Mantis Cars Reviews 

60
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I Purchased my Audi in May, great car loved it. Since then I've not recieved the paperwork, nor the 12 month warranty I purchased. Recently have some water pump issues and I've had to pay for it to... See more

Rated 5 out of 5 stars

Maybe we're a bit unbalanced because we were on the rebound from Sascron cars, who I'm not convinced are operating legally let alone being people you can trust, but we have been overwhelmed by how str... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a BMW M2 from these guys, was a bit hesitant at first due to my age and was worried about not being taken seriously! My concerns were quickly dismissed! I dealt with Natisha (Tish)... See more

Rated 5 out of 5 stars

A 5 star service throughout; friendly and honest who offer a range of high quality cars that aren’t overpriced. They aren’t your typical salesmen - they actually listen to what you want and don’t pres... See more

Company replied

Company details

  1. Car Dealer

Information provided by various external sources

Customer Focused Prestige & Performance Vehicle Specialist Based In Colchester, Essex.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.3

All reviews

(60)

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Rated 5 out of 5 stars

I have just collected my beautiful…

I have just collected my beautiful Boxter s from Mantua cars. I have to say the whole experience was fantastic. Friendly, professional and confidence inspiring throughout the process. All the staff I dealt with were very well briefed and able to help me with all my concerns which they delt with efficiently and promptly!! I would whole heartedly recommend this company to any new prospective customer.
I will return despite living in London.
Regards,
Nicholas Keogh

April 28, 2019
Unprompted review
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Reply from Mantis Cars

Thank you Nicholas for the kind 5 star review. We are delighted to hear we were able to impress you with the experience you had with us. All of our staff will always be as attentive as is possible when answering any questions and queries you may have whether this is before you come to visit our during you appointment. We do hope you are still enjoying your Porsche Boxster S and we will look forward to hearing from you in the future if we can be of any further assistance. - All the best, The Mantis Cars Team.

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Rated 5 out of 5 stars

Excellent Company Experience

From the first phone call to Anthony of Mantis Cars, I had confidence that I was dealing with a reputable company.
As my selected Mercedes was in Essex and I was in Buckinghamshire, viewing was obviously a problem. Not for Anthony, he initially arranged for an emailed video and then once viewed arranged for the vehicle to be delivered the next day for my test drive approval. The delivery guy was most pleasant with no pressure to buy and once satisfied we completed the deal over a cup of coffee. This was the most pleasant and practical car deal I have ever made. Thank you Mantis Cars and you will certainly be on the top of my recommendation list.

April 25, 2019
Unprompted review
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Reply from Mantis Cars

Thank you Bob for your kind 5 star review. We understand that it is not always possible to come down to view your car of interest so will always go out of our way to install confidence in the car you are looking to buy before you make any decisions to go ahead. Customer satisfaction is something that we always work hard towards so we are delighted to hear that you report a pleasant experience with us. We do hope you are still enjoying your Mercedes-Benz C-Class and if there is anything else that we can assist you with in the future, we will look forward to hearing from you. - All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Fantastic service from all of the team…

Fantastic service from all of the team at Mantis Cars. I would 100% recommend them from start to finish outstanding service.

April 9, 2019
Unprompted review
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Reply from Mantis Cars

Thank you for 5 star review, James. It was a pleasure to assist you in the purchase of your new Land Rover Discovery Sport and if we can assist you in the future we will look forward to hearing from you. - All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Looking for a car I searched auto…

Looking for a car I searched auto trader. Visited several dealers and a couple of test drives later I knew which car I wanted. I saw the ideal car at a good price but was dubious as the car was quite a distance. Having spoke with Sam on the phone received excellent customer service, video of the vehicle, pictures and very quick and efficient throughout, decided to make the journey to visit. Mantis were happy to arrange to drive to me but I chose to visit them. From the moment I arrived I knew I felt comfortable and was reassured that the team are as passionate about customer service as they are about the cars they sell. I am so pleased I made the effort to travel down, I have my perfect car at a competitive price and never once felt pressured. Wonderful buying experience all round and Mantis Cars will always be my first choice for selling and buying any vehicle in the future. Thank you to Anthony, Sam and Samantha for all round fabulous customer service, not to mention my dream vehicle which I drove away in ;) :D

February 12, 2019
Unprompted review
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Reply from Mantis Cars

Thank you Jo, for your very kind 5 star review. We know how important customer satisfaction is and we will never hesitate to go out of our way to help you if we are confident that you have found the right vehicle to suit your needs. We are also delighted to hear that you were satisfied overall with the levels of customer service you received from the team. We sure do hope that you are still enjoying your new Mercedes-Benz SLC and if we can be of assistance in the future, we will look forward to hearing from you. - All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Mantis cars are great

Mantis cars are a pleasure to deal with, they are extremely professional and honest. I would highly recommend using them if you are looking to sell your vehicle.

