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Rated 1 out of 5 stars

Yet another ex driver who has not received their final payment despite waiting more than the 28 day period stated in text they sent when I left. I could write an essay on the problems with this co... See more

Company replied

Rated 1 out of 5 stars

My husband completed his training and started working delivering parcels. Due to the distance of the route being quite a distance away from home he ended his employment. This was in Nov/Dec and he sti... See more

Company replied

Rated 5 out of 5 stars

Been working for MBL for over 2 years out of Rochdale DXM3, and loved (almost) every minute. Always well organised and available to help whilst on the road, and even gave an old man like me a cha... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with MBL in Rochdale for a while now and I can honestly say I’m very satisfied. The management team here is absolutely top class – supportive, professional and always willing to he... See more

Company replied

3.3

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
3-star
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1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

!!!DO NOT WORK FOR THIS COMPANY UNDER…

!!!DO NOT WORK FOR THIS COMPANY UNDER ANY CIRCUMSTANCES!!!

I strongly advise against working for this company as a delivery driver. Management is inconsistent and unreliable, particularly at the Stoke depot, where drivers are often given one version of events which later changes without proper explanation. There is a serious lack of transparency, especially when it comes to payments and deductions.

In my experience, wages were withheld and significant deductions were applied without clear justification. Damage charges were added despite no issues being recorded at the time of vehicle return, and the figures applied across invoices did not match the company’s own documentation. Attempts to get clear answers were met with poor communication and deflection rather than proper resolution.

The overall environment lacks accountability, and resolving even straightforward issues becomes unnecessarily difficult. Instead of addressing concerns directly, the company often redirects responsibility without providing clear explanations.

Based on my experience, I would strongly recommend that anyone considering working here exercises extreme caution and carefully reviews the terms and conditions before proceeding, especially when dealing with the Stoke management team.

March 17, 2026
Unprompted review
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Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I’ve been working with MBL in Rochdale…

I’ve been working with MBL in Rochdale for a while now and I can honestly say I’m very satisfied. The management team here is absolutely top class – supportive, professional and always willing to help. They treat drivers with respect and actually listen when you have a question or concern.
Communication is clear, expectations are fair and if there’s ever an issue, it gets handled properly. It makes a big difference when management genuinely cares about the team, and that’s exactly how it feels here.
I’m genuinely happy to be working with them and would definitely recommend MBL Rochdale to anyone considering joining.

February 22, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you for such a kind and detailed review, Lukasz! It's genuinely great to hear that the team in Rochdale is making a real difference – clear communication, fair expectations and management that actually listens are exactly what we aim for across all our depots. We really appreciate you taking the time to share your experience and we're glad to have you with us!

Rated 1 out of 5 stars

MBL NI BEHNDI PUDDI

MBL NI BEHNDI PUDDI,

**Review of Manbir Bains Ltd (MBL Logistics): Strongly Discouraged**

I strongly advise against working for this company as a delivery driver. Management practices are consistently poor and unreliable. Drivers are frequently misled with promises of favorable conditions, only to face excessive workloads, withheld wages, and unjust deductions.

Vehicles are often charged to drivers for pre-existing damage that occurred under previous users, with little opportunity for fair investigation or dispute. A particularly serious concern is the conduct of one supervisor , who allegedly mishandled and leaked sensitive personal data — including drivers' addresses and bank details — raising significant data protection and GDPR compliance issues.

Upon leaving the company, there have been prolonged delays in receiving final wages, deposits, and accurate invoices. In my case, the company attempted to deduct an unreasonable £4,000 for alleged damages that were incorrectly attributed to me, despite later acknowledgment from a manager that this was mistaken.

While one manager (Sam) has been professional, fair, and genuinely helpful, the overall company culture and leadership appear deeply problematic. Positive reviews seem to originate primarily from internal supervisors or managers.

I am currently pursuing formal action regarding potential breaches of GDPR, unauthorized signature use, and violations of the company's own contractual terms (specifically Clause 8). Prospective drivers should exercise extreme caution and thoroughly research recent experiences before considering employment here.

March 30, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you for sharing your feedback in such detail. We're sorry to hear that your experience with us did not meet your expectations.
Concerns relating to data protection, vehicle damage attribution and final settlements are something we take seriously. We are continuously working to improve how these processes are handled to ensure they are fair, transparent and compliant with our obligations.
If there are any outstanding matters in your case that require clarification, we encourage you to get in touch via the contact form on our website – we'll be happy to review the matter individually.
We wish you well in the future.

