Good quality goods, arrive quickly. I would recommend when ordering, include a purchase of Evri return label. I found it quite difficult to arrange a return of footwear too small (my fault). Not st... See more
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Review summary
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Reviews shaping this summary
Very pleased with the Ben Sherman purchase, just disappointed how you suggest an Evri return label which I purchased to return. Not sure if you can use it for further purchases if you have to retur... See more
I like to buy from MandM I have paid for next day delivery never happens 2 to 3 days so i don’t know why they say next day
Ideal clothes for my 6 and 3 year old granddaughters, my latest purchase was an ellesse top and shorts, brilliant value for money . fitted my granddaughter perfectly .the items came quickly, absolutel... See more
Company details
- Clothing Store
- Children's Clothing Store
- Discount Store
- Men's Clothing Store
- Sportswear Store
- Women's Clothing Store
Written by the company
MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our UK website, we have websites in 6 European countries.
Unlimited Delivery at MandM
Written by the company
- Get Express delivery and exclusive Offer Alerts for one whole year from only £9.99!
- Can’t wait to get your hands on your favorite brands at unbeatable prices? Join thousands of happy customers today and become an Unlimited member! Enjoy Unlimited Standard and Unlimited Express Delivery on every order you place.
Contact info
1 Auctioneer Walk, HR4 9HT, Hereford, United Kingdom
- customersupport@mandmdirect.com
- www.mandmdirect.com
4.4
Excellent
118K reviews
Asks customers to review
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Easy ordering quick delivery
Easy ordering quick delivery, bought as a present for my wife
July 7, 2026
Slim fitting improvement
Wifey insists I wear better looking shorts for my 'spindly legs'. happy to comply and bought these Ben Sherman which do look way better than a regular fit. Happy days from M&M as usual.
June 29, 2026
GOOD VALUE AND LOT TO CHOOSE FROM
July 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everything i order the sizes are either…
Everything i order the sizes are either too small or too large - then i have the expense of returnng them
July 1, 2026
Reply from MandM
I'm really sorry to hear that the sizes haven't been quite right for you. Since we provide big brands at the lowest prices, we don't have a free returns service available. For details on how to return your items, please check out the Returns FAQs on our website. Thanks so much for your feedback.
Everything I've bought of mandm has…
Everything I've bought of mandm has been quality at very good prices.
July 7, 2026
I like to buy from MandM I have paid…
I like to buy from MandM I have paid for next day delivery never happens 2 to 3 days so i don’t know why they say next day
June 30, 2026
Great range of products st keen prices
Great range of products at keen prices and an easy to navigate website. Speedy delivery with a annual delivery subscription.
July 10, 2026
The sandals were very good it…
The sandals were very good it unfortunately had to send them back because they were too small.
July 10, 2026
Great company excellent prices
June 23, 2026
Great value for money excellent range…
Great value for money excellent range and fast delivery
July 10, 2026
I am very happy with the service I have…
I am very happy with the service I have received from you
July 6, 2026
I ordered large and was sent medium
I ordered large and was sent medium, tried to call no answer so im stuck with these now as i have opened started wearing but they look so small
July 1, 2026
Reply from MandM
I am very sorry to hear you have received the incorrect sized T-Shirts. This is not the level of service we expect to provide. I have now sent you an email so we can rectify this for you.
Apologies for the inconvenience caused.
Excellent company to deal with
Excellent company to deal with. Great range of products at reasonable prices. When there are issues they’re quickly dealt with effectively and efficiently. I couldn’t ask for more.
July 3, 2026
Unprompted review
I was sent the wrong item
I was sent the wrong item, and trying to return the said item has proved to be very troublesome. Being unable to speak to an actual person regarding this, Is in my opinion, quite frankly appalling customer service.
July 1, 2026
Reply from MandM
I apologise for the inconvenience caused by receiving the wrong item.
I have sent you an email now so we can look into this further for you.
👍thanks very much
July 10, 2026
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