website was populated. Once the website was populated a few months later (we have thousands of products) we enabled the extension only to find it buggy, glitchy and causing any page in which did not have an active product bundle on to throw up an error. They refused to fix their bad installation error which we had paid for because we were outside of the 90 day support. I was not seeking support, I was seeking the appropriate installation service in which we paid for. They hide behind their terms and conditions and just repeat themselves, almost ignoring the points we made.

Summary:
Service - Awful
Assistance - Awful
Installation Ability - Embarrasingly Awful
Ability to listen to issues - Awful
Response time - Slow
Cost - More expensive than most extensions

Conclusion - Avoid this company at all costs

August 16, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Beware of this company

Beware of this company. They promise a 45-day money back guarantee, deliver you an extension full of bugs and then refuse to refund.

January 10, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all cost

Avoid this company at all cost. They sold me an extension for magento 2. Their website claimed excellent customer service.

I bought magedelight one step checkout. Installed it, ran into difficulties, so opened a ticket.

It took a full day for them to reply, with a question. Then another, and so it went. Only to find out that this extension is only built for the Luma theme and requires 5 hours work at 35usd to get it to work in another theme.

The product description didn't say this. Ive bought hundreds of extensions over the years, and never had this issue.

So reluctantly i asked for a refund. They hid behind their terms and conditions and refused

So money lost, lesson learned.

Customer service, Awful.
Product price extremely expensive if you have a theme.
Use again? Never in a million years.

April 20, 2018
Unprompted review
MageDelight logo

Reply from MageDelight

Hello Martin Leeney,

Thank you for your feedback. We do understand your concern regarding the extension.

We have reviewed your case (ticket #2507) again and found that our support team has completely co-operated with you. You were facing issue because you have used fully custom theme for your website and none of third-party extension will support in this case as Magento extension was developed by keeping default Magento's coding standards. So, there is some conflict between its layout and our extension but still we have resolved some of the conflicts for free. As we found that, it is taking remarkable time to resolve issues with your custom theme, team has gave you the estimation to provide further support for third-party compatibility does not covered under free support.

Regarding refund, it is our practice to make our customer happy with best of the solutions. We process it if it fits our policy. Also we let our customer know why there is conflict/issue and provide the best solution. Same is the case with you, that issue is occurring due to custom theme on your website but it is sad to see that you tried to defame our goodwill in public review. Also on our refund policy page we have clearly mentioned that we do not guarantee refund in case of 3rd party modules conflicts as a fact that there are major chances of conflict due to custom developed code.

Still, we are very happy to provide you full support to resolve your issues and make you a happy customer from a large happy customer base.

Kindly revert us on the same ticket for further help.

Thank you.

Brijesh Panchal | Team MageDelight

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look