SCAM WARNING
SCAM WARNING – MATCHATEAIRELAND.COM – PAID, NO GOODS, NO REFUND, THEN ASKED TO PAY AGAIN
I strongly advise anyone considering purchasing from matchateaireland.com / Matcha Tea Ireland to exercise extreme caution.
This is my personal and documented experience:
I placed an order through their website and paid for it.
The money was debited from my account.
Despite this:
* I did not receive the products I ordered;
* I did not receive a refund;
* they are now claiming that they supposedly did not receive my payment;
* despite my account having already been charged, they are asking me to PAY FOR THE ORDER AGAIN.
In other words, my money is gone, I have received no goods and no refund, and I am now being asked to send them more money for the same order.
I have documentary evidence of the payment and correspondence with the seller.
There is another serious concern.
I have been unable to clearly identify on their website the full legal entity operating matchateaireland.com, including a clearly stated company name, registered company address, company registration number and other basic corporate information that would normally allow a consumer to verify who is actually receiving their money.
Based on my own experience, I would not send matchateaireland.com any money whatsoever unless and until they can satisfactorily explain what happened to my original payment and refund or deliver the goods already paid for.
I am reporting the matter to the relevant consumer protection authorities and disputing the transaction with my bank.
If anybody else has had the same experience with matchateaireland.com, I would encourage them to document everything and report it as well.
Website concerned: matchateaireland.com
This post describes my own transaction and my own documented experience with this website.
August 13, 2026
Unprompted review