The taste is very good. However, in my second order to the Netherlands, I have waited a really long time. After I opened a tracking request and contacted them via e-mail and whatsapp, they delivered i... See more
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Lovely matcha! Really great customer service. Very reasonably priced Considering the company is Spain, the delivery is very reasonable, tracking is provided via email. I recently deleted my email by m... See more
Very good quality matcha, very tasty ( I am always getting the vanilla one ), no problem with the delivery or anything else. I am pretty happy about this brand and would recommend it!
I’ve always had good experiences with Matcha & Co. I usually order the Premium matcha, and most my matcha accessories from their website which are all great quality and great price! Unfortunately the... See more
Company details
Information provided by various external sources
Descubre nuestros productos elaborados con té Matcha y complementos para preparar el mejor Matcha. Todos nuestros productos son ecológicos.
Contact info
Spain
- www.matchaandco.com
4.6
Excellent
647 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Unsure as to some of the bad reviews on…
Unsure as to some of the bad reviews on here! I just bought my first batch of the premium matcha powder after only trying matcha 2-3 times before. I bought a matcha kit to go with.
I prepared with oat milk over ice & it is my favourite part of the day! Delicious
June 6, 2025
Unprompted review
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Excellent
Great service, communications and product. There is better tasting matcha around but for more - for me this is the best value available to the UK.
May 7, 2025
Unprompted review
Ordered 2x 80gr matcha and received…
Ordered 2x 80gr matcha and received only half of it for full price. I tried to call the customer services but nobody bothers to answer the call. Another scam so to see. I hope you'll get what you give. So mote it be.
Update:
I have received the other half of my order (a damaged one-what a service!) after some emails has been sent. Anyway...service doesn't go hand in hand with the product, and it only needs attention and respect for the customer.
April 10, 2025
Unprompted review
Shockingly poor service
Shockingly poor service
Avoid this company.
Ordered my matcha 2 months ago and I STILL HAVE NOT recieved this.
Each time I ask them they are so flippant and blaze.
Do not buy from here!!
March 1, 2025
Unprompted review
Very bad matcha
Very bad matcha. Please dont follow everything influencers say. Very bitter. And i bought the cerimonial
March 22, 2025
Unprompted review
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Do not buy from this company
Do not buy from this company! I placed an order ten days ago and on the website it says that it will be sent within 48-72 hours. After 5 days I finally had an email to say that it had been sent but then there was nothing on the tracking. When it finally appeared on the tracking, days later, it was in Madrid. I believed this to be a UK company as they appear to be on their Instagram page. I am still waiting for my product and as it is currently abroad it is not going to arrive any time soon. Never again
February 12, 2025
Unprompted review
Ld calidad del Premium Matcha es…
La calidad del Premium Matcha es excelente!
October 21, 2024
Unprompted review
Disappointed - not as great as they make up to be on Instagram
I recently placed my first order for the Matcha Collagen, and unfortunately, my experience was far from ideal. The delivery took much longer than expected, with the order coming from Spain. I had to reach out via email to track my order, as there was no prior notice regarding any delays. Additionally, the customer service team wasn’t helpful or friendly, which added to my disappointment. Overall, a very unsatisfactory experience, and I don’t plan on ordering again.
September 9, 2024
Unprompted review
Great service and products
Lovely matcha! Really great customer service. Very reasonably priced Considering the company is Spain, the delivery is very reasonable, tracking is provided via email. I recently deleted my email by mistake and the were very prompt in responding to my enquiry on WhatsApp to resend and pass on information for me. Thank you 😊
July 16, 2024
Unprompted review
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Poor quality and poor customer service
Purchased some tea which came in a faulty container - unable to open.
Got in contact with customer service who were rude and unhelpful. Will not be purchasing from them again!
March 27, 2024
Unprompted review
Fraudulent do not use
Mum ordered in Nov for Christmas didn’t arrive. No replies to emails, I have since emailed in Jan again no replies. This company is based in Spain and I believe them to be fraudulent.
November 30, 2023
Unprompted review
Lovely matcha tea and fantastic…
Lovely matcha tea and fantastic customer service.
June 15, 2023
Unprompted review
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