mauiactivities.com Reviews 

1,367
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We very much enjoyed our guided tour to Hana! Our tour guide, Jamie (hope that's spelled correctly) was the best part. She kept us well informed and entertained with local lore, history, tales of isl... See more

Rated 4 out of 5 stars

Very friendly and informative driver (Caleo), golf course was an excellent place to stop for breakfast, 1.5 hours for lunch was awesome, great stops along the way, pick up and drop off at resort, the... See more

Rated 5 out of 5 stars

We had an awesome time on this adventure! It was our first time to "snuba" dive, and we absolutely loved it. Molokini was exquisite, and we then went to the coral gardens. We saw huge rays, turtles, c... See more

Rated 4 out of 5 stars

We booked the Calypso Sunset Dinner Cruise for a 50th wedding anniversary celebration trip in July. We we decided to cancel our vacation this year and have been waiting since June 15th for our refund... See more

Company details

  1. Tour Agency
  2. Travel Agency
  3. Travel Aggregator

About mauiactivities.com

Information provided by various external sources

Maui Activities is a licensed activities and tour desk in the state of Hawaii, with offices in Kahului, and is part of the Ohana Fun! Hawaii group.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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4.1

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Rated 5 out of 5 stars

Great experience~my sister’s flight was…

Great experience~my sister’s flight was met on the way to baggage as promised. Leis were beautiful

July 29, 2022
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Reply from mauiactivities.com

Hello Eileen, thank you for your post. I think the Lei greeting is such a special way to be greeted when arriving in Maui! a hui hou...

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Rated 5 out of 5 stars

Very helpful

Very helpful. Went over and beyond.

July 28, 2022
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Reply from mauiactivities.com

Aloha Brenda, that is great news! I'm glad you appreciated the communication from our team. Let us know when you can come back to Maui again! Mahalo

Rated 5 out of 5 stars

It was an amazing experience

It was an amazing experience! The crew was really nice and helpful

July 28, 2022
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Reply from mauiactivities.com

Hi Sara, thanks for letting us know! We're glad you had a great time on your Molokini snorkel. Aloha!

Rated 5 out of 5 stars

Great service

Great service. Very helpful in scheduling our group of 18 people for several activities. We were all able to sit with each other thanks to this service even when assigned seating wasn’t available for one of our activities. I highly recommend!

July 28, 2022
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Reply from mauiactivities.com

Aloha Victoria. Thank you for the feedback! Our agents are always willing to help with accommodating special requests. Glad you hear you had a great time!

Rated 5 out of 5 stars

Patient, friendly and efficient

I had an odd request of using multiple cards and my customer service representative was very patient efficient and had a wonderful attitude. I feel confident knowing we have these fun activities secured and definitely will use to book again.

July 28, 2022
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Reply from mauiactivities.com

Thank you for posting this information Kristina. I'm glad we were able to help you. We like having live agents available to help people with their bookings, since sometimes the online booking process doesn't help us the way we need to be helped. See you next time! Aloha

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Rated 5 out of 5 stars

Fantastic experience!

The luau was absolutely amazing! The food was fabulous, the staff were so friendly and the whole experience was incredible! Very highly recommended! I can’t say enough good things about this experience!

July 27, 2022
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Rated 5 out of 5 stars

Mother Nature strikes

Due to Mother Nature, we were unable to go on our scheduled Molokini snorkel adventure. However, they refunded our money and were very accommodating.

July 27, 2022
Rated 5 out of 5 stars

Everything was perfect!!

Everything was perfect!!! We signed up for 3 activities and my family loved them all. No BS with missing paper work and nothing fell through the cracks.
This was a great way to arrange multiple activities. Ms. Darcie also made awesome recommendations. I would recommend MauiActivies to everyone!!!
Thank You Ms. Darcie

Kyle

July 26, 2022
Rated 1 out of 5 stars

Bought the Kapalua zipline for two( DISAPPOINTED )

Bought the Kapalua zipline for two. The maui actives sales person, told me that there were going to be waterfall's, as in multiple , we could stop and play in them in between the 6 ziplines, and would also take the ATV's on trails. The problem is they did not tell me there was a weight limit. After i paid they sent me a waiver for myself and husband. That said the weight limit was 250 lbs . My husband is 6'4 and between 230 lbs & 240 lbs. when we showed up the they weighed us, they said he was 255 lbs. No refund $229.15 for his paid fee gone. We left the next day to the airport when checking in our luggage he stood on 3 different scales each one of them said 239 lbs even different airlines. On top of that There was not one waterfall to see or play in. The ATV's were driven my their employees , not even able to explore and drive around. Just a heads up to everyone..

