MandiMart Reviews 

1,599
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and note that orders consistently arrive promptly across many different international destinations. Consumers are also very pleased with the exceptional quality of the products, which genuinely help families and children dealing with various daily health requirements. Some reviewers were not happy with delivery delays, unexpected additional taxes, and occasional missing packages that caused significant frustration. A few people mentioned waiting significantly longer than expected for their online purchases to arrive or experiencing unresolved shipping issues over several weeks. People also noted that dealing with unexpected customs fees and communication regarding order details can sometimes be challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive quickly and on... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items are effective and helpful for... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Many consumers praise... See more

Service

Customers had positive experiences with service, noting variety, efficiency, and timely arrivals. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, highlighting professional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my deli... See more

Company replied

Rated 5 out of 5 stars

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes a... See more

Company replied

Rated 5 out of 5 stars

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one order which was delivered differently than my choice and the products were late. After sending an email tu customer support, they checked and immediately send anoth... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service
  4. Herbal Medicine Store
  5. Homeopathic Pharmacy
  6. Toiletries Store

About MandiMart

Written by the company

Your Company Logo



MandiMart, established by Mandy Rodwell in 2005, is a family-owned small/medium-sized enterprise.



It was born out of the necessity for Sam Rodwell to access biomedical treatment, including vitamins, supplements, and minerals, to alleviate symptoms associated with Autism Spectrum Disorder.

Recognising the challenges of lengthy international sourcing (exceeding 3 weeks) and cost inefficiencies, MandiMart serves as a distribution hub for these products, directly sourcing from the US to supply the UK and EU markets.

Operating from warehouses in the UK and the Netherlands, we offer competitive pricing, ensuring accessibility and affordability for our customers.


MandiMart UK MandiMart EU Contact UK Contact EU

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,599)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience - quick and easy…

Easy to navigate website and very quick delivery.

December 11, 2025
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Reply from MandiMart

Hello Gail,

Thank you so much for your wonderful review! We’re delighted to hear you had a great experience and found our website easy to navigate.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Your profesionalism.

Your profesionalism.

December 8, 2025
MandiMart logo

Reply from MandiMart

Hello Dulcynea,

Thank you so much for your kind review!

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

First Time Order

No problems ordering. Unbelievably prompt and quick delivery.

December 6, 2025
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Reply from MandiMart

Hello Matt,

Thank you so much for your wonderful review! We’re delighted to hear your first order went smoothly and that you were impressed with the prompt delivery.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Speedy service

December 1, 2025
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Reply from MandiMart

Hello Jayne,

Thank you so much for your kind review! We’re delighted to hear you were happy with our speedy service.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 4 out of 5 stars

Good product

Good product , definitely seeing positive results , but as our paediatrician stated it’s very overpriced for what you’re actually getting , worth it for us as there’s not much alternative available in the uk currently

December 3, 2025
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Reply from MandiMart

Hello Stewart,

Thank you so much for taking the time to leave your review. We’re really pleased to hear you’re seeing positive results from the product.

We completely understand your comments regarding pricing and appreciate the honest feedback. We always aim to keep our prices as fair as possible. Many of our products are sourced internationally, including from the United States, and our pricing reflects the costs involved in bringing these specialist products to the UK. In many cases, this works out more affordable for our customers than purchasing directly from manufacturers, where additional shipping, customs, and handling fees would apply.

Thank you again for your support, and we’re glad we could help provide an option where there are limited alternatives available in the UK.

Kind regards,
Lois

Rated 5 out of 5 stars

Best product and service delivery

Best product and service delivery. I am very satisfied customer

December 3, 2025
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Reply from MandiMart

Hello Eyob,

Thank you so much for your wonderful review! We’re delighted to hear you’re happy with both the product and our delivery service.

We truly appreciate your support and are so pleased to have you as a satisfied customer. We look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Shipping was so fast

Shipping was so fast. From uk to France.

December 2, 2025
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Reply from MandiMart

Hello Andy,

Thank you so much for your kind review! We’re really pleased to hear your order arrived so quickly.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Highly recommended!

Excellent shop and also very useful tipps on how to use the products correctly.

November 28, 2025
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Reply from MandiMart

Hello Kai,

Thank you so much for your wonderful review and recommendation!

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

This company is trustworthy and fast!

This company is trustworthy and fast!
The money converter goes crazy sometimes but that's nothing to worry about. It's always great in the end.
I'm so thankful for all the things they have - and especially some of the chelators!
Always returning to this great company.

November 28, 2025
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Reply from MandiMart

Hello Katarina,

Thank you so much for your wonderful and thoughtful review! It means so much to us that you find us trustworthy and that you're pleased with our range of products.

