First experience using Mantel as was looking for a Thule bike rack, purchased the Thule compact, great price, excellent communication regarding delivery and received order in a few days, will defin... See more
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See what reviewers are saying
My first purchase from Mantel. They have a great selection online and I hope to visit the store in the future. Placed my order, chose my preferred delivery method, picked up the parcel all within 48h... See more
They had what I needed, at a discount, that other shops didnt carry or had to order. They shipped it free. I ordered in the evening and it arrived the next morning. Ive never seen such incredibly fast... See more
I’ve placed ~15 orders over the last 1.5 years and everything has always been smooth. Delivery is usually next day, no issues, no questions. Visited the physical store once as well, friendly people a... See more
Company details
About Mantel
Written by the company
Mantel: Al sinds 1938 alles voor jouw fietsplezier!
Van het kiezen van je nieuwe fiets tot een cassette of fietsbroek. Bij Mantel vind je een ruim assortiment en persoonlijk advies voor onderweg.
De grootste fietsenwinkel van Nederland
Met onze Superstores, webshop en Servicepunten zijn we altijd dichtbij. Waar je ons ook bezoekt, de beste service krijg je altijd.
- Superstores in: Arnhem, Den Bosch, Rotterdam en Utrecht
- Webshop: mantel.com
- Servicepunten: Voor lokaal onderhoud
Onze belofte
We zetten graag net dat stapje extra om jou zo goed mogelijk te helpen. Gaat er toch iets mis? Dan lost onze klantenservice dat altijd voor je op.
Mantel Service
Written by the company
- Gratis bezorging vanaf €49
- Deskundige klantenservice
- 30 dagen recht van retourneren
Contact info
Simon Stevinweg 12, 6827 BT, Arnhem, Netherlands
- 026-4450945
- service@mantel.com
- www.mantel.com
4.6
Excellent
125K reviews
Asks customers to review
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Plenty and bright light
Plenty and bright light, However, the light switch needs to be re-designed. There is no clear position of the AUTO mode.
May 14, 2026
Reply from Mantel
Hi P,
Thanks for your review of the product.
If you have any questions or if there is anything we can do for you don't hesitate to call us.
With kind regards,
Linda | Mantel
Excellent specialist bicycle shop
For me, this is the best shop for bicycle accessories.
Very good products and super fast delivery.
Thanks
May 13, 2026
Reply from Mantel
Hi Bertrand,
Thank you for your review.
How unfortunate to hear that you're nor happy with the delivery service.
If there is anything we can do for you don't hesitate to contact us.
With kind regards,
Linda | Mantel
Reply from Mantel
Hi Sergey,
Thank you for your review.
We’re sorry to hear that your order was delayed.
Hopefully your next order will go smoothly!
Kind regards,
Jelte | Mantel
Perfect
Best price, quick delivery, 1st time I order with Mantel and it won’t be the last time
May 1, 2026
No replies from support
No replies from support. I even tried calling English speaking support number, but the queue never moved. I called on different days on different times and I was always second in queue. Keep in mind that I also waited on the phone.
April 30, 2026
Reply from Mantel
Goedemorgen Jake,
Bedankt voor je review.
We hebben op dit moment te maken met een grote drukte, waardoor het wat langer duurt voordat je word geholpen.
Onze excuses hiervoor.
Ik heb je antwoord gegeven in de mail die je hebt gestuurd.
Met vriendelijke groet,
Gwendolyn | Mantel
Mantel: first time purchasing
Easy to use website. Very competitive pricing. Prompt service.
Delivery was as expected. Goods arrived in perfect condition.
April 9, 2026
Unprompted review
Very fast delivery and great product
Very fast delivery and smooth transaction, the bike rack is also perfect for my MTB XL 29
April 23, 2026
Quick delivery to Spain 🇪🇸
Quick delivery to Spain 🇪🇸
Shame I have to order when I’m in Spain as don’t deliver to the uk anymore 😒
April 22, 2026
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