Makemepdf Reviews 173

Great site. I got an unexpected subscription payment charged from the site. I was unaware of it. As I realized I immediately sent a request for refund to the support team. They addressed my refund request promptly and quickly. Great customer service!

I needed to convert a bank statement into a jpeg to verify my home address for the purposes of renewing a 60+ Oyster Card. I searched for 'free' software to do this and came across this company. They initially charged £0.99 from my PayPal account, which I suppose was fair enough but it's not free. I also ended up with a pending subscription fee of £29.99 for 1 month's trial, which I couldn't dispute until it came out of my account, so be careful or you will end up with hidden charges! Once the charge left my account, I e-mailed the company to ask for a refund and in fairness, they honoured my request with no questions asked. They encouraged me to review them on Trustpilot so am being honest and transparent about the service I received. Don't use this service unless you want to be charged or end up with a subscription to their services that you did not request and have to take the time and trouble to get a refund.

I was able to cancel my subscription that I unknowingly signed up for. Thank you for your quick response and reverse charges to my credit card. Great experience!

SCAM
Do not use these, they'll take unauthorised payments of £29.99 out of your bank. I signed up for a free trial. First 99p and then £1 was taken out on the 18th Feb. then 5 days later £29.99 was taken out then on the 19th March another £29.99. I emailed them and got a generic email from someone apparently called Lisa. She sounded realistic and advised that I would get a refund for the latest £29.99 within 5 to 10 business days. 7 weeks and 5 emails later and still no refunds. Total scam AVOID AT ALL COSTS!!!!

Very proffessional, hopefully my query will be sorted out.

Required for a refund via email respond fast !

Great customer service , for help and timely,. No questions asked. And the fact that you get a real name and person in an email, not a general one, and you never know if it counts. My refund was processed quickly aswell.
Cheers

Dont use. Con. Extra charges will be made to your card. No refunds issued and been a month.
used the 99p version and then hit with a £29.99 charge. Read the receipt email - where the small print informs you.
Lisa has emailed me twice with details of my refund and still nothing.
Disgusting.

I have been waiting for a refund of a subscription that I never took out in the first place. They told me 2 weeks ago that thyey were having technical problems. IHowever I have still not received the refund. If you look at the reviews such problems with this company are not unusual. If I do receive the refund I shall post again

I had a couple of issues with payments, customer service was very responsive and incredibly helpful. Very happy with the service and help I received.

Paid for 5 days to convert a photo to pdf will see if it works

Excellent customer service from this company. I was in a panic trying to convert a document and bought what I thought was just a one off copy but had actually subscribed . They were very prompt with my query about my mistake and cancelled the subscription immediately. Well done and thank you Makemepdf

I was searching for a secure translation for a single document and found this service easy, affordable and honest.
I paid for a 5 day trial and was able to use what i required.

Very professional company. Prompt and polite service.

Great service I needed to convert a few files.so easy and so quick.
Also great response from customer service
Highly recommend

Great service for creating PDFs on my phone. Lovely helpful customer service.

Amazing,translated a document from Spanish to English. No hassle,easy to do.