Mainline Menswear Reviews 

7,137
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,593 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional level of professional service. Consumers frequently express deep satisfaction regarding the fast shipping times, very reasonable prices, and the wide range of clothing available. People also appreciate the completely smooth and straightforward ordering process, noting that online purchases always arrive promptly, securely, and safely. Some reviewers were not happy with the product quality, mentioning that certain items felt exceptionally thin, poorly made, or lacking durability. Furthermore, a few customers experienced distinct difficulties with returns, pointing out unexpected shipping charges or complications when sending items back.

What people talk about most

Product

Users describe positive interactions with product, highlighting a great selection of named clothing brands at... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent prices and reliable... See more

Service

People report positive experiences with service, highlighting a trustworthy company that delivers reliable... See more

Price

Customers report general satisfaction with the pricing, highlighting great deals and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my 3rd order from Mainline Menswear, and they never disappoint. The prices are great, and their shipping to Australia is incredibly fast and reliable every time. Tip: add your favourite... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Quality clothing at excellent prices and delivered when promised. Had to return a jacket this time as it was too large. Returned jacket and asked for a refund on Tuesda... See more

Company replied

Rated 5 out of 5 stars

I made a mistake with the delivery address, and could not contact customer services until the monday morning. I was very worried I was going to lose my order. Lewis, via the online chat, was able to l... See more

Company replied

Rated 5 out of 5 stars

I ordered a t short from here and oxygen clothing. Mainline processed my return and refund very cooperatively whereas im still not aware that oxygen clothing recieved my return! Both went out the same... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

With over 6 million dispatched orders to over 120 countries Worldwide, Mainline Menswear are Official Stockists of over 12,000 Products from 85+ of the World's Best Menswear Brands Online Including: Hugo Boss, Armani, Ralph Lauren, Nike, Adidas Originals, Fred Perry, Lacoste, Diesel, G Star, Levis, CP Company, Versace and many more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(7,137)

2,502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website with a very large…

Great website with a very large selection of clothes and accessories highly recommended

August 9, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so happy to hear that you enjoyed our website and found our selection of clothes and accessories to your liking. Thank you for your kind words!

Kind regards,

Rated 5 out of 5 stars

Great experience

Great experience

August 17, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate you sharing your experience. Thank you for your feedback!

Kind regards,

Rated 5 out of 5 stars

Good, experience

Great product, delivered on time

August 16, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your feedback. We're so glad you were happy with your purchase and the timely delivery. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

I’m a regular purchaser from Sydney…

I’m a regular purchaser from Sydney Australia and find the quality and service to be excellent.
It’s a bonus that a great selection of my favourites are priced well and are available from time to time on sale at great prices.

August 9, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're thrilled to hear you consistently find our quality and service to be excellent! It's wonderful that you appreciate our selection and the great sale prices. Thank you for your continued support from Australia.

Kind regards,

Rated 5 out of 5 stars

Quality products

Quality products. Quick delivery.

August 15, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so glad to hear you enjoyed our products and appreciated the quick delivery! Your positive feedback truly makes our day.

Kind regards,

Rated 3 out of 5 stars

Good service

Good service. Happy with the previous product. But delivery charges not clear. Not paying nearly a fiver to have an item advertised at £20 delivered.

August 9, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

Thank you for taking the time to leave a review.

I am sorry you’re not happy with our delivery charges. We do try and make this information clear on the website, and this can be viewed prior to making a purchase.

Our delivery charges can be viewed in full on the following link: https://www.mainlinemenswear.co.uk/delivery/.

We are happy to hear you are happy with the product and service you received. We really appreciate your feedback!

Kind regards,

Rated 5 out of 5 stars

Loved this product very much…

Loved this product very much comfortable and quick delivery

August 16, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so glad to hear you found the product comfortable and that you were happy with the quick delivery. Thank you for your positive feedback!

Kind regards,

Rated 2 out of 5 stars

Pay for Return

Pay for delivery, than had to pay return. So now £8 down and no item.
Doesn't give me confidence to order again if it needs returning.

August 9, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

Thank you for taking the time to leave a review.

