Malpasfarmshop Reviews 

335
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the meat, mentioning that steaks are remarkably tender, juicy, and full of rich flavor. Consumers also appreciate the prompt delivery service and easy online ordering, noting that packages arrive securely packed with ice packs. Buyers often emphasize the remarkable value for money and the generous product bundles available. However, some customers also noted issues with meat quality, mentioning tough cuts, inconsistent sizing, and a lack of proper flavor. A few reviewers additionally experienced problems with unpleasant odors upon opening the packaging or unexpected shipping delays.

What people talk about most

Product

People report high satisfaction with the product, frequently highlighting exceptional meat quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the meat is exceptionally tender, full of... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and professional courier... See more

Order

Reviewers mention positive feedback about order experiences, frequently highlighting the ease of online... See more

Price

Users describe positive interactions with price, noting that reviewers frequently express appreciation for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great meat at a very reasonable price. Love the continuous offers they place on their website which offer great value for money. Their deliveries are wonderful too. The meat comes well packed with... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Incredible Steak! — Malpas Farm Shop Best sirloin & fillet steak ever! 🥩 Perfectly trimmed, beautifully marbled, and packed with amazing beefy flavour. The fillet melted in my mouth, the si... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible deal on steak’s English meat also Handled and packed with care Easy to use website And with delivery service Performed by a professional courier (DPD). Glad it wasn’t Am... See more

Company replied

Rated 5 out of 5 stars

Another outstanding experience from Malpas! Firstly outstanding value such a low price for 2 huge loins of pork the key factor making it exceptional was the quality of the beautiful pork! I cut one lo... See more


4.5

Excellent

TrustScore 4.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(335)

310 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have used this shop now for about…

We have used this shop now for about five years after ‘stumbling’ across it whilst out for a drive. We now get a big delivery about three times a year and stock up both freezers. The meat, especially the beef, is of exceptional quality with amazing flavour. It can not be beaten for the price. Long may they continue.

September 10, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you so much, Keith. It’s wonderful to hear that you’ve been shopping with us for around five years, and we’re incredibly grateful for your continued support. We’re especially pleased that you continue to enjoy the quality and flavour of our beef. We hope to keep filling those freezers for many years to come!

Warm regards,
The Malpas Farm Shop Team

Advertisement
Rated 2 out of 5 stars

The Tomahawk I ordered 14 of them they are huge bones and very little meat on them and the meat was tough

First have to say what kind of meat they’re sending you Irish English Scottish or foreign second they have to say that the meat is smaller than the bone and they should say it’s not the top quality and if you want to top quality we got some but you have to pay more definitely I’m disappointed with my last order which just cost me £208 huge born small meat, very tough, thank you

September 9, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your order.

We proudly provide our customers with fantastic local meat, alongside products from some incredible suppliers in Ireland, Scotland and Wales. We also offer a carefully selected range of specialist products, including Japanese Wagyu beef, New Zealand lamb and Brazilian Gaucho sirloin. These products are extremely popular and allow us to offer customers a wider choice across different tastes and budgets. The country of origin is clearly stated on each product listing on our website so that customers can make an informed choice before purchasing.

The long-bone tomahawk is distinguished by its characteristically long rib bone, which is clearly shown in the product photographs on our website. We appreciate that this style is a matter of personal preference, which is why we also offer short-bone tomahawk steaks in three different weight categories. These provide a considerably higher meat-to-bone ratio for customers who prefer that style of cut.

We have received some excellent feedback about the long-bone tomahawks, but we entirely understand that individual experiences and preferences can differ. Had you contacted us after receiving your order, we would gladly have arranged to collect the steaks and worked with you to resolve the matter. Unfortunately, as we weren’t contacted, we weren’t given the opportunity to help.

Ultimately, we want every customer to be happy with both their order and the service they receive, and we’re sorry that we weren’t able to address your concerns at the time.

