The process for ordering, approving artwork, and signing off on the order was cumbersome and poorly communicated. Our product's arrival was also delayed by months, which I might have overlooked were i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The process for ordering, approving artwork, and signing off on the order was cumbersome and poorly communicated. Our product's arrival was also delayed by months, which I might have overlooked were i... See more
Company replied
The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more
I bought aluminum water bottles for my son's travel baseball team. The color is PERFECT, the delivery was fast, customer service was amazing and I only had to order 18 (most places wanted a minimum of... See more
Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.
15 DENSLEY AVE., M6M 2P5, TORONTO, Canada
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I stated in my very first email that I only wanted the pens if they were blue ink...it took 5 emails, along with a paid proof before I got the answer...which resulted in me canceling the order. I'm now checking my credit card to make sure I have been reimbursed
I was quoted a standard delivery time of 2-3 weeks on all orders, following approval of the proof. It was six weeks from the day I approved the proof until I actually received my product. I am happy with what was delivered, though it was late for the originally intended purpose.
they were very helpful when we ran into an issue reordering a product. Very polite and knowledgable.
Mapleleaf went above and beyond to fulfill my order to my extreme satisfaction. They were incredibly patient and precise in regard to getting it right and being timely and polite. I would highly recommend Mapleleaf to anybody interested in a professional product to be delivered in a professional timely way!
looking forward to getting my promotional material for my customers. The process was easy and inexpensive
This is our second order with this company. Ordered seven years ago and had a great experience with the company then. Just reordered Plates again and again had no problems, produc5 was delivered in the time they specified. Would order again if needed.
Such an easy way to use. You answered my questions promptly. The order was received and delivered in a timely manner. It is exactly what we were looking for. I will defiantly be using your products again in the future. Thanks you so much!
They were great to use. I got my items in a timely manner and it was really easy to order. When I had to call customer service they were very professional. I would definitely recommend this company to anyone else.
Great services all around. I’ve used them many times and never a problem.
Travis O’Shea
Wapiti River Outdoors
A little problem with getting the custom color ink I'd wanted. Closest they could come was one color lighter. Still, printing was excellent, delivery sooner than promised.
Order process was easy, proofs were easy to respond to. Received my order today, very pleased with the product & service. Good job! Thanks
Perfect Product · Perfect Execution · Perfect Pricing.
They charged my credit card weeks ago, and then they didn't answer my emails. I have no idea whether I'm ever going to receive the products I ordered.
Update: After I posted this review, they contacted me, and I am hopeful that this will be resolved.
Update 5/4: Just received a shipment. I wish communication had been better so I could have clarified details about how I wanted the items.

Reply from Maple Leaf Promotions
I'm always pleased and satisfied with the service I get!
So far everything has been perfect with my order from Maple Leaf Promotions!
Thanks so much!
Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to Maple Leaf Promotions. We definitely be using your services again.
Excellent up to this point. Easy communication and fast response time. Now if my order doesn't take forever and the product is good I'll be a total fan!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.