I am sorry you are unhappy with our returns process, and the returns fee. I can see you have been in contact with our customer service team, who have explained your refund.

We would always advise customers to familiarise themselves with our return policy, prior to purchase to help avoid any disappointment.

Kind regards,

Rated 5 out of 5 stars

Good delivery service

Good delivery service

August 16, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We are glad to hear you are happy with our delivery service. Thank you for your positive review!

Kind regards,

Rated 5 out of 5 stars

Very efficient service

Very efficient service, excellent after care, quick response, easy to use.

August 16, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We are so glad to hear you found our service efficient and easy to use, and appreciate your kind words about our aftercare.

Kind regards,

Rated 5 out of 5 stars

Good prices.

Good prices.
Easy to order.
Good clear pics of the products

August 9, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We are so pleased to hear that you found our prices good and the ordering process easy! We also appreciate your kind words about our product images.

Kind regards,

Rated 5 out of 5 stars

Very easy to order and always good…

Very easy to order and always good quality clothes

August 15, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your wonderful feedback! We're so glad to hear you're pleased with the ease of ordering and the consistent quality of our clothes. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Amazing service and loved the…

Amazing service and loved the tracksuit. Would definitely buy again. Very good quality

August 8, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're absolutely thrilled to hear you loved the tracksuit and found the quality to be very good! We appreciate your kind words and look forward to your next purchase.

Kind regards,

Rated 5 out of 5 stars

Great value for money

Great value for money, excellent quality of clothing and a perfect fit on T-shirt bought

July 27, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so glad you found great value and excellent quality in your clothing purchase, and that the T-shirt was a perfect fit! We appreciate your positive feedback.

Kind regards,

Rated 5 out of 5 stars

Iv been using mainline for 2 years and…happy customer

Iv been using mainline for 2 years and I can not fault the company from start to finish the ordering is so easy and they deliver when they say iv had no problems ever and iv prob spent over £5k. Iv only sent about 4 items back ever but it is sorted as soon as i send it back with no hassle. I could go on and on jeep up the good work mainline 10/10 always

August 13, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We are incredibly grateful for your wonderful feedback and continued loyalty over the past two years! It truly makes our day to hear that our ordering process is easy and that our delivery service consistently meets your expectations. We appreciate you highlighting our hassle-free returns process. We are committed to maintaining this high standard and truly value your business.

Kind regards,

Rated 5 out of 5 stars

Great service

August 7, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate you sharing your experience. We are so glad you were happy with the service you received. Thank you for your feedback.

Kind regards,

Rated 2 out of 5 stars

i received a parcel with the wrong size…

i received a parcel with the wrong size inside the bag , I have requested this to be collected and the correct size sent but no response. Service could be a lot better

August 5, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

Thank you for taking your time to leave a review.

I am sorry you are dissatisfied with the service you have received.

We apologise that your email generated an automatic response, but we have received no further contact from yourself regarding this. Our customer service team have contacted you directly to assist you with this.

Kind regards,

Rated 1 out of 5 stars

incorrect sizing shoe placed in box

incorrect sizing shoe placed in box, no return availability for international purchases. Rang your office in Dunslow Rd, SCARBOROUGH from Australia and was told you would respond to my emails within the day which you haven1t, was totally fobbed off by your office staff. I want my refund.

August 11, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good Morning,

Thank you for taking the time to leave a review.

I can see you have been in contact with our customer service team, who have advised that our items are listed in the equivalent UK size, as we are a UK based company, and how you can return your items to ourselves for a refund. We can see multiple emails have been sent to you, in response.

I am sorry if you are unhappy with the responses you have received on this occasion.

Kind regards,

Rated 5 out of 5 stars
Mainline Menswear logo

Reply from Mainline Menswear

Good Afternoon,

We truly appreciate you taking the time to share your positive feedback. We are so pleased to hear that you were happy with the quality once again. Thank you!

Kind regards,

Rated 5 out of 5 stars

Great price with a super fast service

Great price with a super fast service

August 6, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good Afternoon,

We appreciate your review. We are delighted you were satisfied with the price and our super fast service. Thank you for your positive feedback.

Kind regards,

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