Warm regards,
The Malpas Farm Shop Team

Rated 4 out of 5 stars

Excellent service

Excellent service, prompt delivery

September 8, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much, Keith. We’re delighted that you were pleased with the service and prompt delivery. We really appreciate your feedback and hope you enjoy ordering from us again.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Lovely meat

I’ve ordered different meats from Malpas never had a problem the meat is excellent as well as the delivery definitely be ordering again . But didn’t know free delivery price changed from. £80 to £100 I spent £99.00 if I had known I would have bought some chops

September 9, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much, Margaret. We’re delighted that you continue to enjoy both our meat and delivery service. We’re sorry that the change to our free-delivery threshold wasn’t clearer when you ordered—especially when you were only £1 short. We really appreciate your continued support and look forward to preparing your next order.

Warm regards,
The Malpas Farm Shop Team

Rated 5 out of 5 stars

Service was very impressive (from me…

Service was very impressive (from me that’s a HUGE compliment).Received very well packaged and the gel bags were still frozen! The steak was unbelievably gorgeous. WOW.
Caroline Dodd

September 5, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you so much, Richard and Caroline. We’re delighted that everything arrived so well packaged and properly chilled—and especially pleased that you found the steak so impressive. “Unbelievably gorgeous” is a compliment we’ll gladly take! Thank you for such wonderful feedback.

Warm regards,
The Malpas Farm Shop Team

Advertisement
Rated 5 out of 5 stars

Absolutely fantastic farm shop fresh…

Absolutely fantastic farm shop fresh food and excellent quality will be using this business frequently. Among other things bought sirloin and fillet stakes with a free tomahawk thrown in for a more than reasonable price

September 5, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Roger, for your fantastic review! We’re delighted you enjoyed the quality of our produce and found the sirloin, fillet and complimentary tomahawk such good value. We really appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Awesome quality meat and good price

Awesome quality meat and good price, brilliant service

September 6, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Stephen! We’re delighted you enjoyed the quality, value and service. We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Absolutely incredible deal on steak’s

Absolutely incredible deal on steak’s
English meat also
Handled and packed with care
Easy to use website
And with delivery service
Performed by a professional courier (DPD).
Glad it wasn’t Amazon, it would of probably been chucked behind my wheelie bin.
Thank you so much.
Oh and the flavour oh my gosh worth every penny spent

September 4, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you for the fantastic review, David! We’re delighted you enjoyed the quality and flavour of the steaks, as well as the careful packing and delivery. Your kind words mean a great deal to our team, and we hope to prepare another order for you soon.

Rated 5 out of 5 stars

Great prices

Great prices, quality meat and service 👌

September 4, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Robert! We’re so pleased you enjoyed the quality, value and service. We really appreciate your support and look forward to serving you again.

Advertisement
Rated 5 out of 5 stars

Malpas Farm Shop is officially my new…

Malpas Farm Shop is officially my new go-to meat supplier from now on! I recently bought their fillet steak, sirloin, and pork chops, and every single cut was absolutely amazing. The steaks were incredibly tender and packed with flavor, but the real standout for me was the pork chops.Eating their pork chop took me right back to years ago when my dad used to visit our local traditional butcher. I had completely forgotten what a real, high-quality pork chop actually tasted like—until now. The difference between this and supermarket meat is night and day. If you want proper, top-tier meat and fantastic quality, this is the place to go. Highly recommended!

September 3, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you for such a wonderful review, Christopher! We’re thrilled that the steaks and pork chops brought back such special memories of traditional butcher-quality meat. That means a great deal to our team. We look forward to being your go-to supplier for many more orders.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Incredible Steak

⭐⭐⭐⭐⭐ Incredible Steak! — Malpas Farm Shop

Best sirloin & fillet steak ever! 🥩 Perfectly trimmed, beautifully marbled, and packed with amazing beefy flavour. The fillet melted in my mouth, the sirloin was juicy and delicious. Proper quality meat — worth every penny! Will definitely be back. Highly recommend! 💯

September 3, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Alison! We’re delighted that both the sirloin and fillet impressed you. Your comments about the tenderness, marbling and flavour mean so much to our team. We look forward to preparing your next order!