February 6, 2019
Unprompted review
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Reply from Mantis Cars

Thank you Heerum, for the 5 star review. Customer service is something that we pride ourselves on here at Mantis Cars and we are pleased to hear that we met your expectations when selling your car online. We will look forward to hearing from you in the future if we can be of any assistance. - All the best, The Mantis Cars Team.

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Rated 5 out of 5 stars

I would recommend Mantis as it was a…

I would recommend Mantis as it was a pleasant buying experience.
They couldn't do enough to help us but with no pressure to buy & gave us as much time as we wanted looking at the car.

January 24, 2019
Unprompted review
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Reply from Mantis Cars

Thank you for the kind 5 star review, Michael. We are pleased to hear that you had a pleasant car buying experience with us and we do hope you are still enjoying your new BMW M4. If we can assist you any further in the future, please don't hesitate to get in touch. - All the best, The Mantis Cars Team

Rated 5 out of 5 stars

If you want 100% satisfaction when…

If you want 100% satisfaction when buying a car then mantis cars is the place to visit ...

January 14, 2019
Unprompted review
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Reply from Mantis Cars

Thank you for the 5 star review, Keith. It was a pleasure assisting you in the purchase of your new Audi RS4 and we will look forward to hearing from you in the future if we can assist you in the future. - All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Great buying and selling experience…

Great buying and selling experience from start to finish, very professional got straight back to us with every phone call, best buying experience we have received ,cannot recommend them enough, please give them a visit before trying elsewhere, you wont be disappointed.

Many Thanks Steve and Donna C

November 8, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Steve & Donna for your excellent review. It is always a great compliment when customers choose to buy their cars online. We always try to make the buying process easy as possible and we are delighted that you were satisfied overall with the levels of customer service you received. We hope you are still enjoying your new Audi TT! - All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Very happy seller. Mantis Cars 5 stars

Recently sold my Range Rover Evoque to Mantis cars, too be honest I was a bit dubious about selling via a on line site, but can honestly say this company are top drawer where customer service is concerned. They offer a good fair price for your vehicle, not like some car buying sites who make an offer then try to knock money off when you take it in for valuation. Anthony who I dealt with made an offer, yes I would have liked more, but he felt his valuation was fair and as I said was genuine, he also agreed to buy my car, but to delay pick up until near the date I picked up my new car, this was again appreciated. I would have no hesitation recommending Mantis cars to anyone wanting to purchase or sell their car, they are a quality organisation and I have found dealing with them an absolute pleasure,
Kind Regards
Mick Guy a very satisfied seller.

November 1, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Mick for the 5 star review. It is a great compliment that as a customer you were given confidence from us to sell your car online despite being apprehensive before hand. We do not source any of our cars from auction, and prefer to buy privately to ensure we get to know the car with full history. Once again, we are very pleased to hear that your experience was made easy for you and that you were satisfied all round with the levels of customer service you received. - All the best, The Mantis Cars Team.

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
They made the process of trading in and purchasing the new vehicle a breeze.
100% would recommend Mantis cars for a new car purchase!

October 31, 2018
Unprompted review
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Reply from Mantis Cars

Thanks for the positive feedback. We do try to make buying your new vehicle an enjoyable and 100% stress free experience. Thanks for the business and we hope you are enjoying your very cool Golf R! All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Truly unbelievable customer service and fantastic team

I found my Mantis Cars from looking at one of their cars on AutoTrader. Naturally I googled Mantis and I will add now that it was the Google Reviews that made me decide to buy this car from them. The car itself was everything I'd been looking for but like most, was naturally tentative when starting to spend larger sums on a car so wanted some comfort. So a huge tick in the first box.
However it was when I turned up at Mantis, after speaking to Anthony, that I really knew I was buying the car before I'd even seen or been out in it. The reception I received from Anthony was so warm and friendly with no hard sell at all. He was just very honest in saying he was not into that, just showed me to the car, talked about the car and then just telling me to take it out, just very laid back and nice. So I bought the car, was an easy decision. After speaking to some of the other members of the team around, everyone was just so friendly and helpful, a really nice feel to place.
I also chatted to Anthony about some of the amazing cars he had there and how my young son would have loved to have seen so Anthony offered to take him out in a few if I brought him back when picking up car! That just sums Anthony and Mantis Cars up for me. Unfortunately I couldn't manage to get him there but I have no shadow of a doubt that I will return to Mantis Cars for my next car and will continue to do so. I can't speak highly enough of my experience.
Thank you Anthony and the Mantis Team. I love my car and buying from you was an absolute pleasure.

October 31, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Richard for your detailed and kind review. We are very lucky to have so many wonderful customers who leave great feedback as it plays such a big part in re-assuring new customers as they perform their research. We have worked really hard to create an environment that is very relaxed and friendly so we are always pleased to hear we have achieved our goal. We hope you are enjoying your new Land Rover!! All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

Love my new car!!

I had been looking for the perfect 2 series for some time but couldn’t find one local to me. I came across one that was the right colour combination and spec at Mantis Cars which is 4 hours from me but wasn’t sure I wanted to risk travelling that far in case the car wasn’t good. I phoned the dealer and spoke to a sales guy called Anthony who made me feel very relaxed but I was still not sure. He said if I could commit to a small deposit they would drive the car to me because they had complete confidence in it and refund it if I wasn’t happy. The car was perfect and I couldn’t be happier with it!! Thank you for everything. I would 100% recommend them to anyone looking for a new car.

October 27, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Elle for sharing your experience and for rating us 5 stars. We have a growing number of customers who enjoy the convenience of our "online buy" delivered straight to the door service safe in the knowledge that we have a no quibble policy should the car not meet the expectations at all. This is a perfect example of when this service makes total sense for a customer to buy a car that otherwise they may not consider due to the distance of travel. We are so pleased that our 2 series did not disappoint at all and we hope you are still enjoying it!! Warmest wishes, The Mantis Cars Team

Rated 5 out of 5 stars

Stunning Cars, Set up, Location A⭐️

I’d like to thank Ant and his team for a great service selling me a fantastic 1st car for my son, so helpful, amazing set up, beautiful cars, stunning location, great Tea, biscuits and aftercare service A⭐️ i would highly recommend MANTIS CARS Thanks once again Ant

October 24, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Suzy for your review and for rating us 5 stars. Its always a special honour and big responsibility to assist with buying a first car for a new driver. We are really pleased we were able to find something suitable for your son and that our service met your expectations. All the best, The Mantis Cars Team.

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Rated 5 out of 5 stars

5 star service throughout

A 5 star service throughout; friendly and honest who offer a range of high quality cars that aren’t overpriced. They aren’t your typical salesmen - they actually listen to what you want and don’t pressure you into anything which makes the whole experience a pleasure. I wouldn’t want to go back to the usual car garages and feel as though I’m being ripped off (especially being a women). I would recommend mantis cars to anyone.

October 24, 2018
Unprompted review
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Reply from Mantis Cars

Thank you, Sam, for the 5 star review. We understand that listening to a customers requirements is very important in the purchase of their new car to ensure you leave with complete satisfaction and confidence in your new vehicle. We do hope you are still enjoying your new Ford Focus ST-3 and we will look forward to hearing from you if we can assist you in the future. - All the best, The Mantis Cars Team.

Rated 5 out of 5 stars

This is the second time we have brought…

This is the second time we have brought a car from mantis cars and to be completely honest we would not go anywhere else to Evan have a look - the service is first class and then some

September 14, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Christina for your kind review and the 5 stars! We appreciate your loyal custom and it's genuienly a pleasure to deal with you and Darren. Warmest wishes, The Mantis Cars Team.

Rated 5 out of 5 stars

Very professional throughout

Very professional throughout the process and great communication. Would seriously recommend these guys!!

August 28, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Laurence for taking the time to review our business. We are delighted that you rated our car purchasing service as 5 stars. Thank you equally for being so easy to deal with. All the best, The Mantis Cars Team

Rated 5 out of 5 stars

Top class service from Ant and the…

Top class service from Ant and the Mantis Team 👍🏻

July 28, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Steve for taking the time to review our business and for rating us 5 stars!! We had 90% of the Mercedes you were looking for but happy we could retro fit the parking camera to your Mercedes making it 100% what you were looking for. Thank you for the business and we hope you enjoy your new purchase. All the best, The Mantis Cars Team

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Rated 5 out of 5 stars

A* service from start to finish

From the start of my experience with Mantis Cars, my initial telephone enquiry, to driving my car home I received fantastic customer service and excellent advice. If you are looking for a professional service with a personal touch then go and see the guys at Mantic Cars, you will not be disappointed. I am really happy with my purchase. Thank you Mantis Cars for making purchasing my new car such a fun and enjoyable experience!

July 25, 2018
Unprompted review
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Reply from Mantis Cars

Thank you Orli for sharing your experience and for rating us 5 stars!! We are really pleased to read your positive feedback and glowing review. We have worked incredibly hard to create a relaxed environment where our customers can view well presented vehicles with our friendly & experience team at hand to help. We hope you are enjoying your new purchase and hope to see you again in the future. All the best, The Mantis Cars Team

Rated 5 out of 5 stars

Genuine excellent service from start…

Genuine excellent service from start to finish.
Aftersales service promised was delivered in full when we encountered an issue. Would definately reccomend Mantis Cars.

July 21, 2018
Unprompted review
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Reply from Mantis Cars

Thank you John for sharing your experience and rating us 5 stars!! It was very unfortunate that despite fully preparing your Land Rover Discovery it did encounter a small problem shortly after you took delivery. We hugely appreciate your understanding in giving us the chance to put it right which we did quickly with minimal inconvenience to you. We are so pleased that we resolved it to your satisfaction and so much so that you would recommend us. Thank you for your business and we hope to hear from you again in the future. All the best, The Mantis Cars Team

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