Mainline Menswear Reviews 

7,141
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,593 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional level of professional service. Consumers frequently express deep satisfaction regarding the fast shipping times, very reasonable prices, and the wide range of clothing available. People also appreciate the completely smooth and straightforward ordering process, noting that online purchases always arrive promptly, securely, and safely. Some reviewers were not happy with the product quality, mentioning that certain items felt exceptionally thin, poorly made, or lacking durability. Furthermore, a few customers experienced distinct difficulties with returns, pointing out unexpected shipping charges or complications when sending items back.

What people talk about most

Product

Users describe positive interactions with product, highlighting a great selection of named clothing brands at... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting fast shipping times... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent prices and reliable... See more

Service

People report positive experiences with service, highlighting a trustworthy company that delivers reliable... See more

Price

Customers report general satisfaction with the pricing, highlighting great deals and competitive rates on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my 3rd order from Mainline Menswear, and they never disappoint. The prices are great, and their shipping to Australia is incredibly fast and reliable every time. Tip: add your favourite... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Quality clothing at excellent prices and delivered when promised. Had to return a jacket this time as it was too large. Returned jacket and asked for a refund on Tuesda... See more

Company replied

Rated 5 out of 5 stars

I made a mistake with the delivery address, and could not contact customer services until the monday morning. I was very worried I was going to lose my order. Lewis, via the online chat, was able to l... See more

Company replied

Rated 5 out of 5 stars

I ordered a t short from here and oxygen clothing. Mainline processed my return and refund very cooperatively whereas im still not aware that oxygen clothing recieved my return! Both went out the same... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

With over 6 million dispatched orders to over 120 countries Worldwide, Mainline Menswear are Official Stockists of over 12,000 Products from 85+ of the World's Best Menswear Brands Online Including: Hugo Boss, Armani, Ralph Lauren, Nike, Adidas Originals, Fred Perry, Lacoste, Diesel, G Star, Levis, CP Company, Versace and many more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

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4.5

All reviews

(7,141)

2,502 reviews in the last 12 months

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Rated 1 out of 5 stars

incorrect sizing shoe placed in box

incorrect sizing shoe placed in box, no return availability for international purchases. Rang your office in Dunslow Rd, SCARBOROUGH from Australia and was told you would respond to my emails within the day which you haven1t, was totally fobbed off by your office staff. I want my refund.

August 11, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good Morning,

Thank you for taking the time to leave a review.

I can see you have been in contact with our customer service team, who have advised that our items are listed in the equivalent UK size, as we are a UK based company, and how you can return your items to ourselves for a refund. We can see multiple emails have been sent to you, in response.

I am sorry if you are unhappy with the responses you have received on this occasion.

Kind regards,

Rated 5 out of 5 stars
Mainline Menswear logo

Reply from Mainline Menswear

Good Afternoon,

We truly appreciate you taking the time to share your positive feedback. We are so pleased to hear that you were happy with the quality once again. Thank you!

Kind regards,

Rated 5 out of 5 stars

Great price with a super fast service

Great price with a super fast service

August 6, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good Afternoon,

We appreciate your review. We are delighted you were satisfied with the price and our super fast service. Thank you for your positive feedback.

Kind regards,

Rated 5 out of 5 stars

Great delivery and very satisfied with…

Great delivery and very satisfied with my purchase 👍👏🏻👏🏻👏🏻

August 13, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We're absolutely delighted to hear that you were satisfied with your purchase and the delivery! Thank you for your wonderful feedback.

Kind regards,

Rated 5 out of 5 stars
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We appreciate your positive feedback! We're so pleased you were happy with the quality of your purchase and the prompt delivery. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Happy with the service

Happy with the service

August 12, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We are so pleased to hear that you are happy with our service. Thank you for your feedback; we truly appreciate it.

