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MaxGaming.se Reviews 1,306

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Insane service! I had fun in discord. Got to speak to cool people, but what made this an amazing expierence is the super fast handling despite people just coming back from vacation and snow chaos in... See more

Company replied

Rated 5 out of 5 stars

Jag handlade nyligen lite grejer från MaxGaming och det blev tyvärr lite strul med ordern. Efter att jag ringde in till kundservice så ordnade det upp sig fint, de ringde också upp dagen efter och b... See more

Rated 5 out of 5 stars

So happy that they now carry mechanical keyboard parts such as switches, lubes and keycaps! Would love to see more community popular sets, like GMK set, JTK Sets and EPBT/PBT sets. But having glorious... See more

Rated 5 out of 5 stars

I purchased a Lamza Atlantis OG V2 4K, but this mouse had a manufacturing defect. I contacted support, they wrote me back right away and solved my problem. They sent me a new piece that works perf... See more

Company details

  1. Computer and Accessories Store
  2. Computer Store
  3. Game Store

Written by the company

Vi är specialister på gaming och esport, med över 20 års erfarenhet inom branschen. Hos MaxGaming hittar du inte bara coola gamingprodukter av högsta kvalité, utan också ett sortiment som är noga utvalt och ständigt uppdateras för att ge dig som gamer allt du behöver. Oavsett om du är en casual spelare eller en professionell esportare, har vi något som passar dina behov. Utforska vår breda kollektion av gamingtillbehör, allt från musmattor och tangentbord till hörlurar och specialbyggda datorer, och ta ditt spelande till nästa nivå. Vi tror på att erbjuda det bästa för att förbättra din spelupplevelse.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Its rl good

Don't know why so many bad reviews. The service was very nice, they replied to questions quickly. I bought hyperglides, arrived in 6 days to Lithuania. Absolutelly satisfied.

June 21, 2019
Unprompted review
Rated 5 out of 5 stars

Maxgaming is a company who cares about…

Maxgaming is a company who cares about their customers. They made me order from the Swedish site even though I'm from Denmark. It came within 3 days. Their support is good at answering and replying back on email and is very supportive. I give 5/5 stars since nothing could have been done better.

May 31, 2019
Unprompted review
Rated 5 out of 5 stars

Purchased a couple of items

Purchased a couple of items, they arrived within 48 hours. Wanted to switch one of the items, within hours the support helped me and the replacement is on the way.

Overall good experience even on a return case speaks well of them. Thanks for great customer care!

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered from them multiple times now and had excellent service each time. Very fast delivery to the UK. I returned 1 item (due to me not liking the shape of a mouse) and the RMA process was quick and easy.

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

Got my Ducky one 2 mini before time

I had been waiting a while for my ducky one 2 mini (Out of stock, i knew thatit would take long time before i got it) and suddenly i got a mail telling me that the package had been sent.
I picked up the package the day after and my keyboard was i perfect shape and was the keyboard i ordered...
10/10 thanks! :)

January 26, 2019
Unprompted review
Rated 1 out of 5 stars

jesus christ

jesus christ, avoid this site.
1- they store your password in clear ( i think it is illegal after last EU laws)
2- i purchased one item, they recevied the money but no trace of my order registered in their system.
3- their customer support is clueless, they said that i have to contact their payment provided, jesus christ can you belive it???

December 6, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible website ,4 hours to get a…

Terrible website ,4 hours to get a website to actually work to order my mouse to find out 3 days later that i got a refund because the item was out of stock!!
2nd time this has happend wont be using the website again!!

December 3, 2018
Unprompted review
Rated 1 out of 5 stars

Absolute sham of a company

Unable to handle product launches and will take your money regardless of stock actually being available. Awful slow support that doesn’t respond until new releases are out of stock.

Do not use this company if you want any customer support or are buying a newly released product.

December 3, 2018
Unprompted review
Rated 1 out of 5 stars

Totally unacceptable

Totally unacceptable. Selling merchandise that is not working as intended and/or lying about products. Also does not care about laws or refunds. What a big scam this is!

November 6, 2018
Unprompted review
Rated 1 out of 5 stars

i ordered a tube of machlube2 for my…

i ordered a tube of machlube2 for my keyboard, but the item came unprotected in a thin envelope and was broken with lube everywhere.

March 30, 2018
Unprompted review
MaxGaming.se logo

Reply from MaxGaming.se

Hi!

Have you been in contact with our support-department? If not, please contact them to get assistance.

You can contact them at support@maxgaming.com. Please include your order-ID.

Have a nice day!

Rated 5 out of 5 stars

Things went wrong, they helped, and I'm happy.

I found a "gaming mouse" that was cheap on this site, but I was very skeptic about buying it after reading the reviews here.
The low price eventually convinced me to take the risk.

I was extremely unsatisfied with the mouse because the software that you use to configure all its features is obviously coded by monkeys (and I'm not talking about intelligent monkeys, I mean a room full of monkeys who didn't do much else than fling their poop at each other and call it a day), in other words, the software was so broken that I couldn't configure the mouse and use it to its full potential.

I contacted max gaming and said I wanted to return the mouse because it was basically faulty thanks to the software, and they immediately accepted, on the condition that I would pay the return shipping.
I am perfectly fine with paying for the return shipping if I buy something and then simply change my mind and want to return it, but if the thing that I bought was faulty in some way, then I would like to get free shipping.
And, after a bit more writing back and forth, they agreed to pay the return shipping for me.

For me, this was the perfect experience with an online store when things go wrong and I need to return the item.
No hassle, no arguing, no resistance, just friendly support.

I am very satisfied and will definitely consider this site again in the future.

February 5, 2018
Unprompted review

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