Max Electrical Reviews 

SO-610813_261026 great service. Careful with the appliance and met all expectations.

​Our old washing machine broke down, and after realizing it was beyond repair, we started looking online for a replacement. We came across Max Electrical and noticed they had highly competitive prices on their washing machines.
​Because we needed a new machine as soon as possible, I messaged them on WhatsApp to check if the LG model we wanted was in stock for immediate pickup. They replied incredibly fast to let us know it wasn’t currently in stock, but that they could order it straight from the supplier to get it delivered ASAP. I really appreciated Simon’s honesty when he advised us that the exact delivery timing would depend on the supplier.
​As soon as the machine arrived, we received a text message letting us know it was ready for collection, complete with clear instructions and directions. Fabulous service, a great washing machine, and an amazing discounted price. I highly recommend Max Electrical

Great service as always - ordered item online and it was delivered within half an hour of ordering

Excellent service, from ordering to delivery. Telephoned as I ordered the size of fridge freezer incorrect and they were so willing to offer correct size or refund. Went for correct size and it was all done in a matter of minutes. Delivery was as stated and pleased with the SENSIS Fridge/Freezer. Thank you all at Max Electrical, would recommend.

Fabulous ⭐⭐⭐⭐⭐ service from Max Electrical as always.
Went into the shop to order a new washing machine. Friendly, knowledgeable and helpful staff.
New washing machine supplied, delivered and fitted within two hours and the old one taken away!
Thank you very much. Highly recommend.

Great company to deal with. The fitters go the extra mile, so helpful. Nothing is too much trouble. The salesmen always find a suitable product for me. Recommended.

Amazing same day service and set up, would recommend if you live in the Leicester/Northants area

Just bought a Beko Oven from Max in Lutterworth, we are very pleased with the Oven and the excellent service we received once again. Many thanks to Jonathan & Shaun for all your help and information.

I have bought many items from Max electrical, and always had great service, what I will say, is just research who the warranty is with when you buy a product. I bought a Hisense fridge freezer 15wks ago, which i loved. Great service and delivery. 15wks later the machine has stopped working, when contacting the warranty company Pacifica, there is a 7 date wait for a review of the appliance and no guarantee it will be fixed at that time. My husband has medications that need to be refrigerated, we are relying on neighbours, to freeze cool packs for us

Washing machine replaced on the day expected, packaging taken away, plumbed in and explained and old machine taken away. All you could wish for.

Whilst looking online for a replacement dishwasher, I discovered Max Electrical in Lutterworth. Having not previously been aware of this company I read numerous reviews and as a result of what I read, decided to place an order. I requested delivery at the earliest opportunity which (in their online diary) was the following morning. As soon as I had placed the order I received a very pleasant phone call from Max Electrical to explain that they may not be able to obtain the item ready to deliver in the morning but asking if the afternoon was convenient. It was. They delivered the very next afternoon as stated and even brought the machine into the house for me. I am very impressed with the service from Max Electrical and would not hesitate to use them again for any future electrical goods. Excellent service. Thank you.

Excellent service. Ordered a Neff cooker at 18.00, delivered before 10.00 the next day. We have used them previously with one order being delivered within an hour. Will always use them for electrical goods.

What's the point having an online business if you only deliver locally. Waste of my time adding to cart and entering all my details!

Competitive price on a new Bosch tumble dryer which we ordered on Saturday and received delivery at 9.15 am on Monday they gave me a time slot of between 9 and 10am the driver phoned 15 minutes before as promised he wore a face mask and followed social distancing guidelines plus put it inside our garage for us. As far better experience then we have ever received from any of the big national retailers and we were able to spend our money locally. Will definitely use again.

Absolutely Excellent service
We ordered a range oven and extractor from Max electrical

They held onto our items for months when our kitchen fit got delayed

Delivery was excellent and they went out of their way to get our goods delivered earlier than we first asked
Always friendly
Will definitely recommend and when I need more appliances I know where I will go to get them

Highly recommended

Max's Shaun responded immediately when I copied him in on a complaint I was making directly to his supplier.
Their swift and very satisfactory response leads me to say I would recommend Max Electrical to anyone. Nice to deal with real people who take an interest in their customers.

First time ordering from this company but amazing customer service and delivery same day will def be using them again

When you create an account on their website and enter your desired password, it then proceeds to send your password back to you in plain text. This is a huge security risk and I recommend not creating an account should you want to purchase from the site.

On top of this, the product I ordered was had be discontinued and not updated on the website. I now have to wait several days for my refund as the money had already been processed.

First class service from excellent knowledgeable staff. Ian and Sheree greet their customers with a warm welcome, as do other staff members.

Nothing is too much trouble and they always go the extra mile. Since finding this little gem, we don't shop anywhere else for all our electrical needs.