Thank you as well for your feedback regarding the currency converter. We’re currently in the process of building a brand new website, and this should resolve any issues with price conversion moving forward once that goes live.

We truly appreciate your continued support and loyalty, and we look forward to serving you again very soon!

Have a great day,
Lois

Rated 1 out of 5 stars

I paid for 1 day rush and it has been…

I paid for 1 day rush and it has been nearly 2 weeks still did not receive my purchase

November 28, 2025
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Reply from MandiMart

Hello,

Thank you for leaving your review. We’re very sorry to hear about the delay with your order.

We have checked our records and unfortunately did not receive any prior contact from you regarding this issue. Had we known about the missing order at the time, we could have immediately arranged a replacement. It appears that your original order was lost in the post, which was completely out of our control.

As soon as we were made aware, we processed a brand new order for you with Royal Mail Special Delivery, the fastest shipping we offer, to ensure it reaches you promptly. You should have received the tracking information and can follow your order through our online portal.

We truly value your support and are committed to resolving issues quickly whenever we are informed.

Kind regards,
Lois

Rated 1 out of 5 stars

I received an old/incorrect product and…

I received an old/incorrect product and your responses have been very slow. I kindly request a quick solution!

November 26, 2025
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Reply from MandiMart

Hello Ilhame,

Thank you for your review, and I’m really sorry to hear about your experience.

I completely understand your frustration and want to reassure you that I replied to your email on the 2nd of December, the same day you contacted us, requesting a photo of the item received, as well as clarification on which version of the product you were expecting. Once I have this information, I’ll be able to resolve the issue for you as quickly as possible.

Your satisfaction is very important to us, and I’m here to help, please do send over the requested details at your earliest convenience so we can get this sorted for you.

Kind regards,
Lois

Rated 3 out of 5 stars

Your service is very excellent, but their prices are high

Shipping and delivery are fast despite me being in Najran city in the south of Saudi Arabia. The shipment arrives within 5 working days — this is impressive.
The product prices are very high compared to the size of the supplements.
Thank you very much.

November 26, 2025
MandiMart logo

Reply from MandiMart

Hello Mohamad,

Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear you were happy with our service and impressed with the delivery speed to Saudi Arabia.

We understand your concerns regarding pricing. The supplement you purchased is a specialist, high-quality product that is produced and sourced in the USA. As a result, we have to account for international shipping from the United States and the associated import and handling costs. That said, we always strive to keep our prices as fair and competitive as possible while maintaining the quality and reliability of the products we supply.

Thank you again for your feedback and support, it’s truly appreciated.

Kind regards,
Lois

Rated 4 out of 5 stars

My leucovorin bottle was all damaged i…

My leucovorin bottle was all damaged i try to fix it broke no leaflet not measuring spoon

November 23, 2025
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Reply from MandiMart

Hello Mohammed,

Thank you for taking the time to leave a review, and I’m really sorry to hear about the condition your bottle arrived in.

We’d be more than happy to replace this for you. We haven’t received any direct communication regarding the damage yet, but if you could please reach out to us with a few photos of the bottle, we’ll get this resolved for you as quickly as possible.

Regarding the measuring spoon, this product does not currently come with one. However, we’re pleased to share that the manufacturers are actively looking into producing one for the future.

Thank you again for bringing this to our attention, and we hope to sort this out for you very soon.

Kind regards,
Lois

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good prices

November 26, 2025
MandiMart logo

Reply from MandiMart

Hello Nejet,

Thank you so much for your kind review! We’re really pleased to hear you’re happy with our quick delivery and prices.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Carlo,

Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Fast delivery

Fast delivery

November 23, 2025
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for your kind review! We’re thrilled you’re happy with our fast delivery.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Really swift service

Really swift service. You had the product in stock that I wanted to try. Not so readily available in the uk, so thanks so much.

November 22, 2025
MandiMart logo

Reply from MandiMart

Hello Edward,

Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service and found products that are hard to find elsewhere, this is why we do what we do!

We truly appreciate your support and look forward to serving you again soon.

Have a great day,
Lois

Rated 5 out of 5 stars

Mandimart offer a great service

Mandimart offer a great service. Great products and super speedy delivery along with a customer friendly approach. Always have great service. Thanks

November 13, 2025
MandiMart logo

Reply from MandiMart

Hello Alison,

Thank you so much for your amazing review! We’re thrilled to hear you’re happy with our service and products. It truly means a lot to know you’ve consistently had a great experience with us.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Great customer service and reliable…

Great customer service and reliable product!

November 16, 2025
MandiMart logo

Reply from MandiMart

Hello Kris,

Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with our customer service, our team love hearing this.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Easy transaction

Easy transaction

November 18, 2025
MandiMart logo

Reply from MandiMart

Hello Denise,

Thank you so much for your kind review!

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

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