MandM Reviews 

118,022
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 17,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and affordable prices, finding them competitive for a wide range of quality products and popular brands. Many also highlight the fast and efficient delivery service, often receiving items promptly or even earlier than expected. The product selection is considered very good, with items frequently described as high quality and exceptional. However, some customers experienced delivery issues, such as delayed next-day orders, parcels left without notification, or orders not arriving as expected. A few others also noted that product sizing could be inconsistent across brands, or that items received did not always match their online description, leading to occasional fit discrepancies.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Consumers find product quality to be largely positive, with many praising the huge choice of quality items... See more

Price

Clients share positive opinions on price, consistently highlighting great, excellent, and affordable prices... See more

Quality

People report positive experiences with quality, often highlighting the huge choice of quality items and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

good clothes, good service with regards to returns and deliveries. Sizing can be a bit hit or miss due to different sizing of different brands. prices are always good. too many emails sometimes

Rated 5 out of 5 stars

I've been using MandM for some time now and they have yet to disappoint! Product range is very good with prices and styles to suit everyone. Obviously price is fairly relative to quality but not us... See more

Rated 5 out of 5 stars

Good quality tops trainers shorts you want something they have it quick dispatch any problems with mandm they will sort it fast over all good place to get anything just browse and pick whatever you ne... See more

Rated 5 out of 5 stars

Ordered several pairs of trainers now and a pair of sandals. Easy ordering. Very fast delivery. Fantastic and affordable prices . I’ve ad no issues with anything so far . Excellent service that... See more



Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Discount Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Women's Clothing Store

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.

Unlimited Delivery at MandM

Written by the company

Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118K reviews

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Asks customers to review

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4.4

All reviews

(118,022)

17,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The slippers are not the right size…

The slippers are not the right size they are not a 9 so disappointed, now l have to send them back and pay again, what a waste of postage money

July 13, 2026
MandM logo

Reply from MandM

I apologise for the inconvenience caused by the sizing of your slippers.
I have sent you an email now so we can look into this further for you.

Rated 4 out of 5 stars

Good prices and Fast dispatch.

Good prices however, I do not like the sizing, S,M,L XL etc I never know what size to choose ? If they could put both inches and the S,M, L way so people where ever they are from understand straight away.
The other issue I have are the size of their Tops, lot's of people require 50 " plus as I do due to being top heavy. Others require larger sizes for gerth. So I have shorts that are too big for me and Tops I struggle to get on...!! Not good ! Plus I don't like having to purchase a return slip if I need to return anything, that is very cheeky and unnecessary. The prices are good it's just a few hiccups that require changing or adding. The quality of clothing and other items are very good, fast dispatch, just please look into getting larger Tops, Jackets etc.

July 10, 2026
Rated 1 out of 5 stars

Order never arrived

At the time of writing my order as still not arrived 10 days after ordering. I will not be buying from you again as long as you use Evri.

July 12, 2026
MandM logo

Reply from MandM

I apologise for the inconvenience caused by the delay of your order. 
We sent you an email yesterday confirm the details of your refund, please check for this and do not hesitate to contact us again with any further concerns.

Rated 1 out of 5 stars

Ordered Next Day Delivery

Ordered Next Day Delivery. Royal Mail failed to deliver due to “Incorrect Address”. Sent email, no response. I really need this order by Tuesday as I am going away. Wasted money.

July 10, 2026
Unprompted review
MandM logo

Reply from MandM

I apologise for the inconvenience caused by the return of your order. 
I have sent you an email now so we can look into this further for you.

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