Buyer beware! I will update in the next few days and post my invoices to save any unsuspecting clients. In my opinion, dont entrust your property with these guys. It is a majo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ever dependable Manc Global Logistics... they never disappoint. MGL promised a delivery of my air freight 3 days before Christmas. I was a bit nervous as we had promised our customers of g... See more
Company replied
Manc has been very consistent, and reliable since we started using the service. They are the only shippers who were willing to drive out to our location outside the major cities - London, Birmingha... See more
Company replied
i have tried more than a few shipping companies over last few years and Manc Global come out tops.. great website and responsive and polite on the phone, all barrels i send arrived on time and the guy... See more
Company replied
Company details
Written by the company
Manc Global Logistics is a well established freight forwarder with a solid reputation in the shipping industry. With over a decade's experience in export and import procedures, proper shipment handling, customs procedures and professionalism, we guarantee a high standard of service from collection to delivery. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. Our service offering includes air freight, sea freight and domestic UK road transportation. Ship anything as little as a shoe box to a large industrial/commercial unit...we will get it there safe, on time and in an excellent condition. We will always work with you to provide the best service which meets your requirements. Contact us to experience the #MancAdvantage with security, reliability and peace of mind built in as standard. Your Preferred and Trusted Partner in UK imports and exports.
Contact info
200A Stockport Road , WA15 7UA, Timperley, United Kingdom
- 0161 818 9600
- hello@manclogistics.co.uk
- www.manclogistics.co.uk
4.2
Great
544 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Picking and delivering within specified…
Picking and delivering within specified time period.
November 4, 2023
Reply from Manc Global Logistics
Hi Bright,
Thank you for your review!
We greatly appreciate your feedback and are pleased to hear that our service consistently meets the specified timeframes for both picking up and delivering. Your satisfaction is our priority, and we look forward to serving you in the future.
Best regards.
Advertisement
They are real
They re easy to reach when I wanted to confirm if they had received my items.
They sent photos of goods received and let me know my cost however their prices are quite expensive.
November 1, 2023
Reply from Manc Global Logistics
Hi Richmond,
Thank you for sharing your experience with us.
We're pleased to hear that you found us easily reachable and appreciated our communication, including the photos of the received items and cost information. However, we understand your concern about pricing. We constantly strive to provide competitive rates while maintaining the high-quality service we're known for.
Your feedback is valuable to us, and we'll continue to work on delivering the best value for your shipping needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards.
Affordable, fast and professional
Got a quotation same day and had someone ring me through out the process. Package was picked up within my timeframe and everything went very smoothly. Im waiting for package to be delivered in Ghana and I’ll be back for that.
October 31, 2023
Reply from Manc Global Logistics
Hi Charity,
Thank you for sharing your experience with us!
We're delighted to hear that you received a prompt quotation and received consistent communication throughout the process.
It's great to know that your package was picked up within your timeframe, and the process went smoothly. We're committed to ensuring a successful delivery to Ghana, and we look forward to serving you again when you return.
Safe and secure delivery to Ghana!
Best regards,
Reply from Manc Global Logistics
Dear Naana,
Thank you for your kind words!
We greatly appreciate your feedback and are delighted to hear that you found our communication and customer service excellent. Your satisfaction is our priority, and we're here to ensure your experience with us continues to meet the highest standards.
If you have any further comments or require assistance, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
A big thanks to manc Global logistics…
A big thanks to manc Global logistics staff.
My pick up time schedule was adhered to , friendly and well mannered staff. Much pleased with the service I received
I will always recommend Manc global logistics to friends and family.
October 16, 2023
Reply from Manc Global Logistics
Dear Eunice,
Thank you so much for your generous appreciation!
We're thrilled to hear that you had a positive experience with our team at Manc Global Logistics. Adhering to your pick-up schedule and providing friendly, well-mannered service are top priorities for us. Your kind words and recommendation mean a lot to us.
Should you or your friends and family need assistance in the future, we'll be more than happy to serve you again.
Best regards.
Advertisement
They cancelled my order without a…
They cancelled my order without a phonecall. They gave a silly response saying it's because the billing address didn't match the shipping address! Didn't realise you couldn't buy things for other people or addressees now a days! Ridiculous
October 15, 2023
Reply from Manc Global Logistics
Please be advised that it is our company policy not to fulfil orders with different billing and delivery addresses.
You are most welcome to place a new order with us if your billing and delivery addresses are the same and you have provided your full first and surnames.
Thank you
Express service
Items collected on time from my house for shipping to Ghana as planned. They promised to deliver on the first week of November 23.
October 10, 2023
Reply from Manc Global Logistics
Hello Moses,
Thank you for sharing your positive experience with us!
We're delighted to know that your items were collected on time from your location as planned for shipping to Ghana. Rest assured, we are committed to fulfilling our promise of delivering your items during the first week of November as per our agreement.
If you have any further questions or need updates regarding your shipment, feel free to reach out. We appreciate your trust in us and look forward to a smooth delivery process.
Best regards,
Great delivery service for all…
Great delivery service for all international shipping, you’re informed from start to the end of your delivery.
Will always use their service.
October 10, 2023
Reply from Manc Global Logistics
Hello Idrissou,
Thank you for your kind words! We strive to provide excellent delivery service for all international shipping needs. Keeping our customers informed throughout the entire delivery process is a priority for us. We're delighted to hear that our efforts have been appreciated.
