Maple Leaf Promotions Reviews 178

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

The process for ordering, approving artwork, and signing off on the order was cumbersome and poorly communicated. Our product's arrival was also delayed by months, which I might have overlooked were i... See more

Company replied

Rated 4 out of 5 stars

The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more

Rated 5 out of 5 stars

Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more

Rated 5 out of 5 stars

I bought aluminum water bottles for my son's travel baseball team. The color is PERFECT, the delivery was fast, customer service was amazing and I only had to order 18 (most places wanted a minimum of... See more

Company details

  1. Business to Business Service
  2. Promotional Item Store

Written by the company

Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.


Contact info

4.0

Great

TrustScore 4 out of 5

178 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I stated in my very first email that I…

I stated in my very first email that I only wanted the pens if they were blue ink...it took 5 emails, along with a paid proof before I got the answer...which resulted in me canceling the order. I'm now checking my credit card to make sure I have been reimbursed

October 30, 2018
Rated 3 out of 5 stars

Long Wait Time

I was quoted a standard delivery time of 2-3 weeks on all orders, following approval of the proof. It was six weeks from the day I approved the proof until I actually received my product. I am happy with what was delivered, though it was late for the originally intended purpose.

October 19, 2018
Rated 5 out of 5 stars

Mapleleaf went above and beyond to…

Mapleleaf went above and beyond to fulfill my order to my extreme satisfaction. They were incredibly patient and precise in regard to getting it right and being timely and polite. I would highly recommend Mapleleaf to anybody interested in a professional product to be delivered in a professional timely way!

October 13, 2018
Rated 5 out of 5 stars

This is our second order with this…

This is our second order with this company. Ordered seven years ago and had a great experience with the company then. Just reordered Plates again and again had no problems, produc5 was delivered in the time they specified. Would order again if needed.

September 26, 2018
Rated 5 out of 5 stars

Such an easy way to use

Such an easy way to use. You answered my questions promptly. The order was received and delivered in a timely manner. It is exactly what we were looking for. I will defiantly be using your products again in the future. Thanks you so much!

August 28, 2018
Rated 5 out of 5 stars

They were great to use

They were great to use. I got my items in a timely manner and it was really easy to order. When I had to call customer service they were very professional. I would definitely recommend this company to anyone else.

August 14, 2018
Rated 3 out of 5 stars

Communication problems

They charged my credit card weeks ago, and then they didn't answer my emails. I have no idea whether I'm ever going to receive the products I ordered.

Update: After I posted this review, they contacted me, and I am hopeful that this will be resolved.

Update 5/4: Just received a shipment. I wish communication had been better so I could have clarified details about how I wanted the items.

May 3, 2018
Maple Leaf Promotions logo

Reply from Maple Leaf Promotions

We’re really sorry about the experience you’ve had. A customer service representative contacted you and provided the shipping information on May 3rd.

Our records show the order has been delivered, if the order was not received or if you have additional concerns please contact us.

Rated 5 out of 5 stars

Loved the variety of products available…

Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to Maple Leaf Promotions. We definitely be using your services again.

March 27, 2018

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