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Rated 5 out of 5 stars

Been working for MBL for over 2 years…

Been working for MBL for over 2 years out of Rochdale DXM3, and loved (almost) every minute. Always well organised and available to help whilst on the road, and even gave an old man like me a chance to do the job. Yes the days can be hard and the weather bad, but when you have the right people behind you, it makes the job worth it.

They always pay on time too!

Would recommend without hesitation.

February 20, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Two years in and still loving it – that says everything! Thank you, Ian. It's great to hear that the team in Rochdale has made such a difference, and we're really glad we could give you the opportunity to prove yourself on the road. You're absolutely right – the days can be tough and the weather unforgiving, but having the right people behind you makes all the difference. We appreciate your loyalty and kind words more than you know. Keep up the great work!

Rated 5 out of 5 stars

I have had a pleasure of working under…

I have had a pleasure of working under Dani's and Sam's management from DMX3 for some time now.They are good and profesional leader's.Communication is clear and transparent.

November 8, 2025
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, Patryk! Clear communication and professional leadership make all the difference in this kind of work, and we're glad that comes through at DMX3. We appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Good management treat you with respect…

Good management treat you with respect no complaints from me

February 18, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you for the positive feedback! Respectful management is something we take seriously across all our depots. We appreciate you taking the time to share your experience with us.

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Rated 5 out of 5 stars

Had a great time working out of DNG2…

Had a great time working out of DNG2 for Patryk . Never had any issues. Fair work distribution, accommodating to my needs for days off , great communication. The guy knows his stuff

January 1, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, Jordan! We're really pleased to hear you had a great experience at DNG2. Patryk is a real asset to the team, and it's great to know that his approach – fair, communicative and accommodating – makes a genuine difference. Wishing you all the best on the road!

Rated 5 out of 5 stars

Very professional to deal with

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, Krelton! Professionalism is at the core of how we operate, and it's great to hear that comes through. We appreciate the kind words!

Rated 5 out of 5 stars

Great company to work for

Great company to work for, my manager Patryk is really supportive and well organised. He has helped me a lot.

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, James! Patryk puts a lot into supporting his drivers and it's great to see that recognised. We're glad the team has made a positive difference for you. Thanks for being part of MBL!

Rated 5 out of 5 stars

I work for them for nearly one year…

I work for them for nearly one year with no issues paid on time and getting help from management every time i ask for✌🏻✌🏻

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Nearly a year in – that speaks for itself! Thank you, Savu. Reliable payments and accessible management are things we work hard to maintain, so it's great to hear they're making a difference for you. ✌️

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Rated 5 out of 5 stars

9 years experience

Iv worked for amazon for 9 years. I've worked with different dsp's and companies but MBL by are are up the in the top 3. Im currently working out if dxm3 Sam and Dan top managers very understanding and great to work for.

February 19, 2025
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Nine years in the Amazon network is no small thing – and the fact that you rate MBL in your top 3 means a lot to us. Thank you, Rafiq. Sam and Dan will be glad to hear this. We're proud to have experienced drivers like you with us at DMX3.

Rated 5 out of 5 stars

Helpfull management.

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you! Helpful management makes everything run more smoothly, and we're glad that's been your experience. We appreciate you sharing it.

Rated 5 out of 5 stars

Very good and kind service

Very good and kind service, that's what we need

February 18, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you for the kind words! That's exactly the working environment we aim to create. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Amazing service and excellent management

Amazing service and excellent management

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, Adi! Amazing and excellent – we'll take that! Really appreciate the feedback. Great to have you with us.

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, Zuhida! We're glad the service has been excellent from your side. We appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Good one

I work there 3 months. Everything is ok :)

February 19, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you, Tomasz! Three months in and everything running smoothly – that's a great sign. We hope it stays that way. Good luck out there! 🙂

Rated 1 out of 5 stars

Id give this company zero stars if I…

Id give this company zero stars if I could. I finished working for them in December and was told I'll have to wait 28 days to get my wages from them and all I got from them was an email saying my payment will be released on the 6th of Feb. And I've had no payment and they're ghosting my emails. Avoid this company at all costs. Scammers.

February 6, 2026
Unprompted review
mbllogistics.co.uk logo

Reply from mbllogistics.co.uk

Thank you for sharing your feedback. The 28-day settlement period is a standard part of our self-employed contractor agreement and is outlined clearly in the contract from the start. We understand waiting for a final payment can be frustrating, and we're sorry the communication around your specific timeline wasn't clearer. We wish you well in your future career.

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