If you have any future shipping requirements or need assistance, please don't hesitate to reach out. We're here to help!
Best regards.
Your customer service is top notch and…
Your customer service is top notch and I love every aspect of it
September 28, 2023
Unprompted review
Reply from Manc Global Logistics
Hello Dora,
Thank you very much for your wonderful feedback! We take great pride in delivering top-notch customer service and we're thrilled to know that you love every aspect of it. Your satisfaction is our ultimate goal.
Should you have any further questions or need assistance in the future, please feel free to reach out. We're here to assist you.
Best regards.
Advertisement
Great customer service
September 29, 2023
Unprompted review
Reply from Manc Global Logistics
Dear Bernard,
Thank you for your wonderful review! We are thrilled to learn that you had a great experience with our customer service. Providing top-notch service and ensuring our customers' satisfaction are our utmost priorities.
Your positive feedback motivates us to continue delivering exceptional service. If you have any additional comments or suggestions, please feel free to share them. We appreciate your support and look forward to serving you again.
Best regards,
Reliable and trustworthy
September 19, 2023
Unprompted review
Reply from Manc Global Logistics
Dear valued customer,
Thank you very much for your kind words! We are delighted to know that you find our services reliable and trustworthy. Building and maintaining trust with our customers is a fundamental aspect of our business, and we strive to ensure that every interaction reflects our commitment to reliability and trustworthiness.
Your feedback is invaluable, and it encourages us to maintain and further improve the high standards you've come to expect from us.
Looking forward to being of service to you again and continuing to earn your trust.
Best regards,
You cancelled my order without telling…
You cancelled my order without telling me the reason and didn’t tell me to try again, how do u expect me to come back for your service. Crazy
September 19, 2023
Reply from Manc Global Logistics
You live above the ground floor and despite our booking confirmation emails stating that we do not collect shipment above the ground floor as our insurance policy doesn’t cover that, you keep making bookings for which we cannot complete. This is why your orders are cancelled all the time. This is not your first time shipping with us and you are well aware of our Terms of Service.
We have provided fields on our ordering and booking forms for additional information about the order or booking and in there, you can tell us whether you plan to bring your shipment down to the ground floor however, your bookings and orders are always devoid of such information. This is the only reason your orders and bookings are cancelled.
If you are able to provide information on how you plan to bring your shipment to the ground floor, we will gladly accept and collect your bookings and orders.
Manc Global Logistics.
They are reliable
They are reliable, effect and on time. I'll recommend your services to family and friends
September 21, 2023
Reply from Manc Global Logistics
Hi Rexford,
Thank you so much for your kind words! We strive to maintain reliability, efficiency, and punctuality in our services.
We greatly appreciate your recommendation and look forward to assisting your family and friends as well.
If you ever need assistance again, we'll be here to provide you with the best service possible.
Best Regards.
Advertisement
Reply from Manc Global Logistics
Hi Priscilla,
Thank you for recognizing our commitment to prompt and efficient delivery services. We understand the importance of timely delivery, and we're thrilled that you received your goods quickly. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future.
Best Regard.
Reply from Manc Global Logistics
Hi Wilberforce,
We appreciate your feedback about our company's attentive approach to customer concerns. We make it a priority to actively listen to our customers and value your input. If you have any additional thoughts or suggestions, we're here to listen and continuously improve our services to meet your needs. Thank you for choosing us.
Best regards.
Good customer service
September 17, 2023
Reply from Manc Global Logistics
Hi Derrick,
Thank you for your positive feedback regarding our customer service! We strive to provide excellent service and are pleased to know that you had a good experience. If you have any further comments or suggestions, we'd love to hear them. We look forward to serving you again in the future!
Best regards.
The scheduled date and time for…
The scheduled date and time for collection was spot on; which was very important to me.
The driver was very well mannered and with business like approach and at the same time friendly.
I think I have found the ideal shipping company. ( I do door to door to Ghana every year).
September 13, 2023
Reply from Manc Global Logistics
Hi Emmanuel,
Thank you for sharing your experience with us! We're delighted that our punctuality in scheduling the collection met your expectations. We understand the significance of timeliness in our services.
We also appreciate your kind words regarding our driver's professionalism and friendly approach. Ensuring a pleasant and business-like interaction is a priority for us.
We're honored to be considered your ideal shipping company for your annual door-to-door shipments to Ghana. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Best regards,
Advertisement
Very rude
Wash my dirty linen in public?? Calling me a scammer?? Why don't you state the full amount to the public and ask the same public how much it costs to collect a pallet of 587kg from Scotland to England? You took £335.51 from me to collect a pallet of 587kg from Scotland to England(Manchester). I still paid you the full amount regardless of your poor customer service so who is the scammer here. You're not the first and would not be the last shipping company in the UK.
September 12, 2023
Unprompted review
Reply from Manc Global Logistics
We are happy you and your partner enjoyed our services.
Thank you.
Excellent service
September 5, 2023
Overall great and brilliant services
August 28, 2023
Reply from Manc Global Logistics
Hello Janet,
Thank you for your wonderful review! We're thrilled to hear that you found our services to be great and brilliant. Your feedback means the world to us, and it's our pleasure to provide you with excellent service.
If you ever have any suggestions or additional comments, please feel free to share. We're always striving to improve and exceed your expectations.
Thanks again for choosing our services. We look forward to serving you brilliantly in the future!
Warm regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.