I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Order online very easy. Plenty payment options Received the watch very quickly Excellent product Large selection to choose for. Delivery was quick and perfect will recommend to buy at Mayors.
Company replied
I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Philip at Avalon was super helpful in guiding me through purchasing a watch as an anniversary present for my wife. The experience was quick, and he was able to ship the watch overnight—I wouldn’t ha... See more
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Company details
- #42 of 155 best companies in Jewelry Store
- #17 of 46 best companies in Watch Store
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I made this purchase with the…
I made this purchase with the consultation of a sales representative on the phone. She assured me the delivery could be made the day before an important event. (Birthday)
Not only did the package not come, I received an email that following day, explaining that the package was never even sent from the store.
I requested an immediate RMA and was granted one the same day.
While, this might be a one off event, it was enough for me to take my business elsewhere.
February 27, 2026
Reply from mayors.com
Dear Marco T,
We appreciate you taking the time to share your accounts with us. We deeply regret the disappointment and inconvenience this caused, especially given that your order was meant to arrive in time for a meaningful celebration.
Providing accurate information and meeting important deadlines are commitments we take seriously. Please accept our sincere apologies for this oversight.
We hope to have the opportunity in the future to demonstrate the level of care, reliability, and service we strive to deliver.
Kind Regards,
Mayors
Reply from mayors.com
Dear Terri Bullard,
Thank you for sharing your experience with us! We are happy to hear your order was delivered fast and easy.
We appreciate your trust in us and look forward to assisting you soon!
Kind regards.
Mayors
I never received the watch
I never received the watch
A complete waste of money and time
TERRIBLE!!!
February 19, 2026
Reply from mayors.com
Dear Stefan Michael,
Thank you for sharing your concerns with us. Our team works diligently to ship orders as quickly and securely as possible, and we understand that the signature requirement can sometimes be inconvenient. We know how important timely delivery is, and once we receive your order back, we’ll reach out with the next steps.
We truly hope to have the opportunity to assist you again in the future and to provide the level of service we strive to provide.
Kind regards,
Mayors
Highly recommend and quick to ship!!
February 22, 2026
Reply from mayors.com
Dear Jaci Birdsong,
Thank you for providing us with a 5-star review!
We appreciate you taking the time to share your feedback regarding our services.
We look forward to servicing you again in the future.
Kind regards,
Mayors
My second purchase from this company…
My second purchase from this company fast shipping and satisfied with the order. Make less a hassle
February 22, 2026
Reply from mayors.com
Dear Karl,
Thank you for giving us a 5-star review!
We are elated to hear that you've appreciated our seamless services. Thank you for your patronage and we look forward to assist you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Tim W,
Thank you for sharing your feedback! We’re glad to hear the process was easy and made your watch‑buying experience enjoyable.
We appreciate you choosing us and look forward to helping again in the future!
Kindly,
Mayors
The selections and service amazing as…
The selections and service amazing as always!
February 20, 2026
Reply from mayors.com
Dear Patricia Loiz,
Thank you so much for sharing your experience with us. We’re thrilled to hear that our selection and service continue to impress.
We look forward to assisting you again soon!
Kind regards,
Mayors
Reply from mayors.com
Dear Christian Garcia,
Thank you for your kind words! We’re delighted to hear that you found our service professional and our client care excellent.
Your feedback means a lot, and we look forward to serving you again!
Kind regards,
Mayors
I bought my Tudor from Mayors at Avalon…
I bought my Tudor from Mayors at Avalon and they were professional and friendly.
February 10, 2026
Reply from mayors.com
Dear Andrew Waits,
Thank you for sharing your experience! We’re glad to hear that our team took great care of you. Professional and friendly service makes all the difference when purchasing a timepiece, and it’s wonderful to know they delivered.
We appreciate your recommendation and look forward to assisting you soon!
Kind regards,
Mayors
Excellent package protection
Excellent package protection, beautiful custom shipping box
February 18, 2026
Reply from mayors.com
Dear Brian,
Thank you so much for the wonderful feedback! We’re thrilled to hear that the package protection and shipping box made a great impression. We put a lot of care into both, and it means a lot to know it showed.
We appreciate you choosing us and hope you enjoy your order!
Kind regards,
Mayors
Reply from mayors.com
Dear Charlie,
Thank you for sharing your experience with us! We are happy to hear that John provided a fantastic experience.
We appreciate your recommendation and look forward to welcoming you back soon!
Kind regards,
Mayors
This is a great experience form ease of…
This is a great experience form ease of ordering to how quick they process as well as the beautiful packaging used for delivery. Really made this purchase feel extra special.
February 17, 2026
Reply from mayors.com
Dear Blake Jackson,
Thank you for sharing your experience with us! We are happy that you liked our packaging and that your order arrived in a timely matter.
We appreciate your recommendation and look forward to assisting you again soon!
Kind regards,
Mayors
Excellent customer service
Excellent customer service, very helpful and nice customer service
February 16, 2026
Reply from mayors.com
Dear Fabio Bernal,
Thank you for providing us with a 5-star review!
We appreciate you taking the time to share your experience with us, and we look forward to assisting you again in the future.
Kind regards,
Mayors
super fast shipping and a gorgeous watch
February 16, 2026
Reply from mayors.com
Dear John Milburn,
Thank you so much for leaving us a review! We are glad your order arrived fast and that you are enjoying your new timepiece.
We look forward to assisting you again soon!
Kindly,
Mayors
I placed my order Friday night
I placed my order Friday night. I instantly messaged inquiring about my shipment date Monday morning. The answer was immediate and what I wanted to hear. It had shipped and it would arrive Tuesday, which it did.
February 16, 2026
Reply from mayors.com
Dear Matthew Youngson,
Thank you so much for your review! We’re glad to hear that your order arrived quickly and that our team was able to provide prompt updates along the way.
We truly appreciate your support and look forward to assisting you again!
Kind regards,
Mayors
the watch was never delivered to my…
the watch was never delivered to my house i had to drive like 1 hr to the store to pick it up
February 11, 2026
Reply from mayors.com
Dear Paola Nunez,
Thank you for contacting us and sharing your feedback!
Upon reviewing your inquiry we show that your original home delivery was undeliverable due to failed delivery. We’re glad you reached out and that we were able to help arrange an in‑store pickup instead, and we apologize for any inconvenience this may have caused.
Again, please accept our sincere apology and we look forward to servicing you again in the future.
Kind regards,
Mayors
John and Anthony always provide…
John and Anthony always provide excellent customer service. I highly recommend visiting their store .
February 14, 2026
Reply from mayors.com
Dear Robert,
Thank you so much for the wonderful review! We’re thrilled to hear that John and Anthony consistently deliver excellent service. We truly appreciate your recommendation and look forward to welcoming you back again soon!
Kind Regards,
Mayors
Reply from mayors.com
Dear Jeff,
We’re delighted to know your experience was both helpful and seamless. Thank you for sharing your feedback and for placing your trust in us.
Kind Regards,
Mayors
Quick and efficient shipping.
February 7, 2026
Reply from mayors.com
Dear Adrian Cespedes,
Thank you for your kind review. We’re pleased to hear your order arrived quickly and efficiently, and we appreciate you choosing us.
Kindly,
Mayors
Polo did a great job getting my Tudor…
Polo did a great job getting my Tudor Blackbay 58 GMT sized for me and answered my questions about other timepieces I am interested in purchasing from Mayors.
February 7, 2026
Reply from mayors.com
Dear Ronald Daly,
Thank you for giving us a 5-star review!
We are elated to hear that you were satisfied with our client services, and we look forward to servicing you again in the future.
Kind regards,
Mayors
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