Magictrips.com Reviews 

6,920
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the representatives for being extremely patient, polite, and knowledgeable when planning trips and managing complex requirements. Travelers note that the booking process is very straightforward, and the supportive team consistently secures wonderful deals tailored to their personal preferences. Consumers heavily value being able to speak directly on the phone to receive expert advice, helpful guidance, and prompt assistance with their holiday reservations. Some reviewers were not happy with communication issues, noting frustrating instances where online chats were ended abruptly or requests for support after booking were completely ignored.

What people talk about most

Staff

People report positive experiences with staff, highlighting that agents are exceptionally helpful, patient,... See more

Holidays

Users describe positive interactions with holidays, highlighting how agents went above and beyond to find the... See more

Booking process

Clients share satisfaction regarding the effortless booking process, noting that staff members are... See more

Service

Customers report extremely positive experiences with the service provided by the team. Reviewers frequently... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience booking a holiday with this company. Morgan always goes way and beyond to help assist with any questions, changing of dates, times etc. we usually travel as a very large group... See more

Rated 5 out of 5 stars

We have previously booked with Blue Sea Holidays for 7 years for all of our holidays! Under Magic Trips, we spoke to Fred Ahmed, who helped us book our 2026 Summer holiday. He was patient, and took al... See more

Rated 5 out of 5 stars

We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up... See more

Rated 5 out of 5 stars

So, we booked a last minute package holiday through Morgan who was absolutely amazing from start to finish, throughout this process. He was always available to answer and questions or take a c... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(6,920)

151 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent response

When we arrived we had issues with our room. We contacted reception, they took note of our complaints but didnt hear back from them. I emailed Love Holidays (Blue Skies) and many thanks to Blessina Jetti (Admin Assistance) who acted as a gobetween. We moved rooms and couldnt be happier.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I was looking to book a package holiday which had some complexity with group members travelling from different airports and different dates. David was very patient and went over and above to try and find the best deal which met all the requirements. I stumbled across Bluesea Holidays and have not looked back since, they always seem to deliver. Great service. Thank you

August 4, 2025
Unprompted review
Rated 4 out of 5 stars

Professional Company

Have booked a holiday with Blue Sea online and dealt with the call centre on two occasions since with some questions. getting through was quick and easy and Mario dealt with a request to book plane seats and was both helpful and professional with this. I've used Blue Sea before on a number of occasions and find them both helpful and professional in their approach. Looking forward to my holiday in November.

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

This is the third time my family and I…

This is the third time my family and I have booked a holiday with Blue Sea Holidays, and all three occassions, Ria Tabassum has been our contact.

Ria has consistently been extremely helpful and professional. She addressed all our queries and concerns with a calm and polite demeanor, making the planning and booking process effortless. We are very grateful for her continuous efforts to ensure our holidays run smoothly.

It has been an absolute pleasure working with her again, and many more ahead.

Thank you,

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Hi dealt with David today and he was…

Hi dealt with David today and he was brilliant,after having our holiday cancelled yesterday due to the fiasco at birmingham airport he stepped up to the challenge and found us a great new holiday,he kept intouch through the whole process and made it feel easy ,will definitely use again and pass details on too others.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

I have dealt with Maggie today who has been an absolute delight and very efficient. My anxiety rises as we get nearer to the date so I get a little panicked she put me at easy and talked me through the process in a calm and reassuring way. An absolute credit to the team. Keep up the good work 😊 score of 5

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday support

I find booking holidays and navigating all the emails and booking passes and transfer times etc quite stressful, but Maggie and the team Involvef with blue sea holidays were great and always there to support me through the process. We had a great time in the Blue sea hotel in Majorca. Hope to go back again one day.

August 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Not my first holiday booked with Blue Sea. Harris Hussain has always been a man with patience and always very helpful. He looks at ways he can save you money and ensure you have the best Holiday/Hotel for your Fam. Would recommend him anytime and can always count on him to give me the best deals and advise. Thank You Harris.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Juliet @ Blue Sea…

First time booking with Blue Sea Holidays. Overall really good experience. Juliet was accomodating to our questions on the online chat and then explained everything clearly to us over the phone. We will look to use you again in the future

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Used Blue Sea Holidays for the first time and received excellent service from David A. He was extremely helpful and sorted a booking out for us quickly. A real pleasure to deal with. Would happily use this company again.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

This is my first booking with bluesea…

This is my first booking with bluesea holidays, my sister recommend them. I was very happy with my booking. Paul Ahmed dealt with us he was very polite and understanding , and very patient when II did not understand the proceedures, and got a bit stressed. I will book again in the future and invite friends to. Thank you Paul for your support.

July 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Maggie Hart helped me directly

Maggie Hart helped me directly. She tried to call my mobile, but it came up as possible spam, so i didn't answer it. She followed up with a couple of emails, which really helped. I've also added the number as safe on my mobile

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Fred made booking a holiday for six people with a set of criteria very straightfrward.
He did a lot of research, came back to me quickly and was always happy to tweak things.
We are very happy with the deal we have - a holiday to Crete next June.

July 23, 2025
Unprompted review
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Rated 5 out of 5 stars

I couldn’t check in online had to phone…

I couldn’t check in online had to phone the initial rep Nic who told me to call customer service, I spoke to maggiehart who was amazingly patient, she listened and understood my query then when we got cut off she called back and solved the problem by waiting until I had signed in, thank you Maggiehart..

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Blue Sea Holidays well organised, customer focused and good package holidays at the right price.

We have used blue sea holidays to book our family holiday twice, last year to Greece and this year to Turkey. Both times the booking was smooth, Morgan guided us to the perfect holiday, with timings that suited along with the right baggage options for us. We even got the ultra all inclusive as part of the well priced package. Thanks again Morgan.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

I was pleasantly surprised with the…

I was pleasantly surprised with the service that I received from Mario.
Our Holiday booking had to be changed twice due to circumstances beyond our control. Mario was quite helpful and made suggestions on what I could do.
Holiday for 2026 now booked and sorted.

July 23, 2025
Unprompted review

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