July 23, 2022
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Reply from mauiactivities.com

Hello Mistie, thank you for this feedback. We will look at the conversation you had with our agent as taking the ATV's yourself has never been part of this tour. I have also reached out to the zipline company to inquire about their scale calibration. Aloha!

Rated 4 out of 5 stars

The trip was scheduled for a 5hour sail…

The trip was scheduled for a 5hour sail and snorkel trip, we got to snorkel for 20 minutes before the swells kicked up and we could only sail. The boat and crew were very pleasant and helpful and the captain was knowledgeable and cool! the food was simple but good and we had a good time. It wasn't perfect but what is?

July 22, 2022
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Reply from mauiactivities.com

Hey Jackeline... thank you so much for taking the time to post a review. That is unfortunate to hear that your snorkel time was cut short. Thank you for having such a great attitude towards it! The tour operators here really do try and make the most of the time, regardless of what sort of weather may pop up.

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Rated 5 out of 5 stars

Good

Good experience. Felt very safe with the west mauii parasail team, it was awesome experience.

July 22, 2022
Rated 5 out of 5 stars

Great service!

Awesome service!

July 21, 2022
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Reply from mauiactivities.com

Excellent Christian! Thank you for letting us know... Aloha! See you again, soon hopefully.

Rated 4 out of 5 stars

enjoyable luau

I was able to easily schedule and pay for a hawaiian luau with premium seating. A day later, I received an email asking me to reach out due to a scheduling issue and that there was no availability on the evening requested. There was apparently a computer scheduling glitch. The spokesperson was very friendly and apologetic and was able to provide another acceptable reservation (night before departure). I had tried several other luaus previously and all were sold out. The food was very good and the servers were excellent (very efficient and friendly), Performances were good. And my first timer grandson (14 years old) enjoyed the evening. There were several vendors there. We even bought souvenirs there...especially enjoyed seeing and purchasing one of their wood carvings. Sunset was beautiful.

July 21, 2022
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Reply from mauiactivities.com

Hello Carole, thank you for sharing your experience with us. Our agents work diligently to try and find the best option(s) for our customers. It can be difficult to find things sometimes with how quickly activities are selling out these days. I'm glad to hear that you were taken care of and had fun. A hui hou!

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Rated 2 out of 5 stars

Incorrect Info Provided

Incorrect Info Provided
According to the email sent,it was recommended that we arrive at 4:30 to ensure the best seating possible. This did not prove to be the case as the tables were all preassigned. This resulted in having to pay for 1 hour parking to get us to the 5:00 free parking. There was no benefit to arriving early and I recommend you change your welcome email to reflect this. Arriving between 5 and 5:30 would have been the preferred
arrival time.

July 21, 2022
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Reply from mauiactivities.com

Aloha Corinne, thank you so much for sharing with us. We will ensure we update our materials accordingly. I am sorry for the inconvenience you experienced. I hope you still had a good time at the luau. Please let us know if you need assistance with anything else.

Rated 3 out of 5 stars

So windy we tucked in

So windy we tucked in. Wouldn’t go again.

July 21, 2022
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Reply from mauiactivities.com

Hi John, thank you for sharing. How was your experience with Maui Activities in making the reservation? We also welcome you to leave product reviews on our site with the tour you had booked. Thank you & Aloha!

Rated 3 out of 5 stars

Wrong Haleakala Tour

We were booked for the wrong Haleakala tour. I specifically asked for a guided bike tour and when we checked in (at 2:30am!), I was told we were booked for a classic tour which did not include the biking. Very disappointing! I emailed the company agent about it, but never heard back. I’m giving it 3-stars because prior to booking, communication was great…or so I thought.

July 21, 2022
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Reply from mauiactivities.com

Hi Christina, thank you for letting us know. I reached out to the agent you were working with and they have since tried to call and email you. Please get back in touch at your earliest convenience so we can sort this out. We are very sorry for the inconvenience!

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