Kind regards,

Rated 5 out of 5 stars

First class item at a great price and…

First class item at a great price and in large sizes with great comms and fast delivery

August 12, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We're so pleased you found our item to be first-class and a great price, especially with the large sizes available. We appreciate your positive feedback regarding our communication and fast delivery!

Kind regards,

Rated 5 out of 5 stars

Exactly what I ordered and very fast…

Exactly what I ordered and very fast delivery

August 12, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We're so pleased to hear that your order was exactly what you wanted and that it arrived so quickly. Thank you for your positive feedback!

Kind regards,

Rated 5 out of 5 stars

It had the item I wanted in the size I…

It had the item I wanted in the size I wanted !!
Able to pay how I wanted !!
Best of all it came the next day with no extra charge !!
Very impressed with this company.

August 11, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We're so pleased to hear that you found the item you wanted in the right size, and that our payment options suited you. Thank you for your positive feedback.

Kind regards,

Rated 1 out of 5 stars

Premium prices, low quality goods.

The prices charged are premium, yet the quality of the products is extremely poor. I recently purchased three T‑shirts—one Belstaff, one Adidas, and one Hugo Boss—and all were of substandard quality. Having worn designer clothing for many years, I am familiar with expected standards, and these items fall significantly short. I do not intend to use this company again.
Update:
I know if I reach out to customer support I will be wasting my time. I’d just rather not shop with you again.

August 12, 2026
Unprompted review
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

Thank you for taking the time to share your feedback. We receive all products direct from the brand, and so we are truly sorry to hear that the quality did not meet your expectations.

We try to encourage open communication to fairly resolve any issues, rather than resorting to leaving negative feedback. We would advise reaching out to our customer service team directly and they will be able to assist further.

Kind regards,

Rated 5 out of 5 stars
Mainline Menswear logo

Reply from Mainline Menswear

Hi Paul,

Thank you for your wonderful review! We are so pleased to hear that you found our service to be on time and that you appreciated the selection available. We truly value your feedback.

Kind regards,

Rated 5 out of 5 stars

Great clothes and at a good price

Great clothes and at a good price. Always delivers on time .

July 11, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

We appreciate your wonderful feedback! We're so glad you're pleased with our clothing and prices, and that your delivery was on time. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Loved this jumper

Loved this jumper

July 27, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Hi Danny,

Thank you for taking the time to leave your review. We appreciate your positive feedback.

Kind regards,

Rated 5 out of 5 stars

Great products

Great products, great prices especially in the sale and speedy delivery

August 4, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Hi Shaun,

We appreciate your wonderful feedback! We're so glad you were happy with our products, prices, and speedy delivery. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Always excellent quality always…

Always excellent quality always delivered on time. Excellent customer services wouldn’t buy from anyone else.

August 11, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Hi Peter,

We are so pleased to hear you consistently receive great quality and on-time delivery. We truly appreciate your wonderful feedback and loyalty! Thank you.

Kind regards,

Rated 5 out of 5 stars

prompt,nice product

August 4, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

Thank you for your recent review. We're pleased to hear that you are happy with your product, and we appreciate your positive feedback. Thank you.

Kind regards,

Rated 5 out of 5 stars

Great company great prices speedy…

Great company great prices speedy delivery

April 21, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Hi Janice,

We're so pleased to hear that you were happy with our company, prices, and quick delivery! Thank you for your positive feedback.

Kind regards,

Rated 5 out of 5 stars

Great company and fantastic range of…

Great company and fantastic range of clothing however a little hard to send items back if they do not fit. Keep up the good work 👏

July 24, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Hi Duncan,

We're so pleased you're happy with our company and the product choice. We appreciate your feedback regarding returns and will take it into consideration. Thank you for your support!

Kind regards,

Rated 5 out of 5 stars

Perfect

Perfect. Super fast delivery. Thank you.

August 10, 2026
Mainline Menswear logo

Reply from Mainline Menswear

Hi Neil,

We're so happy to hear you had such a positive experience with our fast delivery! Thank you for your kind words.

Kind regards,

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