Magictrips.com Reviews 

6,920
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the representatives for being extremely patient, polite, and knowledgeable when planning trips and managing complex requirements. Travelers note that the booking process is very straightforward, and the supportive team consistently secures wonderful deals tailored to their personal preferences. Consumers heavily value being able to speak directly on the phone to receive expert advice, helpful guidance, and prompt assistance with their holiday reservations. Some reviewers were not happy with communication issues, noting frustrating instances where online chats were ended abruptly or requests for support after booking were completely ignored.

What people talk about most

Staff

People report positive experiences with staff, highlighting that agents are exceptionally helpful, patient,... See more

Holidays

Users describe positive interactions with holidays, highlighting how agents went above and beyond to find the... See more

Booking process

Clients share satisfaction regarding the effortless booking process, noting that staff members are... See more

Service

Customers report extremely positive experiences with the service provided by the team. Reviewers frequently... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience booking a holiday with this company. Morgan always goes way and beyond to help assist with any questions, changing of dates, times etc. we usually travel as a very large group... See more

Rated 5 out of 5 stars

We have previously booked with Blue Sea Holidays for 7 years for all of our holidays! Under Magic Trips, we spoke to Fred Ahmed, who helped us book our 2026 Summer holiday. He was patient, and took al... See more

Rated 5 out of 5 stars

We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up... See more

Rated 5 out of 5 stars

So, we booked a last minute package holiday through Morgan who was absolutely amazing from start to finish, throughout this process. He was always available to answer and questions or take a c... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(6,920)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my 4th booking with Blue Sea…

This is my 4th booking with Blue Sea Hoildays and honestly have nothing but great things to say. I personally book with a member of the team called Morgan, what a fantastic person, a delight to handle any of my bookings who also gives me confidence to come back to book all my holidays . I have recommended Morgan to all my family/ friends for their next hoilday !!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Egypt- hurghada

I have just booked a holiday with blue sea holidays and it was a really smooth process. Gerald was brilliant from start to finish, he sorted my quote out for a very reasonable price. He explained everything and got it all booked in no time, I'm really happy and will be using there services again for our next holiday.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

After booking with Dana for the past 3…

After booking with Dana for the past 3 years and always had great service we have now had our 1st 2 bookings with Molly and to be fair the standard of care and helpfulness is top notch !! Would recommend to everyone !!

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Morgan my the best advisor ever

Morgan my the best advisor ever! He is so helpful, I was so fussy client but he always makes my wishes come true! Morgan! All my holidays were the best with you!Thank you’re all the best ever friendly person who I know! Recommend Morgan !!!!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, informative & efficient.

We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up a minor issue with our reservation. We continue use this company because we prefer to be able to speak to someone on the phone who can offer us tips and advice on our chosen holiday, as opposed to booking holidays online.
We would highly recommend this company.

September 11, 2025
Unprompted review
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Rated 1 out of 5 stars

ANDY BREWER IS A THIEF

I joined Blue Sea Holidays in May 2025 under a commission-based agreement directly with Andy Brewer, the Managing Director. From the beginning, I was promised a specific commission percentage to be paid monthly. Despite delivering results and fulfilling my end of the agreement, I was never paid.

After several months of chasing payments, I was forced to resign. I was then told my pending dues would be cleared in September 2025. That date has now passed, and instead of payment, I received a vague email from Andy claiming the company is not financially stable and cannot honour the agreed compensation.

I am not the only one. I personally know of two other agents who have faced the same treatment within the last year. This seems to be a recurring pattern — hiring people, making false payment promises, and then refusing to pay after the work is done.

This behavior is completely unethical and unprofessional. I strongly urge anyone considering working for Blue Sea Holidays or under Andy Brewer to think twice. Protect your time, your skills, and your livelihood.

#AVOID#AVOID#SCAMMER#THIEF#ROBBING MONEY OF PEOPLE

DO NOT BOOK ANY HOLIDAYS WITH THIS COMPANY AS THEY ARE SCAMMERS AND HAVE SET TARGETS FOR PROFITS FOR THE AGENTS, THEY ALSO SAVE THE CARD DETAILS GIVEN TO THEM

September 11, 2025
Unprompted review
Rated 4 out of 5 stars

Resolved within 24 hours

Once Blessina Jetti had established I was insistent that the luggage was booked on the initial booking. The initial booking conversation was reviewed promptly and the luggage applied to our booking within 24 hours.

September 10, 2025
Unprompted review
Rated 4 out of 5 stars

Very Good

Experienced and helpful staff.

Specialy Mr Paul was very kind person who can understand customer need.

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

I appreciated the timely manner in…

I appreciated the timely manner in which my query was handled. Maggie Hart was polite and friendly on the phone and helped me resolve the issues I was having. I have been booking my holidays with Blue Sea Holidays for almost 5 years now and I keep coming back. The team are very helpful, the price is reasonable and the holidays are great.

September 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Very helpful

I rang the admin team as I was having problems checking in my flights. Maggie was really helpful going through this step by step so at least I was able to get my boarding passes. Really appreciated her help.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Easy

It was a great experience booking with blue sea holidays. The agents which ours was called Morgan who was available to communicate most of the time which helps us non technology users to always have a person at hand to help with any issues. It was quick and easy. Got the job done in one phone call.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

following a sleepless night because I…

following a sleepless night because I had messed up by not downloading the return boarding pass I was greatly relieved when Maggie Hart sent the whole set of boarding passes the very first thing in the morning after Maggie saw my panic e mail

September 3, 2025
Unprompted review
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Rated 2 out of 5 stars

A mostly manual process with unresolved disputes

I asked in online chat if they price match. They responded that they do, but it would be easier to discuss on the phone. I was hoping to book online so I could double check all the details etc but I relented. Between the original quote they sent and me placing the order, the price went up because of "currency fluctuations" so they weren't able to price match after all.

I paid using a credit card and got some emails from the company with the booking details. I also got flight details from the airline but these were forwarded by Blue Sea Holidays, not sent directly by the airline. The agent then asked me to log in to the airline portal and change the contact details to use my email and phone number. It seems they used their own contact details to make the booking, and it was up to me to update them which seems very unprofessional.

After the booking, I had some queries but the agent was no longer responsive to my whatsapp messages - before I paid he was responding within minutes. This was another red flag.

The original quote included an airport transfer, but the final order did not. When queried, they said I had asked the agent to remove the transfer. I had not - I asked for the price difference between private and shared transfer, then asked the agent to remove the private transfer and revert to the originally quoted shared transfer. They claim they have a call recording to prove their version of events but will not provide me with the recording unless I pay £15. This is illegal under UK GDPR and I have filed a complaint with the ICO.

All in all, a terrible experience. A very manual process where I had to chase the company for the information I needed via multiple whatsapp messages and emails. I would not recommend this company if you're looking for a smooth, online booking.

July 22, 2025
Unprompted review

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