Rated 2 out of 5 stars

Very disappointed with my purchase of…

Very disappointed with my purchase of steak .fillet sirloin and rib eye.tasteless and dry no juices. It was cheap(£109)but money wasted. Bought on recommendation. back to tesco,s!

August 29, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

We’re very sorry to hear that the steaks did not meet your expectations, Andrew. Please contact us directly with your order details and any photographs you have of the items you've raised concerns over so our team can look into this for you.

Rated 1 out of 5 stars

A Disappointment

I bought their meat bundle of a tomahawk, 10 sirloins, 2 ribeye and 10 fillet steaks. Disappointingly there was hardly any marbling on any of the cuts and some of them fillet are greyed in their vacuum packs. The tomahawk was full of sinew and was like it was cut blindfolded with many many fraying cuts on it. The fillets were like rump cut into medallions, so tough even at medium rare. The ribeyes were just mediocre, not much juice nor fat. The sirloins are in the freezer and will be in Bolognese to avoid further disappointment.
I would think they are equal to supermarkets value brand in terms of quality and freshness.
You'd get what you paid for unfortunately. Never again.

August 22, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

We’re very sorry to hear about your experience, Kelvin. The issues you’ve described with the appearance, trimming and eating quality of the meat are not what we want any customer to receive. Please contact us directly with your order details and photographs, if available, so our team can investigate your concerns.

Advertisement
Rated 5 out of 5 stars

You order they deliver it’s that simple

You order they deliver it’s that simple

August 25, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you! We’re pleased everything was straightforward and your order arrived as expected. We appreciate your support and hope to deliver for you again soon.

Rated 5 out of 5 stars

Ordered a range of meats

Ordered a range of meats, great value, great offer's delivery was very good and packaging was great with ice packs keeping everything very cool…. Will definitely be ordering again soon.

August 25, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Paul! We’re delighted you enjoyed the value, packaging and delivery service. It’s great to hear everything arrived properly chilled, and we look forward to preparing your next order.

Rated 5 out of 5 stars

Great product

Quick delivery, good price, very nice product. Meat is provided without cruel religious slaughter. Highly recommended.

Note: steaks come in single multi-pack, not a problem as I have freezer bags and packed individually before freezing.

August 21, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you for your detailed review! We’re delighted you were pleased with the product, price and quick delivery. We also appreciate your helpful feedback about the multi-pack format. Thank you for recommending us.

Rated 5 out of 5 stars

Just can’t beat Malpas for my Steaks

Fourth Steak order has arrived. On time & perfectly packed. Club Steaks - These Steaks are just perfect for two people to share.
Also bagged some Garlic flavoured Belly pork. I shall be ordering more - delicious

August 21, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Christine! We’re delighted your fourth steak order arrived perfectly packed and on time. It’s wonderful to hear that the club steaks and garlic belly pork went down so well. We look forward to preparing order number five!

Advertisement
Rated 5 out of 5 stars

Malpas online meat orders.

From easy ordering to very quick delivery everything went smoothly.
Great deals and the quality of the meat is amazing.
Will definitely be ordering again and again and again.

August 20, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Andrew! We’re delighted the ordering and delivery process went smoothly and that you enjoyed the quality and value. Your continued support means a great deal to us, and we look forward to those future orders!

Rated 5 out of 5 stars

Excellent quality and service

Have ordered quite a few times and have never been disappointed. Excellent quality produce and great service. I thoroughly recommend. Absolutely love their steaks and sausages

August 19, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you, Rula! We’re so pleased that our quality and service have remained consistent across your orders. Your recommendation means a great deal to the whole team. We look forward to keeping your freezer stocked with steaks and sausages!

Rated 5 out of 5 stars

Signature Steak Selection

Had the Signature Steak Selection. Arrived in a well insulated box with ice blocks. As cold as it when it was packed.
Sirloin and Fillet were excellent. Certainly would recommend.

August 8, 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you so much for your wonderful review! We’re delighted that your Signature Steak Selection arrived perfectly chilled and that you particularly enjoyed the sirloin and fillet. Your recommendation means a great deal to us as a small independent business, and we look